I bought the V8 engine
I bought the V8 engine. The quality is not perfect, but ok. Building instructions sucks. The support from the company is ok, but there is room for improvement.
关于 Stirlingkit
数据更新- 网站
- stirlingkit.com
- 分类
- 建筑与制造
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 151 条评价
- 差评回复率
- 88%（45/51 条）
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商家自述
Welcome to Stirlingkit.com! We offer stirling engines, internal combustion engines, RC engines, steam engines, tesla coil, engine model kits, and RC cars for modelers, collectors, teachers or simply those who are looking for a gift. Please don't hesitate to visit our website to start your journey into your micro engine model. We have worked with almost 100 Youtubers to review our products, and give them a chance to create it in their own style and give their honest opinion – it will make the review genuine, authentic, and reliable. Some of Our engine unboxing videos have over 1 million video views. Some YouTubers even review our engines in an unusual way, like build People are inspired by the fantastic work from the YouTubers' videos and begin their own engine projects .Enjoy your fun when the engine is running.
以上内容由商家自行提供，未经平台核实。Stirlingkit靠谱吗？
Stirlingkit（stirlingkit.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 300 条用户评价，属于建筑与制造分类，口碑良好。80% 的评价为 4 星及以上，15% 为 1 星；商家回复了 88% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the mechanical models and miniature engines, noting that items consistently arrive in good condition and function correctly. Consumers also value the incredibly helpful support team, appreciating their continuous dedication and remarkably fast response times when handling various technical inquiries. However, some people mentioned experiencing significant difficulties with customer service, describing unhelpful interactions, prolonged delays, or slow communication during product troubleshooting. A few reviewers additionally noted receiving shipping packages containing items with missing accessories or broken internal parts that required subsequent replacements.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Show your love for engines!
Ordered a couple of these for the car and garage. Shipping took a long time, but they did arrive. Cute little engine that works well.
The Retrol HM-01 Hit & Miss Engine: A Real Jewel
I built the Retrol HM-01 hit & miss engine. The assembly instructions were excellent. I used the PDF version of the assembly manual on my computer while I put it together. The parts were well made. After adjusting the Ignition Trigger electrodes and the mixer [carburetor] it started up and ran the way a real engine does. The only thing that I had to keep checking is that the flywheels loosened on the crankshaft and needed to be retightened several times. Possibly an extra screw is needed for each of the brass bushings [4 instead of 3] to keep it tight. There were no instructions for installing the spark plug boot. I couldn't determine how to attach the spark plug wire to the spark plug when using the boot so I adapted a crimp-type spade connector to attach to the spark plug.
Bought toyan V 8 crank shaft bent how…
Bought toyan V 8 crank shaft bent how do I get replacement???
Very poor service—-still waiting for a…
Very poor service—-still waiting for a spare part under guarentee and a supposed gift!!!
Stirlingkit 回复2025-05-05
We are very sorry for the inconvenience. We did not respond in time. If you need to reissue parts or have any product questions, please contact our customer service. Thank you
Great model engine and more impressive are the steam engine
Great model engine but more impressed with the steam engine
Great products nice people to work with…
Great products nice people to work with !
Third one and still brilliant
Third one. Why would I buy a second let alone a third if I had a problem with them. Great build. Great instructions. Waiting for the third to arrive.
Well made kit
Well made kit. Easy ordering and customer service responds quickly. Would definitely recommend this business.
Cancelled an order cause they did not…
Cancelled an order cause they did not have it. And the ongoing trade problems . Had to file a dispute to get my money back. Stay away! Their web site states 24Hr refund. Their response is a bunch of double talk, Just as the Emails they sent me. Very busy! The order was cancelled over three weeks ago! One E Mail says that I need to close the dispute to get a refund? LOL Funny, They have plenty of time and not too busy to reply to this review but not a credit? LOL
Stirlingkit 回复2025-04-14
We sincerely apologize for the highly disappointing experience you had with us. We deeply regret that we didn't have the item you ordered, which led to this whole ordeal. Our team is committed to resolving issues as swiftly as possible, but the process of handling disputes and refunding money often involves multiple steps and systems, which unfortunately takes some time. We understand this has caused you extra trouble and frustration, and we are truly sorry for that. Please be assured that we are constantly working on improving our inventory management and order - handling processes to prevent such situations from happening again. Your satisfaction is of utmost importance to us, and we hope you will consider giving us another chance in the future. update 2025 4/15 ：We are very sorry. You should know that we need to process a lot of orders every day. So please understand that there will be a delay in refunding the order.
Ordered the retrol hit and miss engine…
Ordered the retrol hit and miss engine kit and accessories...package was shipped within two days of ordering and was received in canada about ten days later. Engine is a beautiful piece of machinery but a problem became evident with a defective part. Mona at Sterling Kit was advised, after 2 days of exchanging some pictures, a replacement part was commited and received about two weeks later...all is well!!
Excellent product and customer service!
Ordered an F11S. Came within 3 days to the US! Also, got an extra battery for free, during their promo. But the best part is the customer service! Mona has been extremely helpful, and has been in communication about tracking, payments, and all other questions I had. A+ company. I definitely will be ordering from them in the future.
Great product
Great product ! Carrier lost it and SterlingKit got right on it and replaced it !
STAY AWAY
Stirlingkit has done it again. Rubbish service supplying false promises. Stay away. I’ve been waiting 10 days for my item which has not even been shipped yet. Martin from Stirling informs me the parts have to be sourced from an outside local supplier. Really????? This is my second negative review for Stirling in one month for two different purchases. I’ve requested my money back and placing a PayPal dispute. Don’t pay with a credit card, if you have an issue and ask for your funds back you’ll never see your money again. I was promised my $60US shipping costs returned to me due to their incompetence 5 weeks ago and I’m still waiting. I’ve learnt now not to shop at Stirlingkit. Goodbye. Update 9/4/25 Stirlingkit have returned my $60US shipping costs, thank you.
Stirlingkit 回复2025-03-19
We sincerely apologize for the inconvenience you have encountered in this shopping experience. Regarding the issue of delayed shipment, it is indeed due to some technical problems on the production side that have delayed the shipment time. After the problem is resolved, we will arrange shipment for you as soon as possible and upgrade the shipping method free of charge as compensation to minimize your waiting time. Please do not open a dispute. Please rest assured that this is very important to us. We are always committed to providing customers with high-quality products and services, your feedback is very valuable to us, and we will continue to work hard to improve our services. If you have any other questions or need further assistance, please feel free to contact us. We look forward to providing you with better service.
long wait no response to emails
they can charge your card in less than a day, and then nothing. Placed order on Feb 24 and nothing heard since. Just tracked order on there web site and not found, Bunch of bull about having million of warehouse in USA, looks like mine in supposed to come from China,
Stirlingkit 回复2025-03-12
We are very sorry for the inconvenience. We have checked your order. First of all, our customer service has replied to you. Please check your email. The Airwolf you purchased is currently out of stock. It is expected to arrive and be shipped to you this week. In addition, we do have a warehouse in the United States. However, not all products are in stock in the US warehouse. We will ship to you as soon as possible. Sorry again for the inconvenience.
SE-02 Steam engine
Pleased with SE-02 Steam engine. Arrived safely and promptly. Concise build instructions and easy to follow. Very well made parts with no issues. Ran perfectly and was impressive. Recommend purchasing.
Very pleased with the new Enjomor D-6…
Very pleased with the new Enjomor D-6 engine I just received. Great service with fast shipping. Great communication with Mona. Thanks Stirlingkit for another great engine. Chris
Hardcase for Apache helicopter destroyed
Update: Stirlingkit said they will replace the hardcase. I will patiently wait to receive it. I will post it here when I receive it. Today is March 13th and I have not received anything from Stirlingkit. The shipper claims i received it 2 days ago but this is a lie as I have cameras all along my property and I have not received any such thing. As I expected I've been scammed. Do not but from Stirlingkit because the scam and then lie to you. I'm just disgusted and done with Stirlingkit. I will gather the paperwork and send it the Attorney General of Colorado. If I could give them a negative rating I would. DO NOT BUT FROM STIRLINGKIT! Order #42314 I bought the Yu-Xiang F11-S helicopter from the Stirlingkit Company. I bought the Apache helicopter with the hard shell travel case but it was all dented up when I received it. The case is severly bent. Sent pictures but they are ignoring me. The clasp on the case won't even clasp shut. The whole case is damaged. The side rails are sharp and stick up. Pictures were sent as requested but they don't care! I spent a lot of money for the shipping protection but evidently that doesn't make a difference to them. Cardboard box shows no damage. Helicopter does work but the case can't be used to travel with or secure the helicopter in. What do I do now? Take the loss? I've been scammed by customer service representative MONA and by the company Stirlingkit. What an unfunny joke! What are you going to do Stirlingkit?
Stirlingkit 回复2025-02-17
We are very sorry for the inconvenience. This is shipping damage. We will replace the box or give you a partial refund. What do you think? update 2025 03 14 ： We have resent it to you. It shows that you have signed for it on the 11th. This is the delivery certificate. If you have not received it, you can contact the courier first: Logistics tracking number: YT2505721272276914 GF5131579939432 Service provider contact information: Courier: Gofo, USA Contact number: 949-688-6032 Contact email: [email protected] Service hours: Monday to Friday: 9:00 - 12:00; 13:00 - 18:00 Checking website: https://gofoexpress.com/index.html I have sent the picture of the delivery certificate to your email. Please check it. Thank you
Ordered the Yu-Xiang F11-S
Ordered the Yu-Xiang F11-S, which I researched to make sure was 3D capable. Videos claimed it was with one showing an Apache inverted. Stirling Kit also shows a picture of 3D flight, and states that, “when ready, you can do 3D stunts”. So I purchased this $600 400 size helicopter, only to learn first hand that it is not 3D at all, and you can’t even fly it like a helicopter! This is not a helicopter! It’s a drone. And it flys like a drone. In addition, it is not solid frame. The thin plastic body/fuselage is the frame, screwed to a thin plastic sub frame. It flies in 6-gyro stabilization all the time. In fact, it’s far under powered. Now, if you want a drone that looks like a helicopter, this is it. If you think this will teach you to fly a helicopter, think again. It’s not a step up RC. You will wish it was capable of more writhing a day. Also, flight times are around 7 minutes tops, not 12-15 minutes as advertised.
Stirlingkit 回复2025-02-14
We apologize for any inconvenience this may cause you. Do you have any questions? Please contact us.
Slow packing and shipping
Paid $30 US for expedited shipping 3 to 7 days for a $3100 US capo queen kit. 7 days later still hasn’t left their warehouse. Not happy and feeling very apprehensive about my money and reading about all the same negative reviews about the very slow shipping responses. Just send me my kit and I’ll change my review. Update- I’ve emailed you multiple times. You keep telling me you’re packing my item. Order #42857 Update- Ok thank you. Ship is separately so I can start on the build, thank you. Update- March 19/25 - I’m still waiting for $60US shipping costs refund you promised me via email in February 25. Update 9/4/25 Stirling kit have refunded my $60US shipping costs. Thank you.
Stirlingkit 回复2025-02-12
We apologize for the inconvenience. Could you please tell me your order number? I will check the status of your order. update：It has been packed. Your other order #42863 is being purchased. If you don't want to ship it together, we can ship it to you separately. update March 19/25 We are very sorry that your refund was missed. We will issue you a refund today.
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