Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and exceptionally responsive customer support team, noting that any general issues or booking questions are resolved very quickly and efficiently. Many users feel secure and fully satisfied using the platform to find reliable pet care services and connect easily with helpful caretakers.
However, some people mentioned that the initial user experience can feel a bit complicated and difficult to figure out at first. Consumers also pointed out that the platform's design, user interface, and overall usability could use some technical improvements to work much smoother.
I’ve really enjoyed using PetBacker so far! As a new user, getting hired can be challenging, but persistence definitely pays off. The platform provides great opportunities for pet sitters, and I appreciate the support team’s responsiveness—special thanks to Khushali for her outstanding assistance!
That said, there are some areas for improvement. The app can be a bit buggy at times, and the UI could be more intuitive for a smoother experience. Enhancing these aspects would make it even better for both sitters and pet parents.
Overall, I look forward to continuing with PetBacker and hope to see further improvements. Thanks for providing this platform!
This app become my main work. I can't say anything bad about this app, they are very clear about what fee they take and how much do you gonna receive and how long could take. Maybe the only think is the chat between Petsitter and let owners but it's ok for now
Whether I’m looking for someone trustworthy to care for my own pet for a few days, or I’m available to welcome a furry friend into my home, PetBacker has always connected me with lovely people and adorable pets.
The experience has been consistently positive, safe, and heartwarming. I highly recommend PetBacker for anyone looking for reliable pet care or hoping to share their time and love with animals. 🐶🐾💛
I am not appearing in the search results although I spent days setting up the whole profile and taking all of their tests and everything is verified. I was told that they will fix it as soon as possible but after a day I understood that they don't even think there's a problem so they did nothing but promptly say they're working on it urgently.
I can't be more disappointed with a company than petbacker.
We have given our cat for care on their platform and we got it back nearly dead; the cat still suffers from heart problems.
The platform litterally does NOT care about ANYTHING of this and that shows of 2 months of 0,0 replies except to 'wait'.
Total garbage
Ive been part of petbacker as a sitter and have been super happy with the services they provide!
The support team is always quick to reply, and they have been very helpful when needed!
The app itself is very convenient and im glad i found them!
I found so much joy and knowledge working with them and will continue to work with them as long as i do this!
PetBacker is an excellent platform for finding reliable pet care services. Is offers a wide range of options for pet services with verified reviews to help choose the right provider. The booking process is simple, and the customer support is helpful and responsive. Highly recommended for pet owners seeking trustworthy care!
It took me a while to write this review, as I was too emotional to put my feelings into words. What I feel isn’t anger—at least not entirely—but deep sadness and regret for being too trusting and naïve.
Due to personal circumstances, I had to find a temporary home for our beloved cat. I didn’t want to send her to a shelter, so I searched for a family where she would be surrounded by love, care, and attention. While this option was more expensive, it gave me peace of mind knowing she would be in good hands.
In the beginning I had the feeling all went well and the family took care of her as they should.
Unfortunately, what followed was nothing short of heartbreaking. Months passed before I could bring my cat back home, and I counted the days until we were reunited. But when I finally saw her again, I was in complete shock. She was unrecognizable—alarmingly thin, with matted fur, tangles, and bald patches on her tail. She had lost more than half her body weight.
Throughout those months, I had repeatedly asked for photos to check on her well-being. The caretaker only sent one photo a month, along with excuses that her weight loss was due to not giving her treats. I was concerned but never imagined the true extent of her suffering.
When I took her to the vet, the severity of her condition became horrifyingly clear. My cat had accumulated so much fluid in her body that her organs couldn’t even be seen on the X-ray. She was struggling to breathe. The vet had to extract 2.4 liters of fluid from her chest and abdomen using long needles. For the first time in months, she could breathe again—but the procedure revealed just how frail and close to death she was. We ended up paying over 4,000 AED for her treatment.
Now, she’s finally home, and we’re doing everything in our power—with the right medication, care, and endless love—to help her recover. I hope and pray she will be with us for a long time yet.
I wouldn’t wish this experience on anyone. It’s truly heartbreaking, and I hope no other pet has to endure what my cat went through. Please, if you are ever in a similar situation, be extra cautious and vigilant about the person or family you entrust with your beloved pet.
If pet parents had to keep one app on their phone, Petbacker would be it!
Petbacker is the best pet sitter app that connects pet parents with the reliable pet care takers nearby.
This app truly becomes a mandatory when you want to take a vacation and have to leave your pets to someone reliable.
You can have multiple options like pet boarding, sitting at home, daycare, dog walks and even pet taxi.
You can have conversations directly with the service providers, once you feel comfortable, you can book instantly and the payment is secured till the job well done (without any dispute).
Petbacker has strict rules for the safety of pets and to build trust within the pet lovers community, so chances of positive experiences are high.
Thank you for letting us have peace of mind while we are away from our pets!
PetBacker is a convenient and reliable platform for pet owners to find trusted pet sitters, walkers, and groomers. The app makes booking easy, ensures secure payments, and provides a great way to connect with experienced pet caregivers. Highly recommended for pet parents seeking quality pet care services! Cheers PetBacker team.
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