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美丽与健康

QVR

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571 条评价

3.1571 条评价
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关于 QVR

数据更新
网站
qvr.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
346 条评价
差评回复率
48%（115/241 条）
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[email protected]qvr.com

商家自述

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.

以上内容由商家自行提供，未经平台核实。

QVR靠谱吗？

QVR（qvr.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 571 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 48% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, lightweight, and looks wonderfully natural once fully installed. Many people also appreciate the prompt shipping times alongside helpful customer service assistance when sorting out various order details. Some reviewers were not happy with severe tangling and matting issues experienced shortly after washing or adding moisture to the hair extensions. A few other people also felt that delivery times were excessively slow, while essential tracking information proved very difficult to obtain. Additionally, some customers found communication frustrating when trying to resolve these unexpected problems.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Ms Vonnie美国 · 写过 1 条评价 · 体验于 2026-06-05 ·

On 5/28/2026

On 5/28/2026, I ordered the color Salt Pepper SKU MFTIP-A-SP-BURMESECURLY-14-3 QVR sent me the wrong color, they sent methe color 44D. I will be contacting my credit card company and explain that QVR deliberately and fraudulently sent me the wrong color.

QVR 回复2026-06-08

We are truly very sorry for the inconvenience and frustration this situation has caused you. We are sorry that we can not locate your order accurately according to the current information,to assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap. We sincerely value your feedback and experience, and we always strive to make sure every customer receives a satisfactory solution. Thank you for your patience and understanding. Best regards, QVR Hair

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CAROLYN美国 · 写过 4 条评价 · 体验于 2026-03-01 ·

If I could give them zero stars

If I could give them zero stars, I would I purchased this hair back in February. I received it in March when I received the hair. I notified them that they had sent me the wrong hair and the texture and link, but at the time I wasn’t able to send it back because they sent it the day I needed it although it was supposed to be there several days earlier they agreed to give me a partial refund for the inconvenience if I gave them a good review. I stated that I would not be doing that because that is not how that works. They said OK they would process the refund. I took my daughter on her trip once I returned, I checked back with them. They apologized claiming they forgot to do the refund, but that the window for a refund had been closed, so I needed to talk to TikTok’s customer service to grant them access to refund me again. I have been dealing with that since the beginning of April still going back-and-forth between the customer service and I reached out to qvr customer service via their website and was told that they are not associated with TikTok sales, although you can access the TikTok from the main website so they told me they could not help me now they’re offering me a 19% to 12% discount on my next purchase because it’s been so long and I still haven’t received a refund like it is my fault that I didn’t receive it.

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Fern Hill美国 · 写过 2 条评价 · 体验于 2026-06-05 ·

QVR is a great company to deal with

QVR is a great company to deal with! They have exceptional customer service, and respond promptly to concerns and requests made by email. I absolutely love their hair quality and they continue to introduce new products that meet every hair need and price range. I recently purchased tight curly feather human hair crochet braids, and am hooked! I regularly purchase different products from QVR, and will continue to do business with this company.

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Munkanta Mumba赞比亚 · 写过 2 条评价 · 体验于 2026-06-04 ·

This is the 5th time I have made an…

This is the 5th time I have made an order and am still waiting can’t track it but I just hope it won’t take forever like the last time. The hair is okay it’s human hair so I expect it to tangle some but probably help us with the specific products to use for this hair.My last order was something else from what I ordered so I hope no disappointment this time.

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Fern Hill美国 · 写过 2 条评价 · 体验于 2026-06-03 ·

QVR provides great customer service

QVR provides great customer service. They provide one-day responses to questions, concerns and requests that are made via their customer support email and deal with customers with honesty and integrity. Their hair quality is versatile and exceptional. This is the best company that I have ever felt with.

Monica Sisco美国 · 写过 1 条评价 · 体验于 2026-05-21 ·

This company is a complete scam

This company is a complete scam! I placed an order on 5/21/26 and have yet to receive an update on my order as of 6/2/26. I have sent messages and tried calling on WhatsApp with no response to either. DO NOT buy from this company. I have begun the dispute process with my bank.

QVR 回复2026-06-08

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication. There are some hair needs handling time before shipment, we are sorry that the hair has not been shipped out at the time needed, and the order has been cancelled, refund would back the way you paid, pls check your account about the refund. Thank you for your patience, and again, we're very sorry for the inconvenience caused, and we will continue to do better, hope we can work again in the future. Best wishes QVR hair service

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Ese John加拿大 · 写过 7 条评价 · 体验于 2026-06-01 ·

Absolutely not worth it

Absolutely not worth it. I wanted to love this hair. I made a comment about this on their page, but it got deleted with pictures. I got 6 packs: 3 packs of QVR Dark Brown #4 Crochet Hair Water Wave Machine Made Feather Human Hair Extension, and another 3 pack in colour #1B, all 18 inches long. It is tangled and matted, and then frizzy. I untable it with just water, being careful not to add any product at first, and it would frizz up and become a tangled, matted mess within hours. I decided to decondition the hair with a silicon mix that solves every wig's tangle mess, and there was no cure for this. I am absolutely disappointed. I spent so much money, over $500, for it to turn out like this? I am very disappointed. Even my curly hair is not matte and tangles this much especial after untagling it.

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customer立陶宛 · 写过 2 条评价 · 体验于 2026-05-26 ·

I am absolutely disappointed in the…

I am absolutely disappointed in the Burmese curly feather crotchet hair. I spent over €150 to order it because I was promised it was human hair and can be reused. However I could only use it for 2 weeks and had to cut it off my hair with scissors because it became so tangled and matted into my hair. It gets worse when you add moisture to try to loosen the curls. It's an absolute scam selling synthetic hair for the price of human hair

QVR 回复2026-05-27

Thank you for taking the time to share your feedback. At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have. We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further. We are very sorry that we can not locate your order according to current information, to assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap. Thank you for your patience, and again, we're very sorry for the inconvenience caused. Best wishes QVR hair service

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Evelynne Sumlin美国 · 写过 1 条评价 · 体验于 2026-05-24 ·

I use to order this hair a lot and it…

I use to order this hair a lot and it was great. I guess they changed something bc it’s horrible. It matts and tangles. It does not curl or retain a curl pattern. Don’t waste your money on this kinky bulk hair

QVR 回复2026-05-26

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, at QVR, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have. To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap. Thank you for your patience, and again, we're very sorry for the inconvenience caused. Best wishes QVR hair service

Angela Chambers Lee美国 · 写过 3 条评价 · 体验于 2026-05-15 ·

400°F = 204°C heat temperature used on…

400°F = 204°C heat temperature used on the hair. Which even a synthetic blend can tolerate without melting. Your company is out here SCAMMING customers with untruths about the hair that you're selling. I let another professional try to curl the hair with different irons just to prove a point. YOU'RE NOT SELLING 100% UNPROCESSED HUMAN HAIR. YOU NEED TO BE EXPOSED FOR THE LIES.

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