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购物与时尚

CHARLES & KEITH

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200 条评价

3.0200 条评价
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关于 CHARLES & KEITH

数据更新
网站
www.charleskeith.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
98%(92/94 条)
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商家自述

CHARLES&KEITH 是一个经常成为头条新闻的鞋履、箱包和配饰品牌。 Fashion Insiders 最大的秘密是价格实惠,品质和设计奢华。

以上内容由商家自行提供,未经平台核实。

CHARLES & KEITH靠谱吗?

CHARLES & KEITH(www.charleskeith.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 42% 打了 1 星;商家回复了 98% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢他们购买的包袋和鞋子的高品质和时尚设计,经常注意到这些单品亲自看起来更好。人们经常提到许多商品到达速度很快,合身舒适并且超出了预期。 然而,一些评论者对意外的交货延误和包裹在没有适当帮助的情况下丢失感到不满意。客户还指出,在解决问题时,客户支持响应可能非常缓慢、无益且难以联系。一些买家还遇到了产品意外磨损或尺寸不一致等小问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

交货花了很长时间,当…

交货时间较长,并且当订单到达时,缺少一件物品,并且没有责任要求提供包裹证明该物品丢失。包裹打开后谁来保管?这完全是荒谬的。体验真的很糟糕。

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We sincerely appreciate you taking the time to share your experience with us. We are truly sorry to hear that your recent experience did not meet your expectations, and we apologize for any disappointment or inconvenience this may have caused. We take all customer feedback seriously, and please rest assured that we will do our best to improve on our services and product offerings moving forward. Your insights are invaluable in helping us provide a better experience for all of our customers. If you would like to share more details about your experience or if there is anything we can do to assist you further, please do reach out to us. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

最糟糕的经历,每个人都应该意识到

一月份订了一个预购包,说要二月份发货,到三月中旬还没准备好,我联系要求取消。他们花了一整天的时间来回复,又花了两天的时间来取消,并花了整整一个月的时间来退款。不再和你们一起购物,做得更好,重新培训客户服务!

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We sincerely appreciate you taking the time to share your experience with us. We are truly sorry to hear that your recent experience did not meet your expectations, and we apologize for any disappointment or inconvenience this may have caused. We take all customer feedback seriously, and please rest assured that we will do our best to improve on our services and product offerings moving forward. Your insights are invaluable in helping us provide a better experience for all of our customers. If you would like to share more details about your experience or if there is anything we can do to assist you further, please do reach out to us. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

正如我订购包时所广告的那样

正如我订购包时所宣传的那样,交货时间各不相同。

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that your shoes arrived in perfect condition and that you received so many compliments while wearing them. However, we appreciate you highlighting your experience regarding the sizing. We understand that they run about half a size too small for you, and we appreciate this valuable insight. Feedback like yours is incredibly helpful for other shoppers, and we will certainly share your comments with our product development team to ensure we keep improving our fit consistency. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

很好,质量也很好

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate you taking the time to share your feedback. We are thrilled to hear your positive comments and are delighted that your recent shopping experience with us met your expectations. Your input is incredibly valuable to us as we strive to deliver excellent service consistently. Thank you for your patronage, and we look forward to welcoming you back for future shopping endeavors. Don't forget to sign up for our newsletter on our official website to stay updated on our latest arrivals and promotions. Should you need any further assistance, please feel free to reach out to us at [email protected]. Best Regards, CHARLES & KEITH Customer Service Team

漂亮但尺码偏小

尺码小了大约半码,但鞋子状况良好,我得到了很多赞美!

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that your shoes arrived in perfect condition and that you received so many compliments while wearing them. However, we appreciate you highlighting your experience regarding the sizing. We understand that they run about half a size too small for you, and we appreciate this valuable insight. Feedback like yours is incredibly helpful for other shoppers, and we will certainly share your comments with our product development team to ensure we keep improving our fit consistency. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

c
customer亚美尼亚 · 写过 1 条评价 · 已认证 · 体验于 2026-05-16 ·

谢谢

谢谢。好的

CHARLES & KEITH 回复2026-06-08

尊敬的客户, 我们衷心感谢您花时间分享您的反馈。 我们很高兴听到您的积极评价,并很高兴您最近在我们这里的购物体验达到了您的期望。您的意见对我们非常有价值,因为我们致力于始终如一地提供优质服务。 感谢您的惠顾,我们期待您的再次光临。不要忘记在我们的官方网站上订阅我们的时事通讯,以了解我们的最新商品和促销活动。 如果您需要任何进一步的帮助,请随时通过[email protected] 与我们联系。 最好的问候, 查尔斯和基思客户服务团队

A
Avni · 写过 1 条评价 · 已认证 · 体验于 2026-05-16 ·

卓越的品质和风格

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate you taking the time to share your feedback. We are thrilled to hear your positive comments and are delighted that your recent shopping experience with us met your expectations. Your input is incredibly valuable to us as we strive to deliver excellent service consistently. Thank you for your patronage, and we look forward to welcoming you back for future shopping endeavors. Don't forget to sign up for our newsletter on our official website to stay updated on our latest arrivals and promotions. Should you need any further assistance, please feel free to reach out to us at [email protected]. Best Regards, CHARLES & KEITH Customer Service Team

哪个女人不爱一只手……

什么样的女人不喜欢手包或更好的2个!!!袋子的质量非常好。我收到了同事和朋友的很多赞扬。迫不及待地想购买更多!我的上一个 C&K 包是 2018 年的,最近才拆开,所以我需要一个新包,最后买了两个,因为为什么不呢!喜欢现在流行的款式和颜色!

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

绝对令人惊叹!

我是杜尼女孩。一直都是。我正在亚马逊上看一个节目,那个女人拿着一个手提包,我立刻就爱上了它,并且知道我必须拥有!经过快速谷歌搜索后,我发现它来自 Charles & Keith。现在,完全透明,我从未听说过这个品牌,并认为它会非常昂贵,但我必须拥有它。想象一下我的惊喜......它超级实惠!几天之内就到了,和电视上一样漂亮。我对这款包包赞不绝口,我一定会再买更多颜色的! Charles 和 Keith .. 你肯定有一个新粉丝了!

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

这么漂亮的包

这么漂亮的包,交货时间很准,单品也很棒!肯定会再次购买

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

质量和价格

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, Thank you for taking the time to leave a review. It's delightful to receive such kind comments, and we are pleased that you had a positive experience with us. Your feedback on your recent shopping experience is highly valued. We appreciate your support and eagerly anticipate your return for future shopping. Remember to subscribe to our newsletter through our official website to stay informed about our new arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

我从未收到我的包裹。

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We sincerely apologize for the delay and frustration caused by the fact that you have yet to receive your order. We understand how disappointing it is to wait longer than expected for your items, and we deeply regret any inconvenience this situation has caused. We take delivery issues very seriously and want to ensure your package reaches you safely. To allow us to check the current tracking status and urgently investigate the whereabouts of your shipment, please reach out to us with your order number. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

我还没有收到我的包裹...

购买商品近一个月后,我仍然没有收到包裹,而且自 5 月 26 日以来,我的送货状态也没有更新。

CHARLES & KEITH 回复2026-06-09

Dear Valued Customer, Thank you for your review and feedback. We sincerely apologize for the delay and frustration caused by the fact that you have yet to receive your order. We understand how disappointing it is to wait longer than expected for your items, and we deeply regret any inconvenience this situation has caused. We take delivery issues very seriously and want to ensure your package reaches you safely. To allow us to check the current tracking status and urgently investigate the whereabouts of your shipment, please reach out to us with your order number. Do reach out to us at [email protected] for assistance if you require more help. Have a wonderful day ahead! Warmest regards, CHARLES & KEITH TEAM

优质的服务和质量

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, Thank you for taking the time to leave a review. It's delightful to receive such kind comments, and we are pleased that you had a positive experience with us. Your feedback on your recent shopping experience is highly valued. We appreciate your support and eagerly anticipate your return for future shopping. Remember to subscribe to our newsletter through our official website to stay informed about our new arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

交货时间极长

交货时间极长 已经等了快一个月了

CHARLES & KEITH 回复2026-06-03

Dear Valued Customer, We're sorry to hear about the delay and understand your frustration after waiting so long for your order. We've checked and can see that your parcel is currently out for delivery. We hope it reaches you very soon. If you experience any further issues or require additional assistance, please don't hesitate to contact us at [email protected], and we'll be happy to help. Best Regards, CHARLES & KEITH Customer Service Team

非常适合大学

喜欢这个包!作为一名法学院学生,我自然需要携带很多材料,这适合很多事情。非常适合放置笔记本电脑和几本书、化妆品、铅笔盒、饮料瓶等。也非常时尚

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

整个过程中的高效沟通……

整个快速交付过程中的高效沟通

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

简单的网站很棒的产品快速...

简单的网站,优质的产品,快速交货,我喜欢小钱包。 强烈推荐

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

包和小袋非常华丽,而且……

这个包和小袋非常华丽和美丽,它们可以装我每天需要的一切

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

高端品质和外观!

这个包非常漂亮,做工也非常好。它看起来和感觉都非常高端!有人问我是不是“Celine”!!恭喜这款包的制造商和工匠!!稍后我会发送图片!

CHARLES & KEITH 回复2026-06-08

Dear Valued Customer, We sincerely appreciate the time you took to provide us with your review. We are delighted to receive such positive feedback and are thrilled to hear that you had a great experience with us. Your valuable input regarding your recent shopping experience is highly appreciated. Thank you for your kind words, and we eagerly anticipate the opportunity to serve you again in the future. Don't forget to sign up for our newsletter on our official website to stay informed about our latest arrivals and promotions. Should you require any further assistance, please do not hesitate to contact us at [email protected] Best Regards, CHARLES & KEITH Customer Service Team

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