我们都喜欢精美的家具。那种在目录中引人注目，并使价值数百万美元的清单看起来很合适的类型。问题是，当您拿到这种每个人都喜欢居住的家具时，您会发现您当地的商店没有这种家具的库存，而且价格过高，而且需要 3 个月才能到达。我们创办了 Valyōu 来扭转这一切。如何？通过制作既富有灵感又具有成本效益的家具。我们从最新趋势和领先设计师中汲取灵感，与最优质的品牌合作，并聘请最熟练的家具制造商。结果如何？优质家具，价格非常公道。从我们现在的位置来看，这听起来并不太疯狂。
以上内容由商家自行提供，未经平台核实。Valyōu Furniture（valyoufurniture.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：62% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 84% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。
评论者对这家公司的体验非常好。客户经常提到，这些家具设计精美，非常舒适，非常适合现代生活空间。人们还真诚地感谢快速的运输时间、准确的跟踪以及每当有问题时乐于助人的支持团队。 一些评论者对床架等某些物品的耐用性不满意，并在客户支持方面遇到了令人沮丧的问题。一些客户表示收到了不正确的产品，处理困难的保修流程，并对整体质量感到失望。其他人则提到，某些物品在日常使用过程中感觉坚硬或缺乏预期的柔软度。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。可怕的可怕的沙发远离 沙发用了2个月就坏了 制作成本低廉
Thank you for taking the time to share your experience. We’re sorry to hear that the couch did not meet your expectations. Your feedback is important to us, and we’ll use it to improve both our product quality and service moving forward.
Yay! So glad our team and delivery came through for you 🙌 thanks for sharing the love!
推销员非常乐于助人，非常乐于助人，无论我们问了多少问题，他都会耐心地检查所有内容，即使您希望他们对您很好，因为他们正在努力进行销售，但您可以看出他们的努力是真诚的，但我不得不说，送货员非常出色，他们非常友好，非常乐于助人。他们做得非常专业。组装过程快速、高效、彻底。在他们离开之前，他们确保一切都是我需要的，并且我对一切都完全满意。和他们打交道很愉快。我强烈推荐他们。
Thank you for sharing this! We're so glad to hear our sales team and delivery crew made your experience such a positive one. It’s great to know they went above and beyond to make sure everything was perfect for you. We’ll be sure to pass along your kind words to the team
我七月份从 Valyou 家具订购了一件组合式家具。我与他们的送货公司 Deliveright 确认了 8 月 8 日的送货。送货公司取消了送货，说 Valyou Furniture 的帐户正在审核中，他们无法送货。他们为我提供了 8 月 22 日交货，当时我要出城。他们不会提供替代日期。 Valyou Furniture 没有客户服务电话号码，所以我不得不通过自动聊天来做生意。当我在 8 月 7 日联系他们并解释情况时，他们告诉我交付团队会联系我。今天，8月12日，我仍在等待交付团队的回复。我请求实时聊天，并被告知我必须等到送货公司联系我并提供额外日期。这是非常不可接受的，我距离取消整个订单还有一天。购买前谷歌他们的评论 - 我希望我能这么做！
Thank you for sharing your feedback. We’re sorry to hear about your experience and will use this to improve our delivery process and communication moving forward.
更新我之前的评论。由于产品本身质量好、舒适，所以对其进行了升级。我对购买感到满意。一旦安排好送货，送货上门的人就高效而友好。货运公司本身提供了可靠的信息，对此我表示感谢。不过，我确实想提醒买家，根据我的经验，预计的交货日期不一定准确，我不得不追寻它并索取准确的信息近一个月才最终交付。短信和聊天机器人背后的人非常友善。但获得明确的结果和结果有时会让人感到具有挑战性。如果你能有耐心并计划好进去，那将会很有帮助。
Thanks for sharing your update! We’re so glad you’re loving your new piece and had a smooth delivery experience. We appreciate your patience with the process and your feedback helps us get better!
接下来我将向BBB举报这家公司。如果您从这家公司订购，您会后悔的。我于 2024 年 7 月 19 日支付了 1,343.70 美元（订单#VA24063），截至 2024 年 8 月 13 日，我从未收到我的沙发。快递公司 Deliveright（发货号#77700531542）已经两次告诉我他们和 Valyou Furniture 之间存在账单问题。
Thank you for sharing this with us. We’re very sorry to hear about the delay and the frustration caused by the situation with the courier. Your feedback is valuable, and we will use it to review our processes and improve communication with our delivery partners.
我不确定这是一个真正的公司/家具品牌。我订购了一张沙发，现在已经推迟了一个多月（现阶段是两个多月前订购的）。他们的客户服务是一个自动化机器人，当“某人”通过聊天或短信回复你时，我仍然不相信这是一个真人，因为他们只是说“我们正在调查这个问题”。响应时间非常慢，而且没有提供真正的指导。也许当他们销售打折品牌产品时，这应该是一个危险信号。
六月份订购了一张床，预计八月份交货。他们决定将日期推迟一个多月，没有任何沟通。当联系他们时，刚刚说他们还没有。他们正在接受订单，但不知道是否可以满足订单。也许也没有意图。这家公司太糟糕了，他们的履行实践应该更加明确。 更新：销售代表告诉我要求退款，因为他们无法送货。现在他们说政策是 50% 的进货费！这是盗窃。他们给我的唯一选择是选择他们有库存的其他东西，而这些东西不是我订购或想要的。
Thank you for sharing your experience with us. We’re sorry for the frustration caused by the shipping delays and communication issues you encountered. Your feedback is valuable and will be used to help us improve our fulfillment process and policies.
如果我能给这家公司少于 1 颗星，我会的。我的订单还没有收到，你联系不上他们，他们也完全没有反应。我希望我从来没有从他们那里购买过家具。 原来的帖子是 8/6/24，现在是 8/20/24，我仍然没有收到我的订单。原始订单日期为 2024 年 7 月 3 日。
Thank you for your message. After a thorough search, we cannot locate an order matching your details. For us to investigate further, please provide an order number or the exact email address associated with the purchase. We look forward to helping you once we can identify your order.
不好。我订了一张沙发，但缺少一个枕头，他们给了一个不匹配的枕头来代替，他们没有提前跟我说些什么，而是把它扔掉然后开车走了。我给商店打电话，他们还没有回我的电话。 罐头在打折，但这并不重要。我以为我要买一整张沙发。
We've been looking for an order associated with this review, but we can not locate anything. If you need further assistance, please do not hesitate to contact us directly.
We appreciate your shout out!
发货速度很快，交货时间实际上是在实际交货日期前一天。我查看了一些负面评论，有人说沙发会发出噪音，确实如此，但这并不是很麻烦。我希望当我们经常坐在上面时，噪音会消失。与我们上一张沙发相比，这种材料非常柔软，我喜欢这个颜色，三个羽毛枕头。
Thanks for the review! Glad to hear your shipment arrived early and you're loving the couch. Hope the noise settles down soon. Enjoy those feather pillows!
产品质量好！陈列室非常好，客户服务也非常出色！
Thanks a bunch for the awesome feedback!
从各个方面来说都令人惊叹。羽毛沙发开箱即用，非常舒适。如果您正在犹豫是否购买，强烈推荐。
So glad to hear the couch ticks all the boxes for you! Comfort and great customer service are what we aim for. Thanks for the awesome review!
专业高效及时的送货及客服服务及送货！
Thanks for the great review! We're glad you found our delivery and customer service professional and efficient.
卡梅伦和斯科特太棒了！他们在交货过程中的每一步都与我沟通，并小心地处理我的家具。我很欣赏他们的职业道德。
We're thrilled to hear they communicated well and handled your furniture with care. Appreciate the kind words about their work ethic!
这家公司是一个骗局！他们对我订购的沙发的描述是谎言。我订购了沙发，但交货日期不断变化。当沙发最终到达时，它看起来与网站上显示的完全不同。他们声称在我订购时对沙发进行了更改，但没有提及。沙发到达时我不喜欢它，所以我把它寄回去以获得退款。已经一年多了，我仍然没有收到退款。他们让我到处跑，他们承诺会邮寄支票，他们没有给出日期，他们不会退还我的卡。他们不会回电话、发短信或发电子邮件。与经理交谈并标记这个所谓企业的所有者是一种浪费。不应该允许他们做生意。骗局！
We are sorry to hear about your experience, Patrice. This is never the experience we want you to have. According to our records, your inquiry was received outside of business hours. Upon checking, one of our agents sent an SMS today requesting additional information so we can further assist you. We value your feedback and will use this experience to improve our company
重新写我的评论，这并不是威胁，我作为一个花了 2000 美元的顾客，正在尽我的职责，但我并不高兴，所以写评论是我的权利，如果你处于我的立场，这也是你的权利。现在，自从它被标记以来，沙发上的每个人都会发出噪音，你坐在上面，这很不舒服 这是一个廉价的骗局，请远离，为您和您的家人节省 2000 美元 他们认为他们试图通过给我退货并向我收取 100 美元的运费来提供帮助，我认为这张沙发制作成本低廉，而且该公司不提供客户服务，不让他们知道每次您坐在沙发上或在上面走动时沙发都会发出噪音
We are not surprised by your review since you have threatened to use public platforms to voice your concerns. While we understand your dissatisfaction with the product, we are unsure how we can assist if you refuse our suggestions and don't comply with the guidelines set to process your return request. We hope this platform is used to promote constructive criticism and help build businesses for everyone's benefit. Let us keep it factual, professional, and, most importantly, fair.
不要从 Valyou 订购！这家公司的客户服务最差，会保留你的钱，但会花很长时间才能交付你的产品。除非你自己去提货并且可以验证它是否有库存，否则我会离你很远！
We regret that there has been a delay in your order, Christopher. Orders on the waiting list do carry a higher risk of delay as we await stock to arrive in our warehouse. According to our records, despite the delays, we shipped your orders as soon as we had them available and at no additional charge to you. Your pending item is currently with the carrier. They attempted delivery on June 14th, but it was unsuccessful for reasons we're still investigating. We are working with the carrier to get the details and ensure re-delivery at no extra cost to you. We understand how frustrating this can be and appreciate your patience. We hope this platform can also be used to provide constructive criticism and help improve our services for the benefit of all our customers.
我3月份订购了一张躺椅，上面写着5月1日交货。然后他们说 6 月 1 日，现在他们说“当你下订单时说是 8 月 1 日，这是一个彻头彻尾的谎言。我去年也买了他们的 Feathers 沙发，非常蹩脚的沙发。不到一年后，它已经需要更换了。不要在这里购物
We are sorry to hear that the Feathers Sectional did not meet your expectations, Alan. This feedback is surprising, as we pride ourselves on delivering high-quality furniture that has garnered a community of loyal customers. We have not received any prior communication from you regarding issues with your furniture, but we are here to assist you further if needed. Regarding your recliner, when the order was placed in March, the item was on a waiting list with an estimated delivery date of May 1st. Unfortunately, there has been an unexpected delay beyond our control. We always strive to provide clear and understandable policies to help our customers make informed decisions, including giving you the option to decide based on your needs in such situations. According to our records, our team has reached out to you regarding your request to cancel the order. Kindly respond to them so we can assist you further.
共 101 条符合条件的评价
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