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Events & Entertainment

Shingirl.de

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34 reviews

2.534 reviews
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About Shingirl.de

Data updated
Website
shingirl.de
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
90% (19/21)
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About this business

Wir haben ein Team von professionellen Designern, die Ihnen stilvolle und prächtige Geschenke anbieten. Sie können Ihren Namen und Ihre Fotos verwenden, um an besonderen Tagen einzigartige und praktische Erinnerungen zu schaffen. Wir helfen Ihnen, diese Momente festzuhalten und sie nah an Ihren Augen zu halten. Herz. Die Abläufe im Werk sind gut organisiert, um effiziente Dienstleistungen zu erbringen: Vom technischen Team bis zu den Versandagenten, die die Sendungen an der Kasse abwickeln, bieten wir eine schnelle, professionelle und pünktliche Lieferung, da diese Aspekte für die Zufriedenheit aller Kunden oberste Priorität haben.

Written by the business, not verified by us.

Is Shingirl.de legit?

Shingirl.de (shingirl.de) has a 2.5 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

No helpful support after printing incomplete picture

My Picture was without letters and numbers. The bought present don't make sense without it. The custom support wasn't helpful! Article description didn't show what happens to pictures with letters and numbers. An information about the fact, that all letters and numbers will be deleted from pictures before buying would be important!!! I will not recommend this store and definitely not buy again if the customer support is not supporting.

Reply from Shingirl.de2024-08-29

Dear customers, I apologize for the inconvenience. We provide comprehensive after-sales service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you solve them in time.

Very fast reply and delivery

Very fast reply and delivery. And sufficient process of designing the product.

Reply from Shingirl.de2024-08-26

We sincerely thank you for your feedback and thank you for liking our products. We will collect all valuable suggestions and ideas and strengthen our service attitude to satisfy customers and have a pleasant shopping experience with you in the future

Color of picture and real product…

Color of picture and real product differences massively!

Reply from Shingirl.de2024-07-29

Dear customers, I apologize for the inconvenience. We provide comprehensive after-sales service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you solve them in time.

Box was damaged and the Name written on…

Box was damaged and the Name written on the Box was Not Strait..

Reply from Shingirl.de2024-05-06

Dear Customers, I apologize for the inconvenience. We offer comprehensive customer service for our products. I personally apologize for any problems caused by the product you received not meeting your requirements. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

Great product

Great product, thanks.

Reply from Shingirl.de2024-05-02

We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to satisfy customers and have a pleasant shopping experience with you in the future

Fast delivery and good quality of…

Fast delivery and good quality of personalized lamp

Reply from Shingirl.de2024-04-05

We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future

Product super, but time…

Shingirl told on their Website that it would take about 3-5 days to build the piece. In my case it took 2 weeks before they finished it. In the end the Metal works are very good and I had luck, that I had ordered the gift that early. 1 day before the Birthday it arrived.

Reply from Shingirl.de2024-03-25

We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future

Unfortunately

Unfortunately, my order was recorded incorrectly. I didn't want the red light but the picture misled me. When I contacted support, I received an answer in Chinese, which unfortunately didn't help me any further

Reply from Shingirl.de2024-03-22

Dear customers, I apologize for the inconvenience. We have a question about your product. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

The product was really impressively…

The product was really impressively good. I bought wooden boxes with a picture printed on them. The entire box was handmade and was of good quality. Even the picture had the right colors and was detailed. The delivery time was quick and I have no complaints. Go on like that!

Reply from Shingirl.de2024-03-21

We sincerely thank you for your feedback, thank you for liking our products. We will collect all valuable suggestions and suggestions and strengthen our service attitude to make customers satisfied and have a comfortable shopping experience. We are very happy and look forward to continuing to work with you in the future

I ordered a custom lamp with a photo of…

I ordered a custom lamp with a photo of me and my boyfriend as a gift, received a defective product, in my photo there was a black spot on my face and several others in the same photo. I contacted the company with a complaint, but the company did not want to issue a refund and said that the damaged photo does not affect the use of the product. I really don’t know how you can use a product where photo was the main reason for ordering and it was damaged . So now I’m trying to get my money back through PayPal

Reply from Shingirl.de2024-03-14

Dear Customers, I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

NEVER AGAIN

Package didn‘t arrive on time, even when payed 21,99€ for express delivery. They didn‘t answer on my first 3 Mails and now i contacted PayPal. Postscript: i already contacted you!! The first few mails weren‘t even being answered. Then you told me that you won‘t refund any money because it‘s not your problem. „Sorry, the arrangement is for expedited express delivery and no refunds are available.“

Reply from Shingirl.de2024-02-29

Dear customers, I apologize for the inconvenience. We understand that this product did not arrive. I personally apologize for any problems this may have caused you. If you have any questions, please email your order number to: [email protected]. We will help you deal with it in time.

The biggest … where I ever ordered

The biggest … where I ever ordered! Get away from it!!!

Reply from Shingirl.de2024-02-19

Dear Customers, I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

Quality was not so good

Quality was not so good, unfortunately there were scratches from inside ,not outside. It Was a Present for someone :(

Reply from Shingirl.de2024-02-19

Dear Customers, I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

We have ordered a memorial

We have ordered a memorial post for our dead dog. It only arrived after 14 days and then it was broken. Now we are discussing it via Paypal despite having proof pictures! and it always just says "contact us by email", which we have already done (there is proof here too!). They do not respond to our demands, the only thing that comes back is "write us an email". You have pictures of your damaged item, finally give us our money back!!! NOT RECOMMENDED!

Reply from Shingirl.de2024-02-19

Dear Customers, I am very sorry for the inconvenience I have caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please send an email to: [email protected]. We will help you deal with it in time.

very disappointing

It was very disappointing to see, that my children at the result didn´t look like as on the photo. It's a horrible image with disfigured bodys, hard-heartet producing and at least I found no indication in the discribtion, that the power supply will work via USB-C. No recommendation - never ever.

Reply from Shingirl.de2024-01-30

Dear Customers, I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.

The whole thing comes as handicraft…

The whole thing comes as handicraft stuff. The LED light length does not fit the metal frame and even the supports for this have to be attached yourself. No holes are provided for the spacers to mount the structure. I would not recommend this for the price.

Reply from Shingirl.de2024-01-23

Dear Customers, I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.

bad quality

bad quality, pictures not visible, material very cheep, makes more cry than fun

Reply from Shingirl.de2024-01-18

Dear Customers, I am very sorry for the inconvenience I caused you. We understand that this product did not meet your expectations. I personally apologize for any problems this may have caused you. If you have any questions, please email: [email protected]. We will help you deal with it in time.

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