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美丽与健康

QVR

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571 条评价

3.1571 条评价
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关于 QVR

数据更新
网站
qvr.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
346 条评价
差评回复率
48%(115/241 条)
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商家自述

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.

以上内容由商家自行提供,未经平台核实。

QVR靠谱吗?

QVR(qvr.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 571 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 48% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, lightweight, and looks wonderfully natural once fully installed. Many people also appreciate the prompt shipping times alongside helpful customer service assistance when sorting out various order details. Some reviewers were not happy with severe tangling and matting issues experienced shortly after washing or adding moisture to the hair extensions. A few other people also felt that delivery times were excessively slow, while essential tracking information proved very difficult to obtain. Additionally, some customers found communication frustrating when trying to resolve these unexpected problems.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Hair is Dollar Store quality

I just don't know what to say I bought a bundle to crochet my hair and when I was finished when I brushed it the hair was rotten I felt like I bought dollar store hair i spent $80 for nothing QVR hair is no good the quality is extremely poor I've already blocked them from sending me ads I wish I could get my money back I would never purchase from them again terrible hair

I ordered hair on 06/10/24 for my…

I ordered hair on 06/10/24 for my birthday. I've not heard anything and Shop can't find a tracking number.. I've emailed the company 3 times and had no answer.. Really poor customer service. Not sure what to do next... I'm now updating my review today 29/10/24.. All I can say is Wow!!!!!! Instead of trying to sort out their customer service and make their delivery better, they want to lie. In regards to my emails sent for tracking ect, they were sent on different days, so time difference and holidays are no excuses. Only since my review here on trustpilot did anyone respond, and then the hair was sorted out quickly. Since then, I have been bombarded with WhatsApp messages asking to remove my review!! Day after day they have harassed me to remove my review. WHAT COMPANY DOES THAT?????? If I was asked once to update my review, I would have, but I have been harassed to change it. If this type of effort was put into the delivery, tracking and truthfulness on their Web page, this company would be 5 stars... Be honest QVR and you will thrive!! The hair I have now used and it is good. However, I don't trust this company at all. I have never experienced a buying experience like this in my life.. I don't think I will buy from this company again. And to all who look on their Web page and live in the UK, IT DOES NOT SHIP IN 3-4 DAYS!!! It's a LIE!! Be very aware of this company.. If money is hard for you. Think twice, look for another company.... QVR, it's a shame as this could have been so good!!

QVR 回复2024-10-15

Hello Donna Wynter, sorry for the long shipping time, your order was already shipped out, this is your tracking number ZCEGB2404187971YQ, we ship it on the 8th and normally the shipping time is 5-7 working days to UK, not it's Processed at LONDON-HEATHROW-GBR, you will get it soon; sorry for the late reply, there is a time difference between us, our team have already replied your email, pls check it

Simply delicious hair!

This hair is amazing! I purchased the water wave crochet hair and it is quite lovely. If only the packages of hair were a bit more generous, I would leave a 5 star review. I am happy to pay for quality, but there should be a better balance of quantity. There simply isn't enough hair in the packs for the price. Either the consumer will pay the $$$ or they won't. Your org is taking a huge risk by not providing more hair in each pack. It should honestly be doubled without raising the price. You wouldn't have to depend on so many sales and promotions if you considered this.

Great customer service, horrible with shipping

The shipping was horrible, your company did not follow their own shipping policy, I had to email customer service several times about the status of my hair. Customer service was great with replying to my emails.

QVR 回复2024-10-11

Hello Athena, sorry for the long shipping time, for your order 0000055493, we shipped out early but the shipping was delayed for hurricane, we just see it was already delivered, did you get it now?

For now I give you a 2 star

For now I give you a 2 star, why because I order my hair and I’am still waiting for the tracking number. I already contact them by email and no response up to now. When I get my order on time. I will come back with another review.

QVR 回复2024-10-11

Hello, Char sorry for the late reply, we were having a National Day holiday before, did you receive your order now? could you pls provide us your order info so we can check it for you?

Like many others I’m suspecting this…

Like many others I’m suspecting this company are frauders. I placed an order and am still waiting for a dispatched email although I was guaranteed delivery quickly. I have message them on WhatsApp and DM on Instagram and no response. To others, I say, save your money and don’t bother buying from this company.

QVR 回复2024-10-12

Hello Serena, sorry for the inconvenience, we were having a National Day holiday before, could you pls provide us your order info so can check it for you?

The hair was difficult to manage but it…

The hair was difficult to manage but it turns out really pretty. It's soft and doesn't smell.

QVR 回复2024-10-01

Hi Cooki sorry the hair didn't satisfy you, for hair manage we can send you some tutorial videos and you can contact us directly on how to manage it. In order to solve the problem. Please kindly check and provide more details of your order. Looking forward to hearing from you

The lied about shipping between 3-5…

The lied about shipping between 3-5 days. It took almost 3 weeks. Then they tried to give me a discount that I already had. The hair itself was thin

QVR 回复2024-09-30

Hi, sorry for the long shipping time, normally the shipping time is 3-5 days but sometimes deliveries may be delayed due to flight delays or bad weather. Your understanding will be greatly appreciated.

Shipping was faster than expected

Shipping was faster than expected, and the hair was better quality than I have hoped for. I am about to take my hair down, wash it, and reuse it, in case anyone was wondering if that is possible. I followed the influencer advice and started with three packs which is a little thin for me... I'm ordering one more for a fuller look.

1st time experience

I received my order earlier today. I ordered the afro kinky bulk hair in 12 inches. The hair is very soft and fluffy. I haven't installed it yet but so far so good. The only reason I didn't give 5 stars is because the hair did have a strong unpleasant odor to it. I believe a good washing would fix that, hopefully, so no big problem. I plan on doing this tomorrow. One of the 3 bundles I got was tore open inside the pack. I also received 3 crochet hooks with each bundle pack. The shipping was in a timely manner and no issues. I hope the hair holds up as good as it looks.

I’m very disappointed ☹️

I received 3 packs of their human crochet hair. It is thin. and far less than what I expected for almost $300!!!! This is terrible!!! I SHOULD NOT HAVE BOUGHT THIS HAIR!!!! It did not come on a ring to keep it organized the way the advertisement shows it. The bundles just had twist tie around it and the hair and is tangled!!! I want my money back! I don’t even think 3 packs will make a full head the way they said it does!! smh DO NOT BUY THIS HAIR!!! You will waste your hard earned money!!

QVR 回复2024-09-30

Hello dear customer, We apologize for any disappointment this experience has caused. We've been working hard to provide all customers with better quality products and better customer service. The problems you have mentioned are significant to help improve and we take them seriously. To solve the problem, we have contacted you on email. Please kindly check and provide more details of your order. Looking forward to hearing from you.

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