OMG! Amazing!
OMG! I accidentally lost my xros 3. Retraced my journey, it had been run over by least one car, still works months later. Just in bath atm dropped it in. Guess what, still works! Witchcraft! Excellent build quality! Xx
关于 Vaporesso official
数据更新- 网站
- vaporesso.com
- 分类
- 食品、饮料和烟草
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 43 条评价
- 差评回复率
- 15%（24/155 条）
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商家自述
VAPORESSO (Official Brand Account)VAPORESSO is a leading global vape brand dedicated to innovation, premium quality, and harm reduction through advanced technology. Since our founding, we've been committed to delivering exceptional vaping experiences backed by cutting-edge R&D, strict quality control, and a user-first philosophy. From pod systems to advanced kits, every product is engineered to meet the highest standards of performance, safety, and design.This Trustpilot profile is our official brand hub — a space for sharing brand updates, and gathering authentic feedback on our overall brand experience, product innovation, and customer journey. We welcome honest reviews that help us continuously improve and serve our global community better.(For order-specific inquiries, shipping issues, or after-sales support related to purchases made on the online store, please visit another dedicated account VAPORESSO STORE Trustpilot profile, where the store support team is ready to assist you.)
以上内容由商家自行提供，未经平台核实。Vaporesso official靠谱吗？
Vaporesso official（vaporesso.com）在 OK.one 的综合评分为 1.7 分（满分 5 分），基于本站收录的 187 条用户评价，属于食品、饮料和烟草分类，口碑较差。78% 的评价为 1 星，差评比例偏高；商家回复了 15% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Most reviewers were unhappy with their experience overall. Customers frequently state that the vape pods leak constantly, taste terribly burnt, and break down prematurely after very little daily use. Many buyers also mentioned severe shipping delays, missing package tracking, and completely unresponsive customer service when attempting to resolve major product issues. Some reviewers were happy with the customer support team, noting that staff members are polite, friendly, and very efficient at sending replacements. A few other people also felt that when their devices functioned properly from the start, the overall quality and flavor delivery were genuinely fantastic.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
SCAMERS!!
SCAMERS!!! They take your money and send U nothing.
Very poor customer service
I have tried contacting Customer Service twice now via email. I have yet to recieve a response. The tracking platform they use updates every two days and never gives a tracking number for the secondary shipper. In my case it is USPS. I have no idea where my package is and they do not care to respond to my inquiries
Do not buy!!!
Ordered a Gen Fit online and it became faulty after about a week (it stopped charging) so I was sent a replacement which has turned out to be even worse. When it first arrived, it would sometimes not stop heating when I released the switch and, after about a week or two, it stopped recharging fully. After another few days, it started to heat by itself even when I was nowhere near it and has left what look like burn marks on the leather top of my desk. I wrote to Customer Services about this a week ago but have not received a reply. PS Don't bother putting a low rated review on their website ~ I did so and they didn't publish it.
Worst customer service EVER
Worst customer service ever. Like seriously. Even worse than cable and cell phone companies! The customer service is pretty much non-existent. I did get one email after complaining several times but it was useless. Took me a month to get my order and then the Mod 200 came WITHOUT BATTERIES! Too bad to because I love their product, works great and lasts forever but this experience REALLY sucked. Go to a brick and mortar store if you want to get their products
Absolute scam of a company
Absolute scam of a company. Placed an order over a month ago and have still not received my order. The tracking number I was given was to someone’s home covid test order. Customer service doesn’t exist. Had to report as fraudulent charges.
Fraud store
Ordered a month ago, shipping supposed to take 15-20 days. When I asked 25 days after ordering -where is my product? They cancelled it because my card is "suspicious for fraud reasons". And now im not even getting my money back. So who the fu©k is the fraud here?
Company is a joke
Ordered a pod system as a gift for a friend. Trying to get a tracking number from them turned into 16 messages where they repeatedly asked me for order info - i.e. I would provide the info several times, only for them to ask again. When I kindly informed them that they needed to get their sh@# together, the reply was: "Hi, You should have ordered from another shop. Thank you." 'nuff said.
VAPE JUNCTION Ruimsig
This business should not even get a star the Customer service is terrible. I went to the Vape junction Ruimsig in February 2023 to by a vape . I wanted to buy a vape the is small and not big and bulky went I selected the juice that is needed to use to be able to Vape I selected no nicotine or 3mg and the guy in the store told me i can only use 0 Nicotine or 3mg juice in the Vaporesso , Gen PT60 so I bought it. The Gen PT60 coil just didn't work properly i kept on sucking up the vape juice. I then went back to the shop a few time then left the vape with him he had the same problem then changed the coil it worked for a week . A few weeks later I went back to buy coils and the didn't have till to day the 9th July 2023. Why sell be something and you don't have coils ? and you know there is a problem ? I phoned the store on the 9th July and they told me they should have in few weeks. I don't think this is fare as they took my money in February and i have only been able to use it for one week. I spoke to the own got is telephone number on the internet and he tells me i just buy another vape so they don't have coil i can use the other . I have been waiting for 5 months paid over R800 for the Vaporesso Gem PT60 and he tells me to buy another. I would like my money back. They sold me something I can't use . I have been very patient .
VAPORESSO IS DEAD TO ME
Placed a preorder. Almost a month later, I had to email them for an update. All of a sudden I get an email saying "shipped" with tracking number. This number does not work on their website. So I contact again. They say the order was sent back to them and they had to reship. A few weeks later, I get an email saying my order was canceled with no reason whatsoever. This company is shady as hell. Charges you fast as crap then plays games when it comes time to fork up the product. Vaporesso is dead to me. Do not buy from them. You will not see your shipment
SUCKY CUSTOMER SERVICE have had a vaporesso and have used…
I have had a vaporesso and have used pods for 3 years now. I thought it was a fantastic piece of equipment. However, the pods leak. I'm using the correct pods and every single one of them Leak. As far as customer service goes, you have to jump through so many hoops to talk to a real person. As it stands now, the computers won't let you ask for what you need.
My package was lost in the mail
My package was lost in the mail. Not Vaporesso’s fault, but they have been absolutely no help finding it. 29 days since I ordered, and still haven’t received my coils. Worst costumer support I have ever experienced.
What a tragedy
What a tragedy. Even new pods leaking to my mouth, awful and never buy this sh..
I would not recommend a vaporesso…
I would not recommend a vaporesso product. The build quality is terrible. My LUX E lasted less than a month and quit firing. The customer service department will send you in an endless loop of answering the same questions multiple times. Never got a resolution. If you’re going to buy this product, don’t expect to get one that works or support to help you / replace it. (All support is through online ticket and agents are in China)
Vape coils burn out fast. SCAM !
Vappr Resso Coils are made to only last a couple days. They burn out easily so that people will come back and buy another coil right after. Huge money Scam !
Product screen broke in pocket I have…
Product screen broke in pocket I have bought vaporesso before lasted a long time. However the new models are made cheaper and don't last. Don't waste your money mine was under warranty they won't honor it. Cheap made China junk shop for a different brand.
Vaporesso Target PM80…
I have purchased Vaporesso Target PM80 2 month later started noticing that my PM80 started discharging from 100% to 10-15% in less then the hour After full charge mod is very warm and when operating it was getting hot and couldn’t hold in hand Reached out to support and was asked to provide video and photos It’s a bit hard but I have managed to get IR thermometer and show when it’s not used temperature above 40 I received email back asking where did I purchased IR thermometer instead of exchange or refund Can’t win
Bought a Vaporesso 80 starter kit
Bought a Vaporesso 80 starter kit. Thing started leaking profusely after less then a month. Replaced the coil and head to no avail. Don’t bother wasting your money on their products. Even if you get their warranty… please read before you do… it’s basically more money for them to cover their ass if anything goes wrong once you take the first puff.
Do not deal with this nonsense company not good doing with customers.
Very disappointed with this company delivery policy as I have ordered items for Christmas gifts on December 19,2022 and was told that the delivery will be within a couple days only to find out that they don’t honor what they promised, but told me a longer time after they have my order and money then they stated they were on holiday and delivery will be January 31, 2023. On that day they sent me an email stating that my order was cancelled and will be refunding money with no explanation or approval. I will not recommend this company to anybody.
Awful
Awful Broken vape after 2 days
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