Hello Kara, we’re sorry for the frustration this caused. This isn’t the experience we want for our owners. To activate coverage, we do need certain documents (like registration and/or a signed consignment form), and it looks like these were still pending at the time of booking. That said, we understand how this led to a difficult situation with a same-day reservation. Our team has reached out. Please follow up via email so we can finalize this with you. We appreciate your feedback and your time hosting on RVshare.
Hi, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
Hello Diana, thanks for reaching out to us. We make every effort to be as transparent as possible with all users of our platform regarding any administrative or service fees they may be subject to. At the time of booking, there is a breakdown of the rental price, any owner’s fees, and any taxes or RVshare fees. If you have any questions regarding these fees, please contact our Customer Experience team at 1-888-482-0234 open 24/7.
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Randy Mckissick · 写过 1 条评价 · 体验于 2026-04-16 ·
★★★★★
我们从……前往俄克拉荷马州旅行。
我们从德克萨斯州前往俄克拉荷马州，前往滕基勒湖的切罗基登陆州立公园。不仅公园和天气非常适合周末，而且我们的房车更是锦上添花！我们的房东 Haley 和 Chad 已经解决了房车托管问题！我们的房车是我们住过的最舒适的房车。维护良好且干净整洁，我们不需要任何东西！他们想到了一切！我们一定会再次经历它们！预订很容易，但沟通是一流的，我们有问题......他们很快就有了答案
Hello Jake, we’re sorry about the discrepancy in the door height. While RV owners are responsible for listing details, we understand how important accurate measurements are, especially in situations like yours. We’ll share this feedback with our team to help improve accuracy moving forward.
Hello Ken, we apologize for the experience you faced with the damage claim. We can certainly put you back in contact with your adjuster if needed. Please give us a call at 1-888-482-0234 for further review.
Hello Mary, we’re very sorry your trip was impacted, especially after planning so far in advance.
While the cancellation was due to a mechanical issue outside of our control, we understand your frustration with the screening fee. Please give us a call with your reservation details, and we’d be happy to take another look and see how we can help.
Hello Ron, we’re really sorry to hear about your experience—this is not the level of service we aim to provide, especially in a situation where you needed timely roadside assistance. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
Hi Chris, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
Hello, thanks for reaching out to us. We make every effort to be as transparent as possible with all users of our platform regarding any administrative or service fees they may be subject to. At the time of booking, there is a breakdown of the rental price, any owner’s fees, and any taxes or RVshare fees. If you have any questions regarding these fees, please contact our Customer Experience team at 1-888-482-0234 open 24/7.
