Hi Jeff, thank you for the feedback. We're sorry to hear about the trouble with your account review and our chat support. We'll be following up with our management team to look into this further.
Hi Tiago, thank you for the feedback. We're sorry to hear about the delay with your payment. We'll be following up with our management team to look into this further.
Hi Rabble, thank you for letting us know. We're sorry to hear about the faulty item and the delay in resolving it. We'll be following up with our management team to look into this further.
这是我第一次使用混响。我买的吉他有问题。尽管卖家包装得很好,但很可能是在邮寄过程中损坏的。 Reverb 的 Carl W 为我整理了一些东西,并每天通过电子邮件向我通报进展情况,结果 Reverb 退还了我修复吉他时支付的购买价格的 25%。我对他们为我提供的优质服务感激不尽。我肯定会再次使用它们。他们恢复了我对公司个人服务的信心。感谢 Carl W,感谢 Reverb!问候杰夫
Hi Dominik, thank you for sharing your experience. We're sorry to hear about the concerns you raised. We'll be following up with our management team to look into this further.
Hi Akash, thank you for the feedback on our fees and shipping costs. If you need assistance with shipping, we have a few resources in our help center that may be useful.