Alibaba.com connects buyers and suppliers from around the world
以上内容由商家自行提供，未经平台核实。Alibaba.com（www.alibaba.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 949 条用户评价，属于购物与时尚分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 52% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the smooth purchasing process, highly efficient communication with suppliers, and consistently good product quality across all multiple orders. Many buyers also deeply appreciate the helpful support provided by agents, secure packaging, and reliable tracking services. However, some customers also noted significant issues with severely delayed shipments, unsealed boxes, and missing components. People additionally mentioned receiving defective items, encountering unhelpful sellers, and facing difficult obstacles when requesting refunds or resolving disputes. Others expressed deep frustration regarding inadequate customer assistance when serious problems suddenly arose with their valuable purchases.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Although the products are made well they are very thin. I asked before purchasing and was told they are not. This has made me not want to purchase as trust with vendors is extremely important. Be honest with your customers and guide them to a product that works for both their business and yours. It builds a solid business relationship.
I'm very disappointed, I was told theyre 1 size small so i followed the size chart & ordered a bigger size, I'm size medium normal but even the XL si tight on me. When I complained they even blamed me that I ordered the wrong size. bad customer service.
Hey Guys my name is Karleena and this will be my first time ordering hair from alibaba and when my hair ships I will truly give you my honest opinion Bc my hair cost 200 all together and the lengths I got is incredibly long so i will get bck with you guys when my package arrive _karleena❤️
I have been using Alibaba for abut 3 years now. There are mostly resellers, real manufacturer is hard to find. Recently we had trouble with one of Alibaba sellers. They send the goods completely wrong and we ended up paying charges (2400USD) + had a lot of trouble getting the shipment. When we tried to claim the issue with Alibaba (Trade Assurance) they did not even bother...
One or two decent sellers but other than that, just run of the mill poor and cheap Chinese tat
Sent all the wrong size swivels . Asked for standard size 8 swivels . I got size 10 . I have no idea what to do with 5000 wrong size swivels . I wasted a lot of money because the agent was not aware of size 8 size. My original order was 5000 size 8 swivels bought from a so called experienced fishing goods agent . They sent size 10 . far too small for anything. Then they merged two orders into one very small box , after charging me two times shipping from china , They made a profit on the shipping too.
How do i order as it states contact supplier but then its all done on what's app is this genuine?
Please fix the rating for the supplier through mobile. I wanted to give them 3 stars for the product, but the rating won't let me pick 3 starts, instead it gives 5 stars automatically. This does not occur when working on PC, there I could choose the rating. However, I wanted to upload 2 pictures of the product to show the defect. Every time I attempt to upload, I can no longer submit.
I’ve been using this site for a while a never had any issues until a company I purchased $8,000 worth of products from, sent me my products two months late and when I received them half of the product was destroyed. I’ve complained to the seller and also reached out on several occasions to customer service placed a claim and neither alibaba nor the seller are attempting to fix this issue. In these hard times I now have to deal with taking legal actions to keep my business going. I hope no one goes through this.
The samples didnt have proper labeling to describe the product. The samples didn't have any fragrances and they were all the same even though they were labeled A, B, and C.
I was cheated by supplier Shenzhen Xikaiwei Technology Company Limited on Alibaba. They didnt delivered goods after payment. I am waiting for Alibaba team to help me with this issue. Complaint Case ID: 9311629
I want to got everything that we agreed before. Example, If I asking to have cd disk in the box with printers, I expect to get this one.
It is not very safe to buy quality things, with the desire to sell they do not do things very well, they cut corners which later brings problems
I received the products correctly, but at the time of reviewing and counting them, only 49 out of the 50 headphones requested came to me, there was 1 headphone that did not arrive.
It is hard to find items. The search function is primitive and does not allow for exclusions of certain key words. Suppliers generally do not reply for a few days, and the replies are often nonsense. Many replies are "thank you for contacting. In a few days I will be able to get you a quotation." What kind of company does not know its price and is not able to provide an immediate price quote? Many Alibaba suppliers remind me of children playing at being in business. No professionalism, no attention to detail, overall just a mess. I have switched sourcing many items to Japan rather than have to deal with Alibaba suppliers; costs a bit more but a LOT easier to deal with.
They're alright. Their website is terrible (UI and UX both), scammers run rampant, their system works in weird ways, BUT they're the only game in town for finding great suppliers, they provide great buyer protection, their support at least tries to be helpful. I rely on them.
I was sold fraudulent products and then when I tried to get a refund. Alibaba demanded that I pay them $1000 to get them tested by Alibaba. The testing would cost more than the money I lost by buying the products, even though the seller admitted they were fake. UPDATE: Alibaba paid to refund half, but I am still left with counterfeit oils and the seller is still permitted to sell on Alibaba
The quality is extremely poor, stitching is uneven. neck of boot unable to get a foot in. sizing is wrong.
At the beginning it was awesome, quick feedbacks, fast communication, samples made fast, 5star customer approach - final bulk wast not far as good. Half of the bulk order which means 200 units of t shirts werent 100% cotton, were very poor quality, torn up, 70% of units have stains on textil. Mentioning i got a problem with order was the point where communication ended :) would no recommend it unless u can check the bulk before final payment on spot. Jiří Vojtěch
Many products are low quality. You'll really need to spend a lot of time and trial and error to find quality products and good deals.
共 949 条符合条件的评价
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