Namco Pools

Hi James, thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you experienced with our corporate customer service. Your experience is important to us, and we will address this matter internally to ensure it doesn't happen again. We appreciate your loyalty to our local store in Swansea, MA.

Hi Toni! We're so glad to hear that Michelle & Destiny in Poughkeepsie were able to assist you with your pool heater return. We're always here to help make your experience as seamless as possible. Thank you for your kind words and for being a loyal customer!

Hi Mark, thank you for taking the time to share your positive experience with us! We're thrilled to hear that we had the item you were searching for. If you ever need anything else, feel free to reach out. We appreciate your support!

Hi Scott, thank you for your feedback. We appreciate your input on our processing time and will strive to improve in that area. Your satisfaction is important to us and we hope to provide a speedier experience for you in the future. Thank you for choosing our services.

Hi Ted, thank you for your feedback! We're glad to hear that your order arrived on time and was packed well. We appreciate your business and hope to continue providing you with excellent service in the future. Let us know if there's anything else we can do for you.

Hi Stephen, thank you for taking the time to share your experience with us! We're thrilled to hear that you found the product you were looking for and that our website was user-friendly. If you have any other feedback or suggestions, please feel free to let us know.

Hi Maxine, thank you for your glowing review! We're thrilled to hear that our customer service team went above and beyond to ensure you received your chemicals. Providing excellent customer service is our top priority. We appreciate your support and look forward to serving you again in the future.

Hi Ken, thank you for sharing your experience. We apologize for the inconvenience caused by the furniture. We take your feedback seriously and will address this issue with our team. Please be assured that we strive to provide excellent customer service and hope to have the chance to make it up to you in the future.

Hi Thomas, thank you for your kind review! We're thrilled to hear that we had what you were looking for. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Hi Jonathan, thank you for your kind review! We're thrilled to hear that you were pleased with the price and fast shipping of your pool cover. If you have any more feedback or need assistance in the future, feel free to reach out.

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our online ordering process and inside sales team. We pride ourselves on providing professional and friendly service and we are thrilled that our team was able to get you your product as quick as possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to helping you again in the future!

Hi Matt, we're sorry to hear about your experience. We take customer satisfaction seriously and would like to address your concerns. Please reach out to our customer support team so we can assist you further. Thank you.

Hi Cindy and Dan! Thank you for your kind words about Karen and our customer service team. We're thrilled that she went above and beyond to meet your needs and we're glad we could help make your pool a happy place again!

Thank you so much for your kind words, Barry! We're thrilled to hear that you found our delivery service to be quick. We strive to provide efficient and prompt service to all our valued customers. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!"

Hi Jennifer, we apologize for the inconvenience and frustration caused and we understand how disappointing this must be for you. Our team is working diligently to resolve this issue and ensure better communication with our customers. We hope to get the chance to make it up to you in the future.