ShopAppliances.com is a premier online destination for major home appliances, offering a curated selection from today’s most trusted brands—all at competitive prices with nationwide delivery. Built for homeowners, builders, designers, and property managers alike, ShopAppliances.com combines deep product expertise with a seamless shopping experience to make buying appliances simple, transparent, and reliable.From refrigerators, ranges, and dishwashers to washers, dryers, and specialty appliances, every product page is designed to help customers choose with confidence—featuring clear specs, real-world guidance, and expert support when it matters most. Customers benefit from flexible delivery options, professional installation services, extended warranty solutions, and exclusive savings through ShopAppliances memberships and trade programs.What truly sets ShopAppliances.com apart is its customer-first approach: knowledgeable appliance specialists, fast response times, and a commitment to long-term value—not just a one-time sale. Whether you’re upgrading a single appliance or outfitting an entire home, ShopAppliances.com delivers the right products, the right service, and the peace of mind that comes with buying from experts.
以上内容由商家自行提供，未经平台核实。Shop Appliances（shopappliances.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑良好。78% 的评价为 4 星及以上，19% 为 1 星；商家尚未回复差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-06。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable sales staff for their outstanding helpfulness, patience, and exceptional guidance throughout the entire purchasing experience. Many consumers are also very pleased with the prompt delivery times and the professional, courteous teams who handle home appliance installation with great care. However, some customers also noted frustrating issues regarding damaged items, unexpected delivery delays, or unhelpful support agents during their follow-up communications. A few reviewers specifically experienced communication gaps, missing appliance parts, or major difficulties getting proper assistance when trying to resolve sudden installation problems.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。At first I was a bit skeptical because I hadn't heard of the company, but when I needed some assistance I talked to Nick R. and I was really impressed with his professionalism, responsiveness, follow-through and product knowledge. He was helpful and honest.
Ralph Kraiem (Director of Sales) was incredibly helpful and knowledgeable when we ran into an issue of availability of a product. We spent time on the phone, emailed back and forth quite a bit; he was incredibly responsive and was able to figure out a resolution to our issue. Highly recommend.
My recent experience regarding the acquisition of a purchased item was exceptionally unsatisfactory. The process spanned 21 days, during which communication regarding the delay was consistently challenging. While the item was eventually delivered, I would advise prospective customers seeking appliances to consider alternative vendors.
Honestly, never expected shopping online for appliances would’ve been the easiest way to shop for appliances. My customer service experience has been great as well and they’re all such helpful and resourceful group of people also very caring! They actually reach out to you and make sure everything has been sorted out or delivered properly. I actually just added a warranty for my new fridge with the exceptional and kind help from Jason Terzi, who has given me a great deal also a peace of mind for the future of my appliances. Thank you guys and wish you all the best!
I have had nothing but trouble with most of the agents I have spoken with. When I ordered a washer and dryer I realized they were gas, not electric so I tried to cancel the order but they are closed on weekends. So first thing Monday morning I called to cancel the order. I was told it was canceled. I ordered an electric washer from them on the 29th of June and at that time I was told the other order was not canceled so I went through the process again. I spoke with Sery that time and she was very helpful and assured me that the order was canceled and the only thing I was buying was a washer. I kept looking at my charges and nothing changed. I kept calling and got a different response every time. One agent said I would have to pay restocking fee. I asked him why because I canceled the order asap. He could not explain it he just sat silent on the phone. It is July 15 and they just texted me to say my washer would be delivered tomorrow. Now it’s been more than two weeks since I ordered the washer and they still have not fixed the charges for the order that was canceled. I will never do business with them again. I wish I had read the reviews first. Please stay away from this company.
Natasha was knowledgeable and very helpful in assisting me in purchasing a new refrigerator for my elderly father.
Delivery and installation went very well. Constant email notification helped during the delivery time. Overall satisfied.
We are very happy with the new LG washer and dryer! Shop Appliances was great to confirm our order, stay in touch via email regarding the order and delivery process. The delivery men were friendly, knowledgeable, and did a great job with installation!
Deliverymen, Elder and Daniel, were super efficient, nice, and did an excellent job removing old and installing new refrigerator. Will definitely buy from Shop Appliances again!
I received excellent customer service from both the delivery drivers and Feriel are Shop Apliances Customer Service. Feriel was diligent in getting me compensated for damage to my item. Thanks to the delivery people and Feriel I will do business with Shop Apliances again and recommend them to others despite the three month wait for my product.
Delivery service is top notch and very efficient. The ordering process was easy and efficient and the price was extraordinary compared to Lowe's and Home Depot. The customer service was iffy due to not being able to talk directly to a route manager and them not relaying my messages to the appropriate people. After 3 weeks of trying to get the fridge delivered, they finally told me that they only deliver on Fridays, which wasn't stated to me prior. We ended up working together and getting it figured out but the customer service definitely could've been better with trying to find a better solution for delivery dates and times.
Great experience. Great price. Great service.
Working with Nick was fantastic, we got a kitchen package but needed to find the perfect size for our cutouts he found them and answered every single question even ones other appliance stores had no idea about
Nick R. was super helpful in getting me the beverage center I was looking for!
This is the worst appliance purchase experience I have ever had. I ordered several appliances from ShopAppliances.com. They took my order and my money without any verification that the appliances were available or when they would be delivered. After a few months, I was notified by their contracted delivery company that the range would be delivered less than 24 hours before the delivery. When that didn't work for me it was delayed a week. It then arrived damaged and had to be taken back. I was under the impression they would ship me another one, but instead they canceled the order with no notice. I was able to order a replacement from Lowe's, which went off without a hitch and arrived within 2 weeks with plenty of notice. I tried to cancel the rest of my order, but was assured the appliances had shipped from the manufacturer and would be delivered soon, and was offered a discount to keep the order. Several weeks went by before the order was actually received by the delivery company. I was alerted this Monday that it had been received at the distribution center and called to try to find out when it would be delivered. I was told "Thursday or Friday" so I planned to work from home those days. Thursday arrived with no notification of delivery date or time. It is 3pm on Thursday and I have tried to get confirmation all day with no progress. They said they work weekends, but I have weekend plans and don't want to cancel them because this delivery company can't produce a delivery schedule more than 12 hours out. Do not order from ShopAppliances.com until they stop using AM Home Delivery, and beware they will take your money without any clear indication of when an appliance might be delivered.
Worst online shopping experience I've ever had. Salesman said no problem the truck can leave the appliances in the apartment if you are not there in time but they'll call you 1/2 hr. ahead of time. They called when they got there, not 1/2 hr. ahead - so they made me pay $125 to redeliver - I got them down to $62.50 even though it was not my fault. Then they tried to redeliver and again called when they got there - missed delivery. Next time they called an hour ahead as I originally asked and they took 1.5 hours to get there, but at least they got there. I tried them - I will never shop there again and will use our local guys that will take a lock code, go into a unit, take pictures and leave if I can't get there in time.
the worst company on the planet. dont be tempted by their price. they will find a way to screw you.
I purchased a brand new Frigidaire refrigerator from shop appliances. The process and delivery was easy enough. The refrigerator was installed. It was a garage refrigerator. The model is specific for garages. We loaded it up with meat and food at as it is our storage refrigerator. One week later we find neither the freezer nor the refrigerator compartment works. As you can imagine in today’s economic environment we lost over $600 worth of meat in the freezer. I contacted Shop appliance and they told me to contact Frigidare. There’s no recourse through this company for a brand new refrigerator that does not work. Frigidaire has also said they will not cover the loss of food and will attempt to repair this refrigerator. Once again I spent 1000 some odd dollars on this refrigerator brand new and it does not work. The level of my disappointment and frustration cannot be expressed.
Doing great so far. Was able to grab a fantastic sale and have delivery delayed till I take ownership of my new house. My salesman ( Nick ) was very helpful and accommodating during our conversation
AJ Madison
AM Home Delivery & Trucking Co
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RealGood Essentials共 101 条符合条件的评价
