Hi Melayia,
We completely understand your frustration regarding unexpected account activity, and we'd like to investigate this further with you. If your dispute was denied, the transaction will stay in your account history. For new information that was not included in your original dispute, you might be able to file for reinvestigation.
As this situation requires direct support, we also recommend you to reconnect with us through the app or at 1 (844) 244-6363. Our Member Services team can guide you through the next steps.
- The Chime Team
Hi Marsh, thank you for sharing your experience. We're glad our team was able to support you when you needed help and that multiple Chime features have been helpful for you. Thank you for your review.
- The Chime Team
Hi Gimel,
We appreciate the feedback. Since this may require account-specific review, please reach out through the Chime app for secure support.
- The Chime Team
我已经在 chime 工作了很多年,对他们的服务很满意,我建议他们做的唯一一件事就是建立国际银行业务,我的意思是能够进行国际 ACH 转账。
Chime 回复2026-07-26
Hi Frank,
Thank you for being a loyal customer over the years. We’re very glad to hear that Chime continues to meet your banking needs. We appreciate your suggestion about enabling international ACH transfers, as this would certainly add convenience.
Your feedback about expanding our international banking options will be shared directly with our internal team. Thank you for taking the time to share your thoughts.
- The Chime Team
Hi there,
We appreciate the review and are happy to hear you’ve had a positive experience with Chime. At this time, the Instant Loans product is available to a limited group of members. As it becomes available to more people, eligible members may receive an email and a push notification in their Chime app.
- The Chime Team
Hi Jennifer,
We really appreciate your continued trust in Chime, and we're glad to hear you had a positive experience with both our app and support team.
- The Chime Team
Hi Pamela,
We absolutely understand how stressful it is to have your account hacked, especially when funds were taken due to unauthorized account activity.
If you have already disputed the charge on your account, you can check your dispute’s progress in the Chime app by tapping the Disputes banner at the top of the home screen and selecting the specific charge for more details. Most disputes are resolved within 45 to 90 days depending on the type of transaction and dispute involved, with updates sent by email.
If you're open to it, we'd love the opportunity to try again. We recommend getting in touch with us again at 1 (844) 244-6363 or in the app, so we can look into these and address the concerns that you have.
- The Chime Team