Ortur company gives false shipping details. The shipment was to be sent from Europe (Czech Republic) with free delivery. Unfortunately, it was shipped from China. Additional costs that were added are: 23% VAT, 15% Customs duty, UPS customs handling $50 . If you buy the device for $700 Additional costs are $340. The company does not write back to emails, so you can also forget about the warranty. Sending an email silence like the Chinese government on the Tiananmen Square massacre. No respect for customer rights.
I watched many videos and lots of research done on ortur laser engravers and cutters. For my budget and purposes this was the company and products I decided on. For my needs the product I got is absolutely perfect. Then apart from that. The company itself was super easy to deal with, fast and excellent communication, shipping was fast and flawless. I would definitely recommend the Ortur.net
I recently purchased the Ortur Laser Engraver machine, and I must say, it has exceeded all my expectations! From the moment I unboxed it, I was impressed by its sleek design and sturdy build quality. Setting it up was a breeze, thanks to the clear and detailed instructions provided.
Once I started using it, I was blown away by its performance. The engraving quality is exceptional, delivering precise and intricate designs every time. Whether I'm working on wood, acrylic, leather, or even metal, the Ortur Laser Engraver handles it all with ease.
One of the standout features for me is the user-friendly software interface. It's intuitive and easy to navigate, allowing me to create and customize designs with minimal effort. Plus, the machine operates quietly, which is a huge plus for me, especially when working in a home environment.
Not only does the Ortur Laser Engraver excel in performance, but it also offers excellent value for money. Compared to other machines on the market, it delivers top-notch results without breaking the bank.
Overall, I couldn't be happier with my purchase. The Ortur Laser Engraver has become an indispensable tool in my workshop, and I wholeheartedly give it a 5-star rating. If you're in the market for a reliable and high-quality laser engraver, look no further than Ortur. Highly recommended!
I have the Ortur LM2 Pro S2 5W, I am finding the learning curve is a bit difficult as this is my first time with no laser experience, but there are so many videos out there to try to help, the spec sheets for power and speed guides are helpful but I'm not yet finding the perfect mix for my projects. The ability to get a rough outline of where the project will be on your workspace is helpful to aline your materials. I don't love that even though it's in a metal enclosure with a fan and vent hose going out the window my whole house still smells like burnt wood, would be better if I had a garage or a shed to do this in. I am super excited to get my settings perfected for my crafts, right now this is a hobby, maybe it will become a business for me, maybe I need to try a different machine like a co2 laser insted of diode, but I'm committed to giving this one a fair shot before giving up on it. I am finding success the more I try and I am loving the results and the possibilities are endless once I have it perfected. So far so good thanks to guides and videos! I am making progress in my learning and enjoying sharing my experiences with socials!!
I was able to test the laser consumables. the kit is very complete, it consists of 3 frames, wood to engrave, stainless steel cups, necklaces, business cards, scratch paper and finally transfer paper. the materials are qualitative
So far great products.
Have ordered an LM3 LE 5watt (Used) but looked brand new. I also ordered a 10 Watt upgrade for it.
I just opdered the Ortur enclosure but it will not be here till next week. Very fast shipping on products here in the USA. Good group on facebook.
I ordered the laser master 3 le. After 6 months it stopped cutting and burning efficiently. I have tried to work with their customer support to get help replacing the laser module. They respond about once a week. I did everything they asked but apparently not good enough because they told me that I was wasting their time. Then in a later message they told me to have a nice life. My problem is still not resolved.
I got an Lm3 10 watt and it has really helped boost my small woodworking business within the first two weeks. There is a learning curve with design, software, and material but that just takes practice. I have been using it every day and I really like it.
Hello,
I had the opportunity to acquire Ortur Air Pump, I am very impressed by its quality of use with a flow rate of 50l/h, enough for a laser engraver! An essential accessory to remove smoke and cutting residues generated and to achieve clean, unobstructed edges. Thank you Ortur, you are awesome
I have a OLM3 with a 20w laser module. I can say only good things about this product and the company. You can assemble the OLM3 with very few screws (2, maybe 4), anyone can do it. The structure is well enginereed (even good looking!!), the laser module is powerful and can engrave and cut easily through plywood.
I'm really looking forward to see what they will develop in the future!!!
Their machine is super precise from good manufacture. But when it comes to partnership, they have very nonsensical criteria and ABOVE ALL A WORD THAT REMAINS TO BE REVIEWED. Otherwise nothing to say and reported that's why 4 stars
leurs machine son super précise de bonne manufacture. Mais question partenariat ils ont des critères très peu sensés et SURTOUT UNE PAROLE QUI RESTE A REVOIR. Sinon rien a dire et a signale voila pourquoi 4 étoiles
Ortur has proven to be one of the best laser engravers that I own. I own 5 different brands. It has a solid construction, and is well built. The details I can achieve with this laser are unbelievable. Ortur is one of the best pioneers of the laser engravers. The price point is very comparable to lasers with less features. So all in all you really can't go wrong with Ortur
I've had the Ortur OLM3 since the end of August and I've been using it almost every day since then. I use it for my hobby as well as for my work and I'm very excited! it is fast, precise, clean and just perfect. I can recommend it to anyone who likes creative things because you can really do a lot of different things with the laser. Many thanks to Ortur!
Nothing , but high performance products and great customer service.
Three Years ago I came across the opportunity to purchase the Aufero Laser2 LU2-5A SF and enter the laser world with Ortur The learning curve was very short. I was quickly making small medallions and lasered photos for customers. I then realized that I could push this little laser and it moved onto bigger projects that were at the edges of its range. In June of 2022 I purchased the extension kit to accommodate what I was already accomplishing with my laser. Even my children found it intuitive to use and created masks and gifts for themselves. I continued to push the LU2-5A SF further and found that I could cut solid woods such as walnut to create custom plaque boarders.
The wonders of discovery continued through the purchase of the LU2-10A laser module in December of
2022. All of my projects have become more efficient and faster to produce and now with the upgrade this year to the 20w with the air assist, I am more confident that I can offer my customers a quality product at a reasonable price. Thank you Ortur for producing a capable, intuitive to learn machine at a reasonable price. I look forward to seeing how you will grow,
I have the Ortur OLM 3 LE 10watt machine and love it! It has been fantastic for my uses. I struggled to cut acrylic but it could be the color or type of acrylic I was using. I reached out to customer service and they helped me troubleshoot several options and sent helpful videos along the way. I never really got the acrylic dialed in but we did find a setting in lightburn that, when adjusted, seemed to boost the performance of the laser substantially. I've also had a great experience asking questions on the Orturnet Instagram account too. The time difference makes it a little slow to have conversations since we usually have to wait till the next day for responses but that's just the nature of a 12/13 hr time difference. I got a couple accessories, the YRR 2.0 rotary and the z axis height adjuster. The instructions on these could use a refresh. They're not very detailed and the pictures are small and hard to see, but I got them figured out eventually and they seem like very well made accessories. I haven't gotten a chance to try them out yet but I will soon. I don't see why they won't work as they should. They both shipped pretty quickly. I think they took like 5-7 business days but it was around a holiday so I wouldn't expect it any faster than that. I'm a big fan of this company and this machine, I just use it for a hobby but you could very easily operate a small business or side gig with this machine and they have faster, more powerful versions available as well.
Really good tool for my craftsman activity, faster than my former laser , easy to use and well constructed , and the accessories like lifting legs are great ! Recommend it !
I bought Ortur LM3 with a 10W module. I already had Sculpfun S30, and I can say that Ortur is much better, much faster, and of much higher quality. Ortur truly reflects professionalism. Fine egraved details are much clearer with the Ortur laser. I enjoyed assembling it. Every detail on Ortur is well thought out; the engineers did a great job. Due to its low center of gravity, it is really fast. I do engravings and cutting equally well with OLM3, and it is excellent for that. I highly recommend Ortur lasers. Communication with Ortur support is good, and there is a very large Ortur user community on social media.
Laser Master 2 dead out of the box and Ortur goes silent
I bought a Laser Master 2 over 2 months ago. Out of the box the laser didn't work. I contacted Ortur, slow responses, 1 a day, but they did respond. After 2 weeks of 1 a day emails and tests they said I needed a new laser. I disagreed as I tested it and the laser was not being powered. They ignored me and sent a replacement laser. I received it and its still not working. I have been emailing for the past 3 weeks. 0 response. I also emailed the CEO of the company. No response. I have hundreds of dollars out and a machine that has never worked and a company that will not respond. I also tried opening a new ticket, again no response.
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