Alibaba.com

Shipment was delayed

Shipment was delayed, and Alibaba closed my shipment received option. The shipment was delayed for 3 weeks. I was not able to give a review after it closed, until later.

Alibaba has severe shipping issues now

Alibaba has severe shipping issues now, while not their fault. The vendors have ti suffer, because express shipping is now about 1 month before the goods even make it to the plane.

Tuva Åberg瑞典 · 写过 2 条评价 · 发表于 2020-04-28

My experience with this purchase is 1

My experience with this purchase is 1. Alibaba doesn't own the shipment responsibility. 2. Shipper don't provide proper info on the shipment cost to custom.3.we have not intimated on the additional cost involved. 4. at receiving side we have to pay almost 35% of tax of good value to release the product, it's inconvenience for the purchaser. we look for Package offer instead of bits and pieces taken care bye some one else.

Arrival time is a disaster

Arrival time is a disaster. Service is not the best either.

Alibaba - misleading suppliers!

I ordered from a supplier who was nice, but failed to inform me the amount of money I would have to spend on shipping prior to going through with the transaction. I had already paid over $100+ for shipping thinking that it would cover everything, regarding to how much I have paid. Now that the products have arrived to the UK, I am now being told that I would have to pay over £50+ again for tax/ import shipping so now I contact the supplier and she is saying that there is nothing they could do about it. I have now processed a refund and hopefully it will be accepted - very upset at the service. This is my first time buying from alibaba and prior to buying the supplier said that all my goods are insured and I could ask for a refund if anything happens. Now that this is happening and I am no longer in the mood to pay for anything else, they have turned around and said that the products will stay at customs and either be destroyed or returned and nothing will be done about it. Wow. Shocked. Will never purchase from this website and company again! I’m giving 2 stars and not one only because the supplier woman was kinda friendly.

Not user friendly

I'm very pleased with the supplier and product, but the system is not intuitive.

Good shopping experience

Good shopping experience. 3 stars only because they do not accept PayPal.

The fact that every supplier in China…

The fact that every supplier in China uses the same photos and mock ups and have prices listed 1 price but then when you contact them they lie and up the price. Alibaba needs to have more input on the fake photos and false advertisement going on. We should be able to report this. It’s very frustrating when you contact a supplier to get clothing made and then they tell you some sh!t you know that’s not true and they always address you as dear or darling.. it’s a wack sales tactic if you ask me. The are the biggest country for cheap fabrics meaning prices why do they always lie and say things cost higher? Alibaba is wack and I will never use them again. If your a clothing company or brand be ware of this. Alibaba only care about the money and not the customer rights or feelings

..Alibaba told me sorry...you didnt…

..Alibaba told me sorry...you didnt report within 30 days on the ships arrival. We wont cover. Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 Alibaba.com ℂ𝕌𝕊𝕋𝕆𝕄𝔼ℝ 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 ℍ𝔼𝕃ℙ𝕃𝕀ℕ𝔼 +'𝟙'𝟠''𝟝'𝟝''𝟛''𝟞'𝟡'𝟠'𝟝'𝟞''𝟝 had no idea of knowing these issues and they refused to help in anyway at all. I sent emails stating too the the seller had offered to lie about customs amount. But Alibaba still deals with them even though they are dishonest. STAY AWAY FROM ALIBABA.

Is it possible to order one item…

Is it possible to order one item instead of buying in wholesale wheather there is minimum of product is 1 ? And how to pay the amount of items we purchased ?? Through bank accnts or any money transfer ? Pls someone guide me !

Joined but got scammed

Joined but got scammed. I'm so sad.

be wary

Basically a supplier will ship you an order w the wrong finish and try manipulate you to keep what you have and they will NOT fix it or give you the correct order be wary of Chinese factories they NEVER accommodate the customer. They do not give refunds, discounts or correct their mistakes. I have had 2 incidents and there is no one help facilitate on your behalf ... not dealing w Alibaba and the suppliers again

The the biggest but also the dumbest

The the biggest but also the dumbest. Alibaba is plagued with minor and major issues. It amazing that a company with so much money can't hire people with brains..... Its almost like they have hired a bunch of kids to set up this mess... The suppliers hate it and so do the clients.

Being a keen knitter and crocheter I…

Being a keen knitter and crocheter I decided to try and buy my own yarn to save money. What a disappointment. Although the goods did arrive, I was specifically informed that I wouldn't have to pay extra duty when it came into the UK - I was charged another 30% by Customs & Excise. On top of that I asked for Double Knit (8 ply) or aran (10-12 ply) which he said was "2/30 nM" which I accepted at face value and now I am stuck with 8kgs of wool which is all single ply and cost me more than it would have if I'd just bought here.

Daniele Fregara意大利 · 写过 5 条评价 · 发表于 2019-10-09

Second investment attemp: BAD

Good morning, I gave Alibabà another chance after he stole it with his state police report. This time I bought two PCs from Mrs. Ivy Peng of Ipason Company. Please note: this time I did and executed everything to the point with the customs broker behind me. The first PC was in excellent condition aesthetic and functional, but the second ........... He had the case pierced on the back high, and is still unrecoverable, below, we do not know how they "forgot" to mount a bank of 8 Giga DDR4 RAM ...... who knows ............ remained attached to their hands ....... But it doesn't end here: the SSD should have been 240 Giga....but how long have they been sending it to me? 120 Giga! Obviously I paid a lot for these two PCs, and even for the latter I paid a full price as if it were perfect! Now here we are again here..... Problems to solve the case: before he had to think about it and contact TNT (who rightly replied that the package had arrived without any data: I confirm, the box did not have the slightest damage, so how could it damage the interior? That it had been previously inserted in the box from damaged?), then I was offered to buy back on Amazon at their expense (and would be the ideal solution), then I was told that I would be credited 50 poor dollars! For all these damages? Are you kidding me? I waited for almost a month in this limbo, and I lost three sales..... so what? Finally its greatness has arrived, that is to say, offering me 60 usd! I would like to say that, even though I have not said anything about this, the case in question, the one damaged, should have been different, as per the agreements made in messaging on the Alibabà platform. So it would also be demonstrable. Now, as I write, I'm still waiting for many of his answers to which he doesn't answer.......or he doesn't solve........ This is Alibabà, a platform for cunning...despite the second attempt at investment..... I have no words. Nobody solves anything, nobody helps anyone.

The App is Nice

The App is Nice, but there are too many fraud suppliers available in it. Very difficult to find out. Please make a solution to that. I lost my 1,200USD by a fraud supplier. When I make a complaint to that in Alibaba, they informed that the supplier does not exist for a long time and they can't take any action on it.

improve packing

More and more dishonest sneaky sellers…

More and more dishonest sneaky sellers playing tricks making buyers pay a processing fee for nothing. Most alibaba sellers have been great but the bad ones are ruining it and sending buyers to other platforms....sad end of an era.

Customer Service is subpar at best.

Alibaba sold non-existant product to me

Alibaba.com advertised and sold me a product that the supplier says they don't have. I ordered “Jakcom B3 Smart Watch 2017 New Product Of Smart Watch Hot Sale With Wonlex Blood Glucose Standard Talk Bands.” Watches arrived but nothing else and supplier says they don'y have "Wonlex Blood Glucose Standard Talk Bands.” which was the only reason for the purchase. Very disappointed.