Tiendahat

Making good hats

Beware of this vendor

I placed my order on the 26 of June 2023, it finally arrived 54 days later. The 3 ordered hats were placed in a clear plastic bag with no protection whatsoever, the hats were totally crushed and deformed and totally unusable. I ordered size XL 62-61 cm, I received size-medium. The quality of the product is very poor and not at all as advertised. I request an immediate refund, or my law firm will file an international lawsuit.

Looks like good product we shall see…

Looks like good product we shall see after shipping. There's a lot of "discounting" (50% off then more 10% off then immediately get email for 25% off next order). I'd prefer fair to all parties low pricing up front.

I really like the fact that you guys…

I really like the fact that you guys was willing to make make sure I was satisfied with making a purchase. Thank you

Easy to select and order

Easy to select and order. Clear size table and decent price. Now I only hope the product is as advertised.

Dennis Cook美国 · 写过 1 条评价 · 体验于 2023-08-19 · 发表于 2023-08-19

Bad experience

The hat I got was not the one I ordered. It was badly misshaped from the box it came in. It'l clearly not well made. I ordered a large, and it's more like a medium. Too tight.

Bad Return Procedure on wrong product

I ordered a Panama Hat in 2XL. It arrived as Medium and the rim was 1 inch smaller than advertised. It also could not be rolled up for packing as advertised. I contacted then to get remedy and their reply was offering A) $10 refund and I keep the hat or B) a full refund which I opted for. They sent the return address which is in China with proviso that I pay all shipping, import duties, and take responsibility for damage or loss. This is not customer service. They also misrepresented they are an Ecuadoran Company - but they are in China. Do not buy from this company, they cannot be trusted.

Quite rapid delivery

Quite rapid delivery, very iffy hat, a bit larger than I thought it would be but not as described on the website and certainly nothing to do with Anzani hatmakers. Made out of cheap materials. I did post a better review but have changed my mind about it.

Great selection and style of hats

Great selection and style of hats. Prices are great too.

Phil Stock英国 · 写过 4 条评价 · 体验于 2023-08-16 · 发表于 2023-08-16

Substandard Quality

I placed two separate orders with Tiendahat for three hats. They were all substandard and nothing like the hats advertised. Furthermore, two of the hats were the wrong size. I requested a full refund for all three hats but have only received a partial refund for one of the orders. I am still waiting for a refund for the second order. My advice to anybody thinking of buying a hat from Tiendahat is save your money and shop elsewhere.

Anita Cobourne英国 · 写过 4 条评价 · 体验于 2023-08-16 · 发表于 2023-08-16

the hats are glorious

Raymundo Vela Jr美国 · 写过 1 条评价 · 体验于 2023-08-15 · 发表于 2023-08-15

Excellent Quality!

I hope you will keep up my expectations…

I hope you will keep up my expectations foldable straw hat I have ordered before not with you , I end up getting some paper hat from china. We will see.

Great selection and prices.

Great selection and prices. Did not see a delivery date for my order. That would be appreciated by customers.

Worst hat EVER

-hat I got was not the hat in the photo -customer service basically blamed the workers -hat came with a pair of cheap gas station sunglasses and tried to act like I should think this was awesome - hat was made of dirt cheap materials, every possible corner was cut. Not the right size -shipped in a flimsy plastic bag so it arrived crushed - could get a full refund if I shipped it back, so I’d be paying for shipping twice. - offered a partial refund of $10 (and you can keep the items!!!!!) - I should have read the reviews.

Damila Adams美国 · 写过 1 条评价 · 体验于 2023-06-30 · 发表于 2023-08-10

Cheap hats

Cheap hats! They refused send the boxes. I am so disappointed. They came wrinkled and ruined. I was so embarrassed. It was gift for my father. Don’t trust these folks

A new hat!

The website was very easy to use. I was able to sort for the type of hat I was looking for. Appreciated the enlarged views of the hats.

Derel Latta美国 · 写过 1 条评价 · 体验于 2023-08-04 · 发表于 2023-08-07

Wrong hat was sent so they offered me…

Wrong hat was sent so they offered me $10.

Kampuch Makmanee泰国 · 写过 1 条评价 · 体验于 2023-08-07 · 发表于 2023-08-07

easy understand

Buyers Beware

After reading the reviews, I decided to add my two cents worth. Yup, I was scammed too. I ordered the Western Desert Top handmade Sergio Anzani Hat and received a cheap-looking hat that looked nothing like the product photo. I wouldn't wear this hat even on Halloween. My bad, for buying a product from a FB ad.