Nextiva

Hi Rayme, Thank you for taking the time to share your feedback. I appreciate your honesty. I'm glad to hear you've had a positive experience with our customer service, but I'm sorry to hear about the frustration you've experienced with texting, pricing, and the number porting process. I can understand how disappointing that would be, especially when it leaves you feeling like things were more difficult than they should have been. I'd like the opportunity to learn more about what happened and work with our support team to help address your concerns. If you could send me an email at [email protected], I'll be happy to work with you directly. Keith @ Nextiva

Hi Valerie, Thank you for taking the time to share your experience. I'm truly sorry to read about everything you've been through. From what you've described, it sounds like this became far more difficult than it ever should have been. Not being able to reach your sales representative, spending months trying to cancel your account, and dealing with billing issues would be frustrating for anyone. Although I can see your account has since been closed, I'd still appreciate the opportunity to learn more about what happened and see if there's anything we can do to make this right. If you're willing, please send me an email at [email protected], and I'll work with you directly. Thank you again for taking the time to share your feedback. Keith @ Nextiva

Hi Dakota, Thank you for taking the time to share your experience. It is great to hear that Julio made the process of adding your 10 new lines such a positive experience. Having someone who takes the time to explain your options and make sure everything is in place can make all the difference. I'll be sure to share your kind words with Julio and his leadership team. Thank you for your recommendation and for your trust in Nextiva. Keith @ Nextiva

Hey Mark, I was trying to find you in the system to reach out to you directly. Unfortunately you're not showing up in our systems. I would love to be able to connect directly and be a bridge between you and our support team to get these issues fixed. If you reach out to [email protected], I'll be there to help you! - Keith @ Nextiva

Hi Veronica, Thank you so much for taking the time to share your experience! I'm thrilled to hear that Nextiva has helped keep your offices connected and made communication easier for your team. It's especially great to hear that our online fax portal has made a difference by giving your staff easy access to faxes from any location while helping reduce paper usage. Feedback like yours lets us know we're making a positive impact. We truly appreciate your partnership and your trust in Nextiva. If there's ever anything we can do to support you and your team, we're always here to help. Thank you again for your kind words! Keith @ Nextiva

Thanks for your feedback. We’re sorry to hear about your experience. We weren’t able to locate an account under this name and have requested additional information so we can review this further and follow up directly.

Hi Kamal, Thank you for taking the time to share your experience. After using different phone systems for the past 10 years, you have a great perspective on what works and what does not. Hearing that Nextiva has been the easiest and most user friendly solution you've worked with is wonderful to hear. Thank you for trusting us with your business and for taking a moment to leave a review. If there is ever anything I can do to help, please don't hesitate to reach out. Keith @ Nextiva

Hi Annette, Thank you for taking the time to leave a review. It is great to hear that Nextiva has been a good fit for your business and is meeting your communication needs. Feedback like yours reminds us why we do what we do. We truly appreciate your trust in Nextiva and your support. Keith @ Nextiva

Hi Tabitha, Thank you for taking the time to share your experience. As your organization has grown across multiple locations, it is great to hear that Nextiva has helped keep your team connected. Knowing the setup process was straightforward and that our support team has been there when you've needed us is exactly what we hope to provide. Thank you for your partnership and for trusting Nextiva with your business. We truly appreciate your kind words. Keith @ Nextiva

Hi Tony, Thank you for taking the time to share your experience. It is great to hear that the reliability of the phone system has made such a positive impact for you. I'm also glad the mobile app has given you the flexibility to stay connected while you're away from your desk. Features like voicemail transcription are designed to save time, so it's wonderful to hear they have been useful. We appreciate your trust in Nextiva and are grateful you took the time to share your feedback. Keith @ Nextiva

Hi DK, Thank you for taking the time to leave such a great review. It is especially meaningful to hear that Nextiva stands out from the other VoIP providers you've worked with. Knowing you've found the platform easy to manage, from adding users and devices to building call flows, while also delivering dependable service and call quality, is exactly what we strive for. We truly appreciate your trust in Nextiva and are grateful you chose to share your experience. Keith @ Nextiva

Hi Rhonda, Thank you for taking the time to leave such a thoughtful review. It is great to hear that Nextiva has been easy to set up, configure, and maintain. Knowing that NextOS has made your day to day administration easier, and that you've had reliable call quality along with dependable support, is exactly the experience we hope to provide. We truly appreciate your trust in Nextiva and are grateful you chose to share your experience. Keith @ Nextiva

Hi Andrew, Thank you for taking the time to share your experience. It is great to hear that our team has been reliable, responsive, and attentive to your needs. Knowing you felt supported every step of the way is exactly the kind of experience we want every customer to have. Thank you for your trust in Nextiva and for taking the time to leave a review. Keith @ Nextiva

Hi Jarrad, Thank you for taking the time to share your experience. It is great to hear that our customer support team has been reliable and helpful. We know how important it is to have someone you can count on when you need assistance, and I'm glad our team has been able to provide that for you. Thank you for your trust in Nextiva and for sharing your feedback. Keith @ Nextiva

Hi, Thank you for taking the time to share your experience. I'm glad our team was able to answer all of your questions and make the experience a positive one. We know how important it is to have clear answers when making decisions, and we're grateful you chose to share your feedback. Thank you for trusting Nextiva. Keith @ Nextiva

Hi, Thank you for taking the time to leave a review. It is great to hear that our team provided the support you needed. We know how much of a difference a helpful experience can make, and we're glad we were able to be there for you. Thank you for choosing Nextiva and for sharing your feedback. Keith @ Nextiva

Hi Theodore, Thank you for taking the time to leave a review. I'm so glad to hear you had an amazing experience with Nextiva. Your feedback means a great deal to our team, and we appreciate you choosing to share it. Thank you for your trust in Nextiva. Keith @ Nextiva

Hi Troy, Thank you for taking the time to share your feedback. It is great to hear that you've had both reliable service and a positive experience with our team. We know how important dependable communication is, and we're glad we've been able to deliver that for you. Thank you for your trust in Nextiva. We truly appreciate your support. Keith @ Nextiva

Hi Ethan, Thank you for taking the time to leave a review. It is great to hear that our team was able to provide the support you needed. A helpful experience can make all the difference, and I'm glad our staff was there for you. We truly appreciate your kind words and your trust in Nextiva. Keith @ Nextiva

Hi Shane, Thank you for taking the time to leave a review. It is great to hear that you had such a positive experience with our support team. We know how important it is to have someone you can count on when you need help, and I'm glad we were able to be there for you. Thank you for choosing Nextiva and for sharing your feedback. Keith @ Nextiva