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电子与科技

WPS Office

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524 条评价

3.1524 条评价
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关于 WPS Office

数据更新
网站
wps.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
131 条评价
差评回复率
9%(20/224 条)
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商家自述

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.

以上内容由商家自行提供,未经平台核实。

WPS Office靠谱吗?

WPS Office(wps.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 524 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 38% 打了 1 星;商家回复了 9% 的差评;评价主要围绕使用体验、应用、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable. Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Very terrible experience with…

Very terrible experience with purchasing WPS office on 03/4/26. I paid $ 69.99 on 03/04/26 for two years usage, however it only allowed me to use one week then WPS kept stopping my printer running by stopping Print Spooler to force me to pay again to upgrading. I even did not get 30 days trail. Also kept doing subscription from my bank card every 3-5 days for $169.99. I had to cancel my bank card. My receipt number is 2964-6630.

Misleading free trial and auto-renewal.

Misleading free trial and auto-renewal. Signed up for the free trial and forgot to cancel before it ended. Was immediately charged for a full subscription without any clear reminder or warning that the trial period was expiring. The auto-renewal is enabled by default and not transparent enough. It feels designed to charge users who miss the cancellation window. Customer support is slow to respond. Should send email reminders before charging. Uninstalling and looking for alternatives with clearer expectations

Fill with BS, messing up my computer settings

Just want to install it and see how it works. The installation process was filled with landmines. Be sure to look through every single page, or else your computer will fill with unrelated BS, just like what used to be when installing Adobe Acrobat would get Norton security installed at the same time, but worse. Now, about the user experiment, I have Microsoft Office as my default option for my school work, yet it messes up my default settings, changing the file icon and inserting some BS into Microsoft Office that requires deleting the Windows registry to remove. The comment on the uninstall process is just like something above when installing the application. Be sure to look through EVERY single page and EVERY single lines. Good luck at uninstalling WPS since the words are confusing as hack to prevent you from actually uninstall it and blindly clicking continue will get you to nowhere or end up having more BS on your computer. If I can, I will give it a 0.00001 star out off 5 star. Just install Libre office if you want to replace Microsoft Office! End of story.

I had a very poor experience using WPS…

I had a very poor experience using WPS Office and wouldn’t recommend it. The software felt unstable and glitchy during use, with frequent issues that disrupted my workflow. It didn’t perform reliably on my device, and at times it seemed to slow things down rather than help productivity. I also ran into problems that made the overall experience frustrating enough that I stopped using it altogether. If you’re looking for a dependable office suite, I’d suggest considering alternatives. Based on my experience, this one simply isn’t worth the hassle.

Deceiving subscription practice

Deceiving subscription practice! They offered P349 for one month which I am okay with, since I only need it for 1 week. To my surprise, I was charged for 3 months! That was NOT shown in the checkout page. I reached out to the support team to ask for a refund for the 2 months that were billed, and they refused to refund me despite sending a screenshot of the checkout page indicating that it's for one month only; no mention of 3 months or the total amount for 3 months. DO NOT SUBSCRIBE. Mind you, when you send an email to their support team, there's no automated email to indicate that they've received the email and no ticket number, so you can't follow through!

Best free office replacement

I have used the product free for over five years with no issues, I had no demands for payment or files corrupted or files lost in that period. It always opens files easily with correct formatting from other formats. It is the best replacement for Microsoft Office and totally free to use with free cloud backup. Highly recommended.

Too many background processes.

Too many background processes that will re-open automatically every time, even if the cloud service and the main app is closed. Around 300 MB of ram usage with the app and cloud closed, this is BS. Customer care is not existent whatsoever. Will definitely look for a better open-source alternative.

Very expensive "free software"

I signed up for the free software and after installing it, I found out it free for short trial period. I then signed up for the WPS Pro 2-Year Plan Total payment today: USD$79.99 A few days later I was billed again for the same software $46.99. I could have signed up for Microsoft word for much less. I contacted them to see if they would drop the second charge. I am not hopefull.

Good software, terrible customer service when you have a problem

I purchased the software as well a the premium AI addition. All worked fine and the software is quite good. Then I had to reinstall Windows and when I reinstalled the WPS software, my paid versions were gone. Wrote to support and they said they can't find my subscription and cut off all communications. Terrible customer service -stole my money! ~2 months later, they came back to me and found my account and reinstated it.

No response to refund request for Order…

No response to refund request for Order #2990-3356 - 4 days of silence I purchased a subscription by mistake on March 9th and requested a refund on March 8th (before the charge was even fully processed) via feedback&wps.com I haven't received any response in 4 days. Your website promises a 30-day money-back guarantee, but support is ignoring me. Please process my refund for Order #2990-3356 (Invoice 8I2XYNH5-0001) immediately.

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