Wir haben ein Team von professionellen Designern, die Ihnen stilvolle und prächtige Geschenke anbieten. Sie können Ihren Namen und Ihre Fotos verwenden, um an besonderen Tagen einzigartige und praktische Erinnerungen zu schaffen. Wir helfen Ihnen, diese Momente festzuhalten und sie nah an Ihren Augen zu halten. Herz. Die Abläufe im Werk sind gut organisiert, um effiziente Dienstleistungen zu erbringen: Vom technischen Team bis zu den Versandagenten, die die Sendungen an der Kasse abwickeln, bieten wir eine schnelle, professionelle und pünktliche Lieferung, da diese Aspekte für die Zufriedenheit aller Kunden oberste Priorität haben.
Although not totally as what was described on the Facebook Advert it was still a lovely memory of our dog Petal that we lost. Was a flat Perspex picture on a base with a message on and it is great. Postage to the uk was fine and a lot of people have liked it
This company is a JOKE! False advertisement of the product that is listed and shown on the website. Poor customer service and resolution to the order. DO NOT ORDER FROM THIS COMPANY, SHINGIRL!!
This website needs to be shut down! And the company is in China!!
DO NOT DO BUSINESS WITH THIS FRAUD COMPANY1
No helpful support after printing incomplete picture
My Picture was without letters and numbers. The bought present don't make sense without it.
The custom support wasn't helpful!
Article description didn't show what happens to pictures with letters and numbers.
An information about the fact, that all letters and numbers will be deleted from pictures before buying would be important!!!
I will not recommend this store and definitely not buy again if the customer support is not supporting.
Shingirl.de 回复2024-08-29
Dear customers,
I apologize for the inconvenience. We provide comprehensive after-sales service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you solve them in time.
Very fast reply and delivery. And sufficient process of designing the product.
Shingirl.de 回复2024-08-26
We sincerely thank you for your feedback and thank you for liking our products. We will collect all valuable suggestions and ideas and strengthen our service attitude to satisfy customers and have a pleasant shopping experience with you in the future
Color of picture and real product differences massively!
Shingirl.de 回复2024-07-29
Dear customers,
I apologize for the inconvenience. We provide comprehensive after-sales service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you solve them in time.
Box was damaged and the Name written on the Box was Not Strait..
Shingirl.de 回复2024-05-06
Dear Customers,
I apologize for the inconvenience. We offer comprehensive customer service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to satisfy customers and have a pleasant shopping experience with you in the future
Fast delivery and good quality of personalized lamp
Shingirl.de 回复2024-04-05
We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future
Shingirl told on their Website that it would take about 3-5 days to build the piece. In my case it took 2 weeks before they finished it.
In the end the Metal works are very good and I had luck, that I had ordered the gift that early. 1 day before the Birthday it arrived.
Shingirl.de 回复2024-03-25
We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future
Unfortunately, my order was recorded incorrectly. I didn't want the red light but the picture misled me. When I contacted support, I received an answer in Chinese, which unfortunately didn't help me any further
Shingirl.de 回复2024-03-22
Dear customers,
I apologize for the inconvenience. We have a question about your product. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
The product was really impressively good. I bought wooden boxes with a picture printed on them. The entire box was handmade and was of good quality. Even the picture had the right colors and was detailed. The delivery time was quick and I have no complaints.
Go on like that!
Shingirl.de 回复2024-03-21
We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future
I ordered a custom lamp with a photo of me and my boyfriend as a gift, received a defective product, in my photo there was a black spot on my face and several others in the same photo. I contacted the company with a complaint, but the company did not want to issue a refund and said that the damaged photo does not affect the use of the product. I really don’t know how you can use a product where photo was the main reason for ordering and it was damaged . So now I’m trying to get my money back through PayPal
Shingirl.de 回复2024-03-14
Dear Customers,
I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
Package didn‘t arrive on time, even when payed 21,99€ for express delivery.
They didn‘t answer on my first 3 Mails and now i contacted PayPal.
Postscript:
i already contacted you!! The first few mails weren‘t even being answered. Then you told me that you won‘t refund any money because it‘s not your problem. „Sorry, the arrangement is for expedited express delivery and no refunds are available.“
Shingirl.de 回复2024-02-29
Dear customers,
I apologize for the inconvenience. We understand that this product did not arrive. I personally apologize for any problems this may have caused you. If you have any questions, please email your order number to: [email protected]. We will help you deal with it in time.
The biggest … where I ever ordered! Get away from it!!!
Shingirl.de 回复2024-02-19
Dear Customers,
I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
Quality was not so good, unfortunately there were scratches from inside ,not outside. It Was a Present for someone :(
Shingirl.de 回复2024-02-19
Dear Customers,
I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
We have ordered a memorial post for our dead dog. It only arrived after 14 days and then it was broken. Now we are discussing it via Paypal despite having proof pictures! and it always just says "contact us by email", which we have already done (there is proof here too!). They do not respond to our demands, the only thing that comes back is "write us an email".
You have pictures of your damaged item, finally give us our money back!!!
NOT RECOMMENDED!
Shingirl.de 回复2024-02-19
Dear Customers,
I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.
It was very disappointing to see, that my children at the result didn´t look like as on the photo.
It's a horrible image with disfigured bodys, hard-heartet producing and at least I found no indication in the discribtion, that the power supply will work via USB-C.
No recommendation - never ever.
Shingirl.de 回复2024-01-30
Dear Customers,
I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.
The whole thing comes as handicraft stuff. The LED light length does not fit the metal frame and even the supports for this have to be attached yourself. No holes are provided for the spacers to mount the structure. I would not recommend this for the price.
Shingirl.de 回复2024-01-23
Dear Customers,
I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.
bad quality, pictures not visible, material very cheep, makes more cry than fun
Shingirl.de 回复2024-01-18
Dear Customers,
I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.