Hi Kolin,
We know how inconvenient having fees are, that's why Chime has no monthly fees, overdraft fees, or minimum balance requirements—but some fees apply, like $2.50 at out-of-network ATMs and 1.75% for Instant Transfers out. We don’t believe in hidden fees or profiting from our members’ misfortune. That’s why we share exactly what fees may apply and make sure you always know what to expect.
We appreciate the review and if you need more help, our Member Services team is ready to look into this for you. Feel free to contact them in the app or at 1-844-244-6363.
-The Chime Team
Hi there,
We completely understand how stressful it is to have your SSI funds delayed, especially after always receiving them seamlessly in the past. You deserve financial peace of mind, and we want to help you track this down.
Chime releases your money the exact second we receive the payment file from the Social Security Administration. Because agency release schedules or banking holidays can vary from month to month, we haven't received your specific file just yet. You will get an automatic notification the moment your SSI deposit hits your account.
We want to make sure everything is on track for you. Please call our Member Services team directly at 1 (844) 244-6363 so we can review your account timeline together.
- The Chime Team
Hi Deborah,
Thanks for sharing this. We’re happy to hear you had a good experience with Chime support and so glad it's been helpful for your financial routine.
- The Chime Team
Hi Francisca,
Thanks for the review! We’re happy SpotMe has been helpful for your financial needs. Just to set expectations, Chime may increase limits up to $200 based on your account and direct deposit history, spending activity, and other risk-based factors. We value your feedback as we keep improving.
We appreciate you being part of Chime and taking the time to share your experience.
- The Chime Team
Hi Louis,
Thanks for being part of Chime family. We’re glad to hear that Chime helped you work toward your goals, and we truly appreciate you for taking the time to share your experience.
- The Chime Team
Hi Janet,
We appreciate the review and are happy to hear you’ve had a positive experience with Chime. We're glad that MyPay has been helpful for your financial planning around payday.
-The Chime Team
Hi Lenny,
We know how frustrating this can be. We always strive to provide a great experience, and we understand that your most recent experience didn’t live up to this standard.
If you are open to it, we would appreciate the opportunity to look into this further. Please reach out to us at 1 (844) 244-6363. Our Member Services team is available 24/7 and is ready to address your concerns.
- The Chime Team
Hi Sandra,
We truly value having you as a member and understand how frustrating this situation must be, particularly after you've already reached out. We want to sort out any issue related to MyPay. You can use MyPay advances to get money within 24 hours for free, or instantly for a 3% fee (minimum $2 and maximum $5). Instant advances are completely optional. To keep your information safe, we do not access private account details over social media. Please give our team another call at 1 (844) 244-6363 so we can look into this deeply and get it sorted out securely.
- The Chime Team
SoFi
Current
Varo Bank
Ally Financial
Capital One US
Cash App
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Revolut