SmartBuyGlasses

Sourcing and delivery

The sourcing and delivery process is taking slightly longer than anticipated.

item came as what was described.

super simple just get my eyes check by your local optometrist and get them to issue a prescription stating of your eyes degree and validation of the prescription. And good to process to upload on the website

The right frame at the right price

The sunglasses is high quality and they…

The sunglasses is high quality and they provided best services. Thanks.

Item is as good as advertised

Item purchased well exceeded my initial…

Item purchased well exceeded my initial expectation. With this purchase of reasonable price, will buy other products from your shop if there's requirement. Thank you.

Very good response from you guys even…

Very good response from you guys even though its an online transaction. Its my 2nd purchase from u guys highly recommended.

Ng Swee Hua新加坡 · 写过 2 条评价 · 已认证 · 体验于 2025-03-25 · 发表于 2025-03-26

Great experience in my new purchase

Great follow up by the staff after making order and dlevery process was updated till I received my new pair of glasses.

Good quality and easy to purchase

Speedy delivery to Asia and good…

Speedy delivery to Asia and good tracking updates

Satisfied customer

First time ordering glasses online. Great service and found style that was discontinued and couldn’t in store.

The product arrived in good condition

They arrived quickly and in excellent…

They arrived quickly and in excellent condition. Love the glasses! Everyone has been complimenting them!

Quality of specs and clarity of lens

Quality of specs and clarity of lens. There was some time waiting for specs to arrive so no updates then. After that the updates were timely.

Good

Nice and good

Michael Riehm美国 · 写过 2 条评价 · 已认证 · 体验于 2025-01-21 · 发表于 2025-01-21

Great product.

Great service

Great service! I managed to get the out-of-production frame via SmartBuyGlasses! Really appreciate it!

I got them wrong

So i wrote a negative review of this company ( me delivery was late) i finally received my order a few days after posting the review and to my annoyance my prescription was wrong. I do love a moan and was prepared to write another scathing review. But to my embarrassment, I had put the wrong prescription details down. I put a + instead of a - on my prescription details. At this point, I thought I was screwed. I would have to pay for a new pair of lenses and to be fair was prepared to, as it was my fault. But to my utter surprise when I reached out to the company, they informed me of their 28 day guaranteed return policy. Asked me to send a hard copy of my prescription and said they were more than happily sorted it out. Just 15 days later, I am writing this wearing my new shiny glasses. I think a good indication of the quality of a company is how they rectify faults. Even more so when the fault isn’t theirs and in this respect I have definitely got a five star service from them. I will be using them again and I will recommend to anyone who buys glasses online to use them. Okay, they’re obviously a busy company and some stuff arrives a bit late. But the very fact of how they rectified my mistake at their cost and not mine goes to show their commitment to customer service thanks guys. I will be using you again.

Website is easy to navigate

Website is easy to navigate. Great selection of frames.

Keep up with Good Bargain and Quick…

Keep up with Good Bargain and Quick Delivery with Quality Product. Thanks again