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动物与宠物

PetBacker

商家已认领

284 条评价

3.9284 条评价
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关于 PetBacker

数据更新
网站
petbacker.com
分类
动物与宠物
所在地
新加坡
状态
待认证
近 12 个月
87 条评价
差评回复率
14%(10/71 条)
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商家自述

Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel

PetBacker靠谱吗?

PetBacker(petbacker.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 284 条用户评价,属于动物与宠物分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 14% 的差评;评价主要围绕客户服务、应用、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and exceptionally responsive customer support team, noting that any general issues or booking questions are resolved very quickly and efficiently. Many users feel secure and fully satisfied using the platform to find reliable pet care services and connect easily with helpful caretakers. However, some people mentioned that the initial user experience can feel a bit complicated and difficult to figure out at first. Consumers also pointed out that the platform's design, user interface, and overall usability could use some technical improvements to work much smoother.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Horrible people it’s been 2 weeks no payment

Horrible people it’s been 2 weeks no money yet for providing my services of pet sitting and I keep hearing oh we have to wait to hear back from finance regarding sending my money to my PayPal account and that they have to wait to hear from management and don’t say anything for days and won’t send my money and I haven’t been able to get my cats more litter or pay my other bills and it’ll almost be 3 weeks of still no money. Very evil people and don’t care to give people their money and I even explained multiple times that the owner hasn’t responded since Two months ago and that they won’t respond and they insist on waiting to hear from the owner when they know the owner hasn’t said anything since June 10 2025,its now August 14th. They still don’t respond and won’t give me my money I earned which is 809.01 and then they’ll probably delay my last payment as well which is wrong. I definitely won’t use it again after this and I’ll pay to sign up on rover instead

The app works really great

The app works really great, it's safe and I'm glad to be a part of their community. The only thing that I'd like to see improved is the quotes system, because for some jobs, like day care, it would br great if I could know how much time I will be providing the service and ajust the price accordingly! Other than that, I'm really happy with it!

I have entered wrong bank details so my…

I have entered wrong bank details so my payment was not processed to my my account.then i contacted to service centre and told them my problem , they have understood the problem and supported me in every way and gaves me my payment back , I just want to say the service was really good

I absolutely love using PetBacker

I absolutely love using PetBacker! 🐾 I’ve had the chance to experience it both as a pet sitter and as a pet owner, and in both cases, it has been fantastic. Whether I needed someone trustworthy to take care of my own pet or was looking to welcome a furry friend into my home, PetBacker has always connected me with wonderful people and amazing pets. The platform is easy to use, reliable, and full of kind and caring pet lovers. I always feel safe and supported throughout the whole process — from booking to completion. I truly recommend PetBacker to anyone looking for pet care or wanting to become a pet sitter themselves. It’s an amazing way to meet lovely animals, connect with responsible owners, and be part of a community that genuinely loves pets. 🐶💛

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