Not good
Terrible, it kept not sticking to the build plate it never gave successful print and kept banging into walls.
Find high quality 3D Printers, its parts accessories and filaments at Sovol. We offers the affordable price, free shipping and top rated customer service.
Sovol 3d(sovol3d.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 90 条用户评价,属于商业服务分类,口碑一般。评价两极分化:59% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 91% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。
Most reviewers were somewhat happy with their experience overall. Customers deeply appreciate the high quality of the 3D printers, noting impressive speeds, large build plates, and reliable performance during continuous operation. Many consumers find the devices remarkably easy to use, open source friendly, and a great value for the money. Some reviewers were not happy with customer support, mentioning unhelpful responses and a lack of transparency when resolving problems. However, a few other people also felt that certain components failed over time or experienced frustrating printing failures. Some people mentioned difficulties obtaining necessary replacement components or receiving incorrect items during their purchases.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Terrible, it kept not sticking to the build plate it never gave successful print and kept banging into walls.
I backed a Sovol printer on Kickstarter. My health then changed, and I can no longer use it. I emailed Sovol and asked to cancel and be refunded. They refused and offered no alternative. I know Kickstarter refunds are not guaranteed after a campaign ends. I am rating how they handled a clear request for a product I can no longer use. I would not back or buy from them again. Buyer beware another very well known 3d printer company were able to help and showed compassion in complete contrast to how poorly and un-compassionate Sovol customer service team have been. As for their overall communication skills I would give 1 out of 10 they’ve been almost mute in terms of communications via Kickstarter…
Honestly I was scrolling through some reviews and what I was seeing was not the service I received at all and people deserve the truth, and maybe its the way I do it. When something fails on my SV06 ACE, which doesnt happen much, I come at it from a technical stand point to find failure point and I send them a video or picture with said information. Its always been an instant we'll send that right out and its been fantastic. Their customer service is unrivaled. My sovol and my Qidi Q2 hit failure points on the same day. I had my Sovol part in hand while I was still fighting Qidi to send me a part, and the comparison I gave them had Qidi ship that part out next day. My only issue with my Sovol is lack of customizational parts and it seems like my model kind of got forgotten about in the community. I would not suggest their hardened nozzles as I've only had issues with them, but their customer service is spot on.
Its in a different league! Many companies have moved to having a streamlined and impersonal experience with there printers being closed off and their support being lacklustre. I have had 2 sovol printers and whenever i needed support ether due to a mistake made by myself in modifying or getting access to resources Sovol has been keen to help. It is worth buying sovol if you want this to be your hobby choose them as they will help you with everything you need (fyi if you break a individual part and need it replaced they will sell and ship that specific part to you for a decent price). They are the only brand i would recommend for a hobbyist or someone who wants a machine which they will always own.
I can only say good about them. They have fair price, if promptly contacted with issues they never had me lose time on performing normal troubleshooting if i already informed them about my test steps. Today, for the second time in a year, they responded in less than 12 hours with an already shipped replacement part. Chapeau <3 (SV08 purchased on their website with official enclosure on August 2025)
Sovol printers have always been a pleasure to work with. My first was a Sovol SV06, which was leagues better to work with than my old anet printer. I currently have a Sovol Zero, and it has been giving me excellent prints at VERY fast speeds. Sovol customer service has always been great, and they cultivate a great community.
Thanks for your support. We will continue to work hard
I've had a great results over the years of working with the various 3d printers(Sv05, Sv07, Sv08's), filaments and filament dryers. Most issues I've had were user errors. I can't complain about their products because I've really never had issues. I will continue to use them.
Thanks so much !
Love their products! They may have a issue here or there but so do all 3d printers lol, the customer service was easy, quick, and not a headache like others. Definitely will continue to support the company
We love our custom ~
I bought my sovol sv06 ace second hand, however everything worked perfectly!this was the first printer I've owned that worked with klipper and my god the speed difference to marlin is phenomenal! My only criticism would be that the bed is rather warped, however the bed mesh takes care of the that,so all in all id recommend getting a sovol printer, they are good value for the money.
We will continue to work hard
wont provide support for Sovol SV06 Plus because i bought it from their Amazon store. not to mention this printer is complete garbage it fails almost every print no matter the settings. and they dont sell parts for it either which you will need because the fans stop working after a month, you must go to a 3rd party seller for any replacement parts. This printer has also wiped its own operating system from its memory. Please do not buy these printers.
We apologize for the negative experience; we will continue to work hard.
Friendly company and fantastic community on Facebook! The selection of printers are amazing and good on prices too!
Thanks so much !
Even though I had some initial difficulties, Sovol is overall a pretty good company. I have been using the Sovol sv 07 since September 2024. Its printing speed is very impressive, and the results are always looking great. I had some initial issues and some problems over time, but I could get them all fixed thanks to the friendly, cooperative, competent, and fast-answering support team. 2 months ago, I bought a refurbished Sovol sv 01 Pro for just 80€, which is a really good price. I was pleasantly surprised to receive my package via DHL Express for free. I don’t think I’ve ever had such an experience before. The build plate was damaged, even though the page said: "it may have minor scratches but it is fully functional." But the scratches on the platform board made the printer not fully functional. I had to buy a new platform board for 9.67€, which I think is just about acceptable. I looked on the refurbished printers page a few days ago and saw that they now sell warranties or so. I can only recommend Sovol for beginners, since the printers are easy to use, as well as for experts and experienced people, because they allow a lot of freedom. As already mentioned, I think Sovol 3d printers have one of the best price-performance ratios.
Thanks so much !
I will say my initial setup with my sv08 was a little touch and go, but after I got it dialed in it works flawless. knocking out decent size prints with its 360x360x360 build volume and can compete with the best. currently running with a box turtle setup for multi color
Thanks for your support !
they are amazing , good printer and Quick respond for anything
Thanks for your support !
I love all my. SV06 ACE and the SovolSV08 MAX. They both are beginner friendly. Coming from a ender 3 the SV06 was my first, it was easy to use. My first print was a hueforge, came out so good looking . The SV8 is not only large build plate, make multiple part easy.. I run both the SV06 and the SV08 MAX 24/7. The only real issue I had was from my self... Support is awesome,, never had issues wit them not responding and part can quick
Thank you, my dear customer
Thank you, my dear customer
I got a few printers from Sovol. They are the solid printers. SV06, SV06 Plus and SV07 are not the latest models but they are still going strong. Sovol SV08 and SV08 Max is in my shopping radar.
Thanks for your support !
Took forever for it to arrive after ordering. Wrote a review to express my experience and got a reply saying “they would do better” more than a year after I wrote that review. Don't waste your time with this company!
Sorry for your experience. We will continue to work hard
I have an SV08, that I got second hand, I have ordered parts from Sovol and they have turned up within a week of ordering. I have also had to buy a replacment wiring loom as I damaged mine. As this was not in the spares list I contacted customer service, expecting a wait. I was surprised to have a reply within an hour, withe part number and instructions of how to purchase it. It arrived about a week and a half later. Top marks to there team who seem to know there stuff. I have sice bought an enclosure and eddy kits for my printer, both turned up within a week.
Thanks you our friend !
I purchased the original SV08 from this company. I had to wait for weeks with no communication. I was repeated told it would ship the next week. I FINALLY got the printer and set it up. I am no novice. I have other printers and have been printing for years. The printer requires constant tweaks. If you change filaments that require a different bed temperature you will DEFINITELY need to re-calibrate the z-height at the new temp. I had plenty of failed prints because the z-height wasn't consistent. Ran every test and calibration I could. I would get some good prints to then have 3 or 4 fail because the head was too close or not close enough to the table. Every time I order parts, it is crap shoot if you will get them in a timely manner. I needed to replace the whole head this time and ordered it and an upgrade kit on 11/30. I contacted them on 12/12 to find out where it is at as I have had no communication. This was on a Friday. They said it would ship on Monday for sure. I told them I have orders that needed to be filled and if it was shipping Monday I would just keep it with them. It is THURSDAY and I just got an e-mail saying it was shipping. When I checked the shipping it was only a pre-shipping label was created. I am done with this company. I will install the new head when it gets here and put it on E-bay for sale. I will just buy another BambuLabs H2S. They just WORK. I don't have to fiddle or tweak. Just flawless prints almost every time. And when they fail, it is usually my fault. Again. Don't waste your money. Buy a real printer from Bambu Labs. I am updating the review I left back when. They finally made an upgrade for the SV08 that adds the Eddy probe to the SV08. It was involved to fix but doable. Instructions were fairly well written with enough pictures/videos to get it done without much issue. The documentation for using it/replacing the workflow was sparse. I found a youtuber (Gergo3D) with a full explanation on how to configure it and since then, my z-height issues are virtually gone. My issue with support still remains however. Case in point- it took 3 full months to get a response to this review. You have gotten better with parts delivery. The last 3 or 4 parts I have ordered arrived in a timely manner. So I will give credit where it is due.
Thank you for sharing your experience so candidly. I want to start by sincerely apologizing—not just for the shipping delays and inconsistent communication, but for the frustration, lost time, and broken trust that came with them. What you've described is not the experience any customer should have, and it's especially disappointing to hear from someone with your level of experience and patience. We clearly failed you in multiple ways: Shipping delays and poor communication – Waiting weeks with unclear updates is unacceptable, and the repeated “next week” promises with no follow‑through are not how we want to operate. Z‑offset inconsistency – When a printer requires recalibration just for a filament change, it's a sign that the user experience hasn't been refined enough. You shouldn't have to fight the machine for basic reliability. Parts fulfillment – Ordering a replacement head on 11/30 and not having it ship until weeks later, with no proactive updates, is not the level of support we expect to provide. You're also absolutely right to compare this to your experience with Bambu. When a printer “just works,” it frees you up to focus on what matters—your projects, your customers, your creativity. That's exactly the standard we aspire to, and we missed it here.
共 90 条符合条件的评价