Hi Tracey, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
Hi Soph, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
We want to make sure you are still protected even if you are not driving the unit. We require insurance for stationary rentals because accidents still can happen when the RV doesn't move and RVs are expensive assets. Our protection plans will cover the unit in case of theft, vandalism, fire, flood, lightning, explosions, earthquakes, storms, hail, acts of God, etc.
Hello Paul, thanks for reaching out to us. We make every effort to be as transparent as possible with all users of our platform regarding any administrative or service fees they may be subject to. At the time of booking, there is a breakdown of the rental price, any owner’s fees, and any taxes or RVshare fees. If you have any questions regarding these fees, please contact our Customer Experience team at 1-888-482-0234 open 24/7.
Hi Keith, we're so sorry to hear about your experience. We’re happy to look into this issue for you. Please reach us at 1-888-482-0234, chat with us at rvshare.com, or email us here https://help-rvshare.force.com/s/contactsupport.
