Had issue with helicopter
Had issue with helicopter. Mona sent a video to correct issue! Heli flies great once again! Quick response and great customer service. Thank you again for your help!
关于 Stirlingkit
数据更新- 网站
- stirlingkit.com
- 分类
- 建筑与制造
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 151 条评价
- 差评回复率
- 88%（45/51 条）
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商家自述
Welcome to Stirlingkit.com! We offer stirling engines, internal combustion engines, RC engines, steam engines, tesla coil, engine model kits, and RC cars for modelers, collectors, teachers or simply those who are looking for a gift. Please don't hesitate to visit our website to start your journey into your micro engine model. We have worked with almost 100 Youtubers to review our products, and give them a chance to create it in their own style and give their honest opinion – it will make the review genuine, authentic, and reliable. Some of Our engine unboxing videos have over 1 million video views. Some YouTubers even review our engines in an unusual way, like build People are inspired by the fantastic work from the YouTubers' videos and begin their own engine projects .Enjoy your fun when the engine is running.
以上内容由商家自行提供，未经平台核实。Stirlingkit靠谱吗？
Stirlingkit（stirlingkit.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 300 条用户评价，属于建筑与制造分类，口碑良好。80% 的评价为 4 星及以上，15% 为 1 星；商家回复了 88% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the mechanical models and miniature engines, noting that items consistently arrive in good condition and function correctly. Consumers also value the incredibly helpful support team, appreciating their continuous dedication and remarkably fast response times when handling various technical inquiries. However, some people mentioned experiencing significant difficulties with customer service, describing unhelpful interactions, prolonged delays, or slow communication during product troubleshooting. A few reviewers additionally noted receiving shipping packages containing items with missing accessories or broken internal parts that required subsequent replacements.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Excellent Customer Service and High Quality Products
I bought the turbofan engine kit - superb quality product and Mona in customer services was excellent, replying promptly and sorting out any queries. Will definitely buy from Sterlingkit again.
Awesome to do business with
Awesome to do business with! Fast shipping and top notch product! Special thanks to Mona! I am definitely going to be a returning customer! Thank you once again Stirlingkit!
I made a purchase from sterlingkit.com …
I made a purchase from sterlingkit.com paid for express delivery did not turn up and the tracking which said on route suddenly changed to delivered 3 days ago so I tried to contact sterling kit and no reply so i continued to send emails to which no reply so I am left with on product no one to contact because they don't get back to you and out of pocket DO NOT BUY FROM THIS SITE NOTHING WILL TURN UP AND THERE WILL BE ON ONE TO TALK TO ITS A SCAM
Stirlingkit 回复2025-01-16
I'm very sorry. Could you tell me your order number? I'll check it for you.
Product arrived as described and great…
Product arrived as described and great communication when needed. Recommended!
Enjomor 72cc V12 ignition upgrade.
I contacted Mona to see how I could get a pair of Cison 44cc V8 ignition modules to use on an Enjomor 72cc V12 engine and she helped make that happen. I had to do some modifications to the distributors to accept the hall sensors from a Cison L4-175, rearrange the wiring on the sensors to match the ones on the ignition modules, and the V12 runs great. To Mona and the team at Stirlingkit.com, Thank you. You are awesome. Have a great day and be safe.
Hi i spoke with Mona by email
Today 1/17/2025. I want to start of by apologizing on my behalf. I have been scam many times and I thought this stirlingkit company was one of them as my package never arrived. They did communicate with me and as much as frustrated and called them on it for thinking I was scammed by them they never mistreated me and calmy allways replied to me on my situation. They offer a new package or refund and I picked my refund of 710 dollars. Well today i recieved my complete 710 dollars and for who ever reads this well its not a scam and I will try again. I'm happy I got my son life savings money back and I again I apologize but I assure this place is legit.
Stirlingkit 回复2024-12-28
We are very sorry. Your order is indeed being delivered. Logistics order number: YT2435421404002814 UUS4CL0469757114795 Delivery in progress, you can pay attention to the recent package delivery, delivery company: US-UNI Contact number: Pacific time zone and mountain time zone, please use: 1-424-284-2432; Central and Eastern time zones, please use: 1-315-533-4690 Email contact: [email protected] Service hours: Eastern Standard Time 10:00-21:00 Query website: https://www.uniuni.com/ update ：Please rest assured that we are checking. Even if your package is lost, we will resend it to you. update 2025/1/11 Sorry for the late response. We will refund you immediately.
purchase never arrived
i ordered product on 12/10/24 and got delivery date of 12/17 never arrived never got a new delivery date .sent email to customer service several times and no response.each time would get notice delivery still calling delivery on 12/17 .Nothing to order date order #41141 I got a shipping notice but it still indicates a 12/17 delivery date.It arrived today thankyou 12/27
Stirlingkit 回复2024-12-24
so sorry. Due to a large number of orders. Failed to reply in a timely manner. Can you tell me your order number? I will check for you update 12.26 We have found your order. It is being shipped. There has been no update for a long time. We will report it to the relevant department.
At first there was a big delay due to…
At first there was a big delay due to some shipping issue. I had trouble getting information about the progress of the package, but then Martin from customer service was of great help and it only took about a week to fix the issue! Thank you very much!!
I placed the order without a problem
I placed the order without a problem , site very user friendly, but the problem was stock had run out , but the person I dealt with is very solution oriented and soon found a replacement, delivery to Australia so prompt and delivered before the stated time , I look forward to dealing with this company again
I ordered a R18 Gas-powered Red 3-wheel…
I ordered a R18 Gas-powered Red 3-wheel Motor on oct 11 and paid $30. extra for faster shipping, and did not receive a tracking number. When I asked them why they said they did not have and need to buy more. I asked for a refund and now they totally ignore my emails to them asking for my refund. What kind of business are these people running when they take your money and then ignore you.... .........................UPDATE..................................... After many emails back and forth speaking with a person named Martin, he said they would refund my money. That was bout 9 hours ago and I still do not have it. I am just writing this because I feel it is important to let everyone know what is going on because they did reply to me , but I am still nowhere with this........ ....................UPDATE.10/18.................................. They did refund my money to me today, so I guess they must care and I have nothing bad to say about them....................
Stirlingkit 回复2024-10-18
We are very sorry for the inconvenience. We will fix this issue
Worst experience over a missing part I…
Worst experience over a missing part I have ever had. Was sent the wrong replacement part that was packaged wrong. Mona insisted they could do no wrong and suggested I did not know what was left from right. Unbelievable arrogance. Never again.
Stirlingkit 回复2024-09-29
We are very sorry, we will resend it to you. We are very sorry for the inconvenience.
Customer service was excellent
Customer service was excellent. Responded quickly and replaced parts I needed without hassle. Mona on the Stirlingkit team was a pleasure to deal with and found exactly what I needed. This is what customer service should be. Well done!
Son-in-law's Christmas present.
I ordered this hit and miss motor after seeing it on a YouTube video. It will be a Christmas present for my son-in-law. It will be a nice addition to his collection of hit and miss motors. The transaction was smooth and it arrived early. I can't wait for him to open it! I will definitely order from you again in the future!
😵Well it wasnt so great i had bought a…
Well it wasnt so great i had bought a hm01 rtr and waited 4 weeks and it didnt ship right away not in stock so i waited was told it would be 2 more weeks for a rtr unit but the kit would ship right away so a opted for a kit it came and i started to assemble it till i found that the cam gear didnt have a section of gear teeth not cut contacted stirlingkit and was told that i would have to wait to receive a new gear because new parts arent in stock and they had to order a gear from the manufacturer and I waited and waited.3 weeks with no reply about shippment of new gear The only way I could get a new gear was threatening them with ( hey i payed with paypal and i dont have what i payed for and pp with refund me and leave stirling kit hanging for there funds) i said to them take a gear from a kit you have in stock why should i have to be put out and wait for something i payed good money for after threating of no payment through PayPal and pp has your back they did step up and sent a crankshaft with the gear in place and the engine is a fine Example of a hit and miss engine and in about i one day i got a email your parts have been sent i will really have to think about buying a expensive Engine from someone that doesn’t keep parts in stock !!!!
Stirlingkit 回复2024-09-09
We are very sorry. It will take some time to resend the parts.
Great purchase experience with Sterlingkit
I highly recommend purchasing from Sterling kit. My order arrived ahead of the estimated delivery date (Retrol/Musa HM-01, full kit). The shipping updates were a little scary. Initially, I was provided a link to Shopify?(I think it was) which was all in Chinese... Updates were strange. I was able to dig and find a USPS tracking number. It was a few days until it was in USPS possession and I could comfortably track delivery (not a huge fan of USPS). However, in less than a week I received my engine and all accessories (Northeast U.S.) in great condition!
Did not work and they do not take…
Did not work and they do not take returns. I only had it one day and they said it was used. They only return unopened items. Not defective ones. Mine leaked and would not work.
Stirlingkit 回复2024-09-09
Water leaks. We can help you solve them.
Great service and fast delivery
Great service and fast delivery, always an easy experience to buy from this store, Mona always goes the extra mile to fulfill my orders and assist me with any issues or questions, 10/10 to Stirlingkit
Do not purchase anything from this…
Do not purchase anything from this company. I purchased a model engine and received a poorly printed set of plastic parts that were warped and coated in cheap pealing paint. When I reached out to their “customer support” with pictures and video of the parts I was told to return it. I spent almost $30 to return the engine. I then spent almost 3 weeks going back and forth with them, being told they couldn’t give me a refund because they couldn’t resell the product. They legitimately have every intention of selling something that they know is defective. STAY AWAY AT ALL COSTS! If you’re thinking of buying something from these people reach out to me first. Don’t throw your money away!
Stirlingkit 回复2024-09-03
Any questions? We've already refunded you
The product was great and easy to…
The product was great and easy to assemble.
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