Nextiva

Hi Aaron, Thank you for taking the time to leave a review. Thank you for choosing Nextiva. We appreciate your support. Keith @ Nextiva

Hi Laura, Thank you for taking the time to leave a review. I'm so glad to hear our team was able to resolve your issues and exceed your expectations. Providing professional, attentive support is exactly the experience we strive to deliver. Thank you for choosing Nextiva. We truly appreciate your support. Keith @ Nextiva

Hi Nicole, Thank you for taking the time to share your experience. It means a lot to hear that Kareem made such a positive impact throughout your journey with Nextiva. Providing knowledgeable, responsive support while making customers feel heard is exactly the kind of experience we strive to deliver, and we're thrilled to hear Kareem did just that. Thank you for trusting Nextiva to support your school. We truly appreciate your kind words and your recommendation. Keith @ Nextiva

Hi, Thank you for taking the time to share your feedback. I'm sorry to hear about your experience. I understand how frustrating it must have been to have one of your internal lines stop working and then spend so much time waiting for support. I wasn't able to locate your account based on the information in your review, but I'd like the opportunity to help. Please send me an email at [email protected], and I'll personally work to get you connected with the right team and ensure your concerns are addressed. Thank you again for bringing this to our attention. Keith @ Nextiva

Hi Eric, Thank you for taking the time to share your experience. It is great to hear that Mario made your new account review such a positive experience. Having someone who is thorough, attentive, and easy to work with can make all the difference, especially during the early stages of a project. I'll be sure to share your kind words with Mario and his leadership team. Thank you for your trust in Nextiva and for sharing your feedback. Keith @ Nextiva

Hi, Thank you for taking the time to share your experience. It is wonderful to hear that Nextiva has made it easier for your team to manage customer communications in one place. I'm also glad our support team has consistently been responsive, knowledgeable, and there when you've needed assistance. That's exactly the experience we strive to provide. Thank you for your trust in Nextiva and for your thoughtful feedback. We truly appreciate your support. Keith @ Nextiva

Hi S Trollope, Thank you for taking the time to leave a review. It is great to hear that you've had a positive experience with both our service and support. Providing a reliable platform backed by a team that's there when you need us is exactly what we strive for. Thank you for your trust in Nextiva and for sharing your feedback. Keith @ Nextiva

Hi, Thank you for taking the time to leave a review. It is great to hear that Mario took the time to explain everything you needed to know. Having someone who makes the process clear and easy to understand can make all the difference. I'll be sure to share your kind words with Mario and his leadership team. Thank you for your trust in Nextiva and for sharing your feedback. Keith @ Nextiva

Hi Cory, Thank you for taking the time to share your experience. It is great to hear your setup was quick, easy, and finished well ahead of the estimated timeline. I'm also glad our team was there to support you throughout the process. Thank you for your trust in Nextiva and for sharing your feedback. Keith @ Nextiva

Hi, Thank you for taking the time to share your feedback. I'm sorry to hear about your experience. I can understand how frustrating it would be to deal with ongoing issues using the app, have trouble receiving calls and messages, struggle to get the help you needed, and then continue experiencing billing issues after trying to cancel your service. That isn't the experience we want for our customers. I'd like the opportunity to learn more about what happened and see if there's anything we can do to help. If you could send me an email at [email protected], I'll be happy to work with you directly. Thank you again for bringing this to our attention. Keith @ Nextiva

Hi Dan, Thank you for taking the time to share your experience. It's great to hear that our team was able to help while you were on vacation in Alaska. When something unexpected comes up, it's important to know you can count on your communications provider to be there when you need them. I'm glad our team made the process easy and treated you with kindness every step of the way. Thank you for your trust in Nextiva and for sharing your feedback. We truly appreciate your support. Keith @ Nextiva

Hi Lily, Thank you for taking the time to share your experience. I'm glad Christian made such a positive impression during your discovery call. Taking the time to understand your business and demonstrate how the AI Receptionist could support your dog sitting agency is exactly the experience we want every customer to have. Thank you for placing your trust in Nextiva. We're excited to be part of your journey, and we appreciate you sharing your feedback. Keith @ Nextiva

Hi, Thank you for taking the time to leave a review. It means a lot to hear that our team stood out after your experience with other providers. Providing responsive support and making the process straightforward is something we work hard to deliver. Thank you for choosing Nextiva. We appreciate your trust and your feedback. Keith @ Nextiva

Hi Walter, Thank you for taking the time to share your experience. It is great to hear that being able to connect with a real person has made such a positive difference for you. Thank you for your trust in Nextiva and for sharing your feedback. We truly appreciate your support. Keith @ Nextiva

Hi London, Thank you for taking the time to share your experience. I'm glad you took the opportunity to see XBert in action. You're right, there's a big difference between hearing about a product and experiencing it firsthand. It's great to hear the live demonstration helped you see how the AI Receptionist can support a business in a practical way. Thank you for sharing your feedback and for spending time with our team. We truly appreciate it.

Hi, Thank you for taking the time to share your feedback. I'm sorry to hear about your experience. I can understand how frustrating it would be to experience unexpected pricing, have trouble sending text messages from your number, and feel like you didn't have the flexibility you expected with your agreement. I tried to locate your account so I could reach out directly, but unfortunately I wasn't able to find it based on the information available. If you could send me an email at [email protected], I'd appreciate the opportunity to learn more about what happened and see if there's anything I can do to help address your concerns. Thank you again for bringing this to our attention. Keith @ Nextiva

Hi Renee, Thank you for taking the time to share your experience. It means a lot to hear that our team made such a positive impression during your evaluation process. Choosing a communications provider is an important decision, and I'm glad our team took the time to understand your business and help you find the right solution. Thank you for placing your trust in Nextiva. We truly appreciate your support, and we're excited to be part of your journey.

Hi Chris, Thank you for taking the time to share such detailed feedback. I appreciate your honesty. I'm sorry to hear about your experience. I can understand how frustrating it would be to have your implementation stall after your implementation manager changed, and I appreciate you also calling out the challenges you've experienced with reporting and managing multiple portals. Feedback like this is important because it helps us identify where we need to improve. I'd like the opportunity to learn more about what you've been experiencing and work with the appropriate teams to address your concerns. If you could send me an email at [email protected], I'll be happy to work with you directly. Keith @ Nextiva

Hi, Thank you for taking the time to share your feedback. I'm sorry to hear about your experience. It sounds like you've been dealing with these frustrations for quite some time, and I can understand why you'd feel the way you do. Hearing that you struggled with outbound caller ID, long support wait times, and getting the help you needed is concerning. I tried to locate your account so I could reach out directly, but unfortunately I wasn't able to find it based on the information available. If you could send me an email at [email protected], I'd appreciate the opportunity to learn more about your experience and see if there's anything I can do to help. Thank you again for taking the time to share your feedback.

Hi Hines Law Group, Thank you again for taking the time to speak with me. I appreciate the opportunity to better understand your experience, and I'm glad we were able to connect. We're actively working on resolving the issue you brought to our attention, and I'll continue to monitor it until everything has been addressed. Thank you for giving us the opportunity to make things right. Your feedback is valuable, and we're committed to improving your experience. Keith @ Nextiva