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动物与宠物

Oneisall

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240 条评价

4.7240 条评价
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关于 Oneisall

数据更新
网站
oneisall.com
分类
动物与宠物
所在地
中国
状态
待认证
近 12 个月
538 条评价
差评回复率
100%(5/5 条)
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商家自述

Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains.Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.

以上内容由商家自行提供,未经平台核实。

Oneisall靠谱吗?

Oneisall(oneisall.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 240 条用户评价,属于动物与宠物分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 538 条。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely responsive, polite, and professional when quickly resolving any unexpected issues or warranty claims. People truly love the pet care products, highlighting that friendly representatives ensure replacements or refunds are provided very smoothly without any hassle. Some reviewers were not happy with initial product durability, noting that certain mechanical parts or motors stopped working unexpectedly after a very short period of use. A few other people also felt that specific attachments or design components were occasionally hard to replace or required noticeable functional improvements.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Ordered two of the litter boxes and one…

Ordered two of the litter boxes and one did not work. Soon as I reached out get fix the solution Andrea was the one who solved the issue and sent the new one to me for the first one was not fixable. All within 5 days of receiving the first one and reaching out for a solution! Great customer service over all!

Excellent Customer Service and Fast Resolution

I had an issue with my product, but Andrea from customer service was very helpful, professional, and quick to respond. She listened to my concerns and resolved the issue quickly by processing my refund. I really appreciate how easy and stress-free the process was. Thank you, Andrea, for your excellent customer service and for taking care of my issue so quickly. I am very satisfied with the support I received!

I’m very happy with Oneisall’s customer…

I’m very happy with Oneisall’s customer service. Andrea was very helpful, professional, and responsive. When I had an issue with my litter box, they sent me a replacement very quickly. I really appreciate how fast they handled the situation and made sure I received a new litter box without any hassle. Thank you, Andrea, for your excellent customer service and support.

Great customer service

I had an excellent experience with Oneisall customer service. The product I purchased wasn’t working properly, so I reached out for help. Despite the time-zone difference causing a slight delay in communication, they were incredibly thoughtful, responsive, and helpful throughout the process. After just a few of emailsl, they arranged to send me a replacement. I really appreciate how easy they made the whole process. Excellent customer service and a great example of a company standing behind its products.

​I had a minor issue with a failed…

​I had a minor issue with a failed transaction while trying to place an order, but Andrea from the customer support team went above and beyond to help me out. She resolved the situation quickly, was extremely polite and attentive, and even helped me secure the promotional discount on my new order. Excellent customer service—thank you, Andrea!

Customer Service

Although I got a refund, it took awhile to get ahold of someone, both through email and phone and it ended up being really inconvenient because I had to reorder even though we needed it when it was supposed to be delivered. I am going to reorder because I really want to try the litter box but I do wish communication was quicker

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