Getting a delivery from SOUTH ISLAND NZ…
Getting a delivery from SOUTH ISLAND NZ to SOUTH ISLAND NZ, doesn't take 10 days!!! horrible service, just must be cheaper than the good ones LOL
关于 AfterShip
数据更新- 网站
- www.aftership.com
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 26 条评价
- 差评回复率
- 0%（0/145 条）
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商家自述
AfterShip is a shipment tracking application and API for eCommerce retailers and buyers. Enter tracking numbers to view the shipment status. Get started for free!
以上内容由商家自行提供，未经平台核实。AfterShip靠谱吗？
AfterShip（www.aftership.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 371 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 36% 打了 1 星；商家尚未回复差评；近 12 个月新增 26 条。数据最后更新于 2026-10-24。
用户怎么说
Didn't even try to deliver
Didn't even try to deliver, I was home and there wasn't a knock on the door nor was a card left. Just a note of "could not gain access" and that it could be found at the local post shop. Which it turns out it couldn't be, because it never arrived there... I asked and they had nothing. I've emailed them, but given other reviews it may be faster to submit a claim with the original vendor.
Absolutely terrible service between…
Absolutely terrible service between China and Australia. I have two parcels coming from the PRC. One has been in transit 53 days, the other 37 days, both are tracking suggesting that these parcels could take up to 80 days. There is simply no excuse for operating a business like this, absolute garbage service level.
Poor and Slow Customer Support
Unorganized, Poor and Slow Customer Support Their customer support team keep saying “we have already forwarded the concern to our development team and waiting for the response now.”
Poor web application
Poor web application, support team locks your account when you attempt to downgrade your account. Don't waste keep searching.
I should give zero star!
I should give zero star! Aftership charged me twice for same billing cycle, charged me at the rate of higher level plan though I did downgraded, representatives kept lying and their explanations are self-contradictive, worst company ever!
AfterShip has a number of limitations
If you're a business owner or dropshipper looking for a company that provides tracking information for customers know that the Aftership software has a number of limitations. Firstly, Aftership allows you to customize emails, but the options to do so are very limited, meaning you can't create anything that looks nice and branded. For example, you can't control spacing between the elements, there are only 3 font size options, and you can't remove their header section. They also give you a branded tracking page that again has limited customization options. There are 5 sections that you can upload pictures to but they all must be low quality as there are low file size limits. The page also has a tonne of white page around it. Worse, they host it and add 'Aftership' to your domain name, use their own favicon and add their name again at the bottom of the page so it's mostly their branding. You also can't use the estimated shipping times feature if you're on Woocommerce. In fact there are a bunch of features that are only available to Shopify users even though they claim it's built for all platforms. TrackingMore actually solves all these problems. They allow you to integrate with Klaviyo in the basic plan and use their email templates (Aftership makes you pay at least $99 a month). They give you HTML code for the tracking page you create so you can copy and paste it into Woocommerce, use your own domain name/favicon/branding and use Elementor to really customise the page. They also allow you to use estimated shipping times and every other feature. The only reason I switched from TrackingMore to Aftership was because TrackingMore's customer service is so poor, they don't reply to customers, and also you can only add one tracking code per order, a problem if you use multiple suppliers and split orders. I would only recommend AfterShip to people who use Shopify or desperately need these features.
Thieves and Unprofessional Software
My shopify account was closed a year ago and along with that my emails were also closed so i lost access to my account, i sent them lots of emails to cancel my subscription and they kept getting me with same answers, you should login and cancel, which i am not able to login, they kept charging my account for a year regardless i informed them a lot of time to cancel my subscription. Customer Service is very unprofessional, they keep writing same emails with no solution even though the problem is clear. They have taken my money almost a year though i asked hundred time to cancel.
Zero would be too good
Zero would be too good. They started out well and did a nose dive from there. No idea where they get their info but it’s wrong but if the company is in Hong Kong, now that would answer our problems. Uninstalling rotten program!
I’d give Aftership 0 stars if able
I’d give Aftership 0 stars if able. Wasn’t correct about where my package was at all. I had high hopes but so disappointed. Not only not current but not correct either.
If I could rate a zero I would but here…
If I could rate a zero I would but here we are with a 1 star service. I ordered on walmart and used these guys to ship my items and gus's what, 2 months and still no packages. I called ,emails and no one will get back to me. So angry 💢😡
Very bad experience don't use…
Very bad experience don't use it👎👎customers services is wrong stop using it
I just purchased myself a brand new…
I just purchased myself a brand new 150cc scooter it will be coming from over seas I decided to download this after ship app and right off the start it showed me my info on my scooter I didn't even have to type in the shipping number it is awesome I like this app thanks after ship !!😁👍
Aftership keeps popping up when I try…
Aftership keeps popping up when I try to check the whereabouts of my incoming packages. This app is beyond terrible. How could anybody create such a mess and get away with it? Is there any way I can get rid of Aftership or is it part of the seller's apps.? Whoever, whatever,,,,, Aftership is beyond terrible.
Just shockingly bad customer service
Just shockingly bad customer service...the product is also broken. The zoho inventory integration just doesn't work properly. No one from support replies correctly.
Poor Customer Service
I signed up to Aftership to test out their tracking pages. When I went to test out the tracking pages, It was asking me for a credit card. I reached out to customer service to request a free trial version. They said I canceled my free trial (which I did not, there wasn't even an option at sign up) and after 3 days of trying to get my account changed to a free trial they were still unable to resolve it. Putting the blame on customers and not fixing the issue in a timely manner is not how to run a company. Happy to see what their customer service is really like before making an investment.
Paid express postage (for metro area)…
Paid express postage (for metro area) and 6 days latter..no delivery!!! What the hell!!! Why have clients pay for express postage when you cant bloody commit to it!!!
I can't track my order and there is no…
I can't track my order and there is no update and no way to contact anyone....
Horrible company no updates since 20th…
Horrible company no updates since 20th January, can't contact or anything, should be shut down 👇
Aftership does a good job collecting and delivering tracking info
Aftership collects tracking information from shipping companies and shows that information. It doesn't carry packages, and if your package is stuck somewhere, this company has nothing to do with it. I was very surprised by some of the reviews here such as "they didn't deliver my package on time". Also, if the delivery company has poor tracking, aftership will naturally reflect that. I've been using this tracker both professionally and personally for a long time. They work well. My only complaint would be that their app and and business service could have tracking info translations into English. Also, for postal services that ship internationally (e.g. France to Italy), getting info from both services is a bit limited.
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