The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Reviewers had a great experience with this company. Customers frequently praise the natural, high-quality ingredients that leave their skin feeling exceptionally soft, deeply hydrated, and naturally glowing. Many people also appreciate the exquisite packaging, luxurious textures, and the overall long-lasting effectiveness of these facial and body care routines.
However, some reviewers noted issues with relatively high prices and strong, overpowering scents that could be difficult to tolerate for sensitive individuals. A few other people also felt that certain items did not deliver noticeable results for specific skin concerns. Conversely, a small portion of people felt disappointed by unexpected reactions or inconsistent product fullness upon opening.
I have a up date to my original report..I have now received my Product..
Order Date Feb 10 2024…
My Order Was tied up with Canadian Postal ..
The Ayurveda Experience Team tracked it Down for me ..Finally received February 27th 2024 with a extra charge of 25.56 From Canada Post ..
The Ayurveda Experience (US/Canada) 回复2024-02-29
Thank you so much for providing an update on your recent experience. We appreciate your feedback and are glad to hear that you have received your order, albeit with a delay and an additional charge from Canada Post.
Our customer support team is here to assist you with any issues you may have faced during the delivery process. Your satisfaction is important to us, and we are committed to ensuring a positive experience for all our customers. If you need any further assistance or have any questions, please feel free to reach out to us.
I bought a couple of products and whilst they smelt divine and I enjoyed using them they unfortunately didn’t suit my skin.
I contacted the company and no issue’s whatsoever I got a full refund hassle free.
So I can personally vouch that they are true to their promise of a full refund if not satisfied
The Ayurveda Experience (US/Canada) 回复2024-02-17
Namaste Denny
We regret to hear that the products you purchased did not suit your skin, but we are glad that we could assist you in resolving the issue and providing you with a full refund hassle-free. Your feedback is valuable to us, and we appreciate you sharing your experience. Thank you for choosing The Ayurveda Experience.
Great product but very bad communication and support. I placed an order in early December and recieved part of it about 3 weeks later. It was a large and expensive order. Since then I have sent three emails and all I get is an automated enailk response saying "We're currently seeing an increase in tickets and are doing our best to get back to you as soon as possible. We've received your message and will respond as quickly as we can."
No call and no response.
This is my third order and until now, I have been very satisfied but now I'm looking out for alternatives.
The Ayurveda Experience (US/Canada) 回复2024-02-14
Namaste Jim,
Thank you for your valuable feedback on our products. We regret the inconvenience caused to you. We would request you to kindly drop a mail [email protected], to help us assist you better.
Looking forward to your response.
Best Regards,
Postage and refunds were fine. First time took a couple of weeks though. I’m not sure who is using these products but they made my skin bright red, sore and dry (both body and face). I’m sure these comments on social media are faked or less than positive reviews are deleted as I can’t be the only one with negative experiences with their products?
The Ayurveda Experience (US/Canada) 回复2024-02-09
Namaste Maria,
We sincerely apologize for the negative experience you had with our products. We understand that even natural herbs can sometimes trigger allergic reactions and we regret that this happened to you. While our formulations have been well-received by many of our clients, it's important to note that the use of natural ingredients and their potency can cause sensitivities in some individuals, resulting in undesirable effects.
If there are any inquiries or issues you would like to address, please do not hesitate to reach out customer support.
Love all the products so far. Body oil absorbs quickly and works as advertised. I just placed another order and have given your products to friends as gifts!
The Ayurveda Experience (US/Canada) 回复2024-02-08
Namaste Elyse! We are thrilled to hear that you had a wonderful experience with our products. Thank you for choosing us!
Terrified over the fake messages from the post office (not) asking for another payment to re-deliver. Things aren’t adding up and now I will need to cancel all of my cards in attempt to receive this product order that was never delivered even though we check and receive mail daily. The company’s offer is assist only led to an accusation and more spamming attempts.
The Ayurveda Experience (US/Canada) 回复2024-02-02
Namaste,
We regret the inconvenience caused to you. We would request you to kindly mail us your order number or the email address used to place the order to help us assist you better at [email protected] or call us at - +1(678)-498-7248
Looking forward to your response.
Best Regards,
Wonderful products, i love treating my skin to the body oil (black gram) after showering, the crepiness has vanished! I follow with my favorite body cream and my skin has not felt this good in years.
The Ayurveda Experience (US/Canada) 回复2024-02-02
Namaste Patricia,
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
I never received any communication after confirmation of my order received. I emailed two weeks later for status, no reply. I emailed again at three weeks and finally received reply my order mailed to wrong address and supplier will not cancel or have pkg returned so I lost my payment and no product. Horrible customer service. Be very wary as I should have been of buying out-of-country. Customer service severely lacking!
The Ayurveda Experience (US/Canada) 回复2024-02-02
Namaste Leslie,
We regret the inconvenience caused to you. We would request you to kindly mail us your order number or the email address used to place the order to help us assist you better at [email protected] or call us at - +1(678)-498-7248
Looking forward to your response.
Best Regards,
Order came in quickly and packaging was incredible. Started using their products two days ago therefore I’m not sure how they work in a long term. My skin seems moisturized.
The Ayurveda Experience (US/Canada) 回复2024-01-28
Namaste Dominika
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
I placed and paid my order on 10.01.2024
It was my first time with this brand and I was looking forward to recieve and try the products.
Until know I didn´t receive the order nor email explaining what is going on, when to expect the products, no answer to my message...nothing at all.
This lack of customer care is not good at all and I regret the fact that I placed the order.
So, I would like to get the refund or the products!
What a messy situation, never experienced such a situation before.
02.02.2024
The Customer Support finally came back to me and the refund was made.
Thank you
Ana Correia
The Ayurveda Experience (US/Canada) 回复2024-02-02
Namaste Ana,
We regret the inconvenience caused. Please email us at [email protected] for further clarification and information on this issue .
Looking forward to your response
Inconsistent aroma in the Kesaradi Face Oil. Cannot use due to the new scent causing migraines. I tried to contact the company regarding this but they only said that due to the nature of the natural ingredients, that "mild variations" can occur in aroma. This different was way stronger than mild. The full-size product smells completely different than the sample I ordered previously.
The Ayurveda Experience (US/Canada) 回复2024-01-28
Namaste Grace
We're sorry to hear you did not have a positive experience with the oil this time. we have not changed the formulation, however, since our products are made using natural ingredients, our batches may differ ever so slightly in color, aroma & texture, due to the inconsistent factor that nature provides, even though our ingredients and formulations are completely the same. For Example, Not every flower looks and smells the same, especially if they are grown in different areas with different climate conditions. The only way we could ensure that our products are 100% the same in every batch, would be to use synthetic or chemically made ingredients, which would take us away from being Natural and Ayurvedic.
Each herb and ingredient that goes into our products are quality checked in a laboratory for purity, pesticides, water extractive value, alcohol extractive value, total ash value, acid insoluble ash value, foreign matter, volatile oil content, TLC profile, moisture content, TYC, TPC, E.coli, S aureus, Salmonella, and heavy metals. Only those raw materials that pass our quality checks, then, are used in the formulations. After manufacturing, each batch is again tested in a lab for quality standards, patch tests are done, as well as organoleptic approval. We ensure that quality is always up to the mark. We follow American FDA regulations and several European safety regulations. Quality, purity, and safety is at the core of The Ayurveda Experience's brand thesis.
If you have any other questions or concerns, don't hesitate to contact us again! We're here to help.
I place and order and paid for the items. I have heard nothing about my products being shipped, or when they will be shipped. I emailed the customer care team and the response was: "we are seeing an increase in tickets and doing their best to get back to me as soon as they can". I went to the site to check delivery info and the site responded "your delivery information is not available." If it has been more than 48 hours, contact customer care. it's been way more than 48 hours and I can not get a response.
The Ayurveda Experience (US/Canada) 回复2024-01-16
Namaste Carole
We regret that we failed to deliver your products to you on time; it seems that due to a stock error, your order couldn't be processed. We do understand your frustration and disappointment while waiting for that package which might have been purchased with so much interest. We promise to expedite the delivery of the order and make sure that this doesn’t happen again.
If you need any further assistance feel free to contact us.
I've ordered once! But have received extra orders that I have been charged for!
Edit.
I also deleted this review but it's still here...?
The Ayurveda Experience (US/Canada) 回复2024-01-28
Namaste Joy
Please email us at [email protected] for further clarification and information on this issue as we have not been able to find any orders in our system that may have been sent out in error.
Looking forward to your response
I have noticed a remarkable difference. My skin is soft and much brighter. I love using the oils. I think my favourite product is the youth spring. I need a much bigger bottle though 😂
The Ayurveda Experience (US/Canada) 回复2024-01-09
Namaste Tracey
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
Watch out! I placed my order on Dec 17, 2023…. Til now 1/7… i havent received my order. Customer service is poor… they are so difficult to contact… emails are automated…. Same answer evrytime you email them!!!
The Ayurveda Experience (US/Canada) 回复2024-01-16
Namaste Cora
Thank you for providing us with the necessary information and we sincerely apologize for the delay
We have sent you an email with your tracking details and your order is due to be delivered by the 20th of January.
Please have a look and let us know if you need further assistance.
Order items monies taken out BUT no information given to Customer. Call and emailed about products ordered 12/13/23, told large volume of ordered on 12/28/23. As of this day 1/5/24 NO INFO. Why must I do all this for products when they have received the money already.Don’t care HOW GREAT products are just not worth the aggravation. If can’t HANDLE the volume don’t run promotions.
The Ayurveda Experience (US/Canada) 回复2024-01-28
Namaste Mark,
Thank you for reaching out to us.
Please note that as per the communication, due to stock issues being faced by us earlier this month, we had to cancel this order, and a full refund was processed on the 13th of Jan 2024
We regret the inconvenience caused and hope to do better in the future.
Hope this helps
Ordered items on black Friday and never received. My card was charged $114 but items not shipped. After 30 days they sent a DHL tracking number. It was a fake tracking number and DHL said they are still waiting to receive package..... contacted customer service and they said my has been lost and would resent items and they would send new tracking number when shipped. Never got a new tracking number or items.... this company is a scam! Stay away!!!!!
The Ayurveda Experience (US/Canada) 回复2024-01-08
Namaste Michele
We regret that we failed to deliver your products to you on time; it seems that due to a carrier error, your order couldn't be delivered successfully. We do understand your frustration and disappointment while waiting for that package which might have been purchased with so much interest. We promise to make sure that this doesn’t happen again.
Your order was refunded on the 6th of January as requested by you and the refund should be reflected in your account in the next 5-7 buisness days.
If you need any further assistance feel free to contact us.
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