Order cancelled
They cancelled an order without explanation, dont trust
关于 focalprice.com
数据更新- 网站
- www.focalprice.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 差评回复率
- 1%（1/155 条）
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focalprice.com靠谱吗？
focalprice.com（www.focalprice.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 433 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 1% 的差评。数据最后更新于 2026-10-24。
用户怎么说
Thieves
Ordered 7 months ago. Never received anything. Focal price reaction: please be patiënt. I lost my money, so my advice: never buy at Focalprice
Never shopping at Focal Price again
Waited two months for my Elephone to arrive with constant messages to get updates even though payment had been taken by them on day one. They have no customer service. I needed to use the warranty 3.5 months in to receiving the phone and I am now 6 months in to receiving the phone I still haven't been able to use the warranty. They won't call me, won't escalate the issue, won't assist in using the warranty but to my every message they respond saying I am almost out of warranty. Well yes I am now thanks to them not doing anything for over 2 months of me constantly messaging them!
Great buy
I bought a Jiayu s3 cell phone from focalprice. Everything went right. Shipping and trace tracking on time and the item in perfect condition.
Its more fun just throwing your money away than deal with this co.
Terrible company, warn others. No customer service. Selling products that do not and cannot work in the UK. Bought XiaoMi Running shoes, The app platform can only ever work in China, but they are selling these on the uk site. I bought a pair . I even got onto the manufacturer and they where very surprised to find that Focalprice was selling these as they confirmed that they where not for the UK market only ever China. They can never work, a complete waste of money. When I had conversations with them, their attitude so arrogant, basically hard luck. Go away. If you want very very slow deliveries, rubbish quality, goods gthat can never work in the UK and non existent back up. Use this company. Never again.
Never again
5 months later…no package, no money back. Focal price reaction: ‘We can refund you as soon as we received the returned package’ ...Sure.. after 5 month waiting ? My opinion: Incompetent company…better throw your money into the swamp instead of buying at focalprice.
Great Service and Security
Overdue on this and extremely sorry. I ordered a Zenfone 5 back in June and was amazed they first insured I was actually the person on the card and intended to order this phone. Not many places care on orders over $100. They did, then promptly sent my order out as asked. I had to sign for the package when courier(DHL) delivered it. Was wrapped well enough to avoid any kind of damage Of course phone works beyond reproach and the price beat everyone else by least $50. I will definitely order from them again.
bad service!
I bought many products in this store As long as everything is OK, so no problems Once sent to a defective product, the store starts to pretend to answer, regardless of content. Both times I encountered problems with their products, they tried to do everything they can to shake the warranty. These both times I had to ask for help in paypal paypal and both times found my complaints justified In short, recommends thinking twice before buying
worst company ever
Bought a blackview mobile at £75. Went up in price. Friend ordered on the current price and he got his phone while they telling me it is not in stock. Such liars
Absolutely awful, do not buy from this company!
I ordered a smartphone from this company (Meizu M2) and paid for express delivery, the item took 3 weeks to arrive (longer than I paid for), and when it did, it was ridden with adverts and viruses, and their customer support couldn't care at all. The OS was full of intrusive adverts, and when I managed to run a virus scan on this, it showed stock apps to be a trojan and others to be adware. I was also redirected in the web browser on a regular basis to scam websites. Also, there were Chinse phone calls in the phone log despite this being advertised as new. When I reached out to focalprice for support on this, they asked me to send screenshots, which I did, and they then said this was a new phone, not used, effectively saying I was lying. I told them I was not happy, and they said I should post it back, but that I had to pay postage, and if it got misplaced in transit they would not refund me, which with them saying this up front, tells me they're never going to give me a refund. Absolute disgrace, and I would never buy from this company.
Never received my merchandise, lost $150
After trying them the first time, with somewhat satisfactory results on a small order, I ordered a second time and never received anything. Get the credit card Company to get a refund, but this is a long process. Avoid using this website.
Scam Merchants Avoid At All Costs
Bought a phone at beginning of October from them and paid for express delivery,nothing happened for 2 weeks when i contacted them they said colour out of stock would send me a different colour gave me a tracking number, this number did not exist after another week I contacted them and they said they had made a mistake with the tracking number and gave me a new one and would refund the express delivery charge this this has not happened and no sign of Phone so I raised a case with paypal and asked for a full refund they contacted me and said they can not refund me untill i close the case with Paypal total nonsense ,deal with these people at your own peril
Hack, Scam, and no item
I ordered some trivial items on FocalPrice.com. A few days later, I received a call from my credit card company saying that my card number had been used elsewhere (I had been breached), I also received calls from another merchant for the same issue, and I started receiving scam phone calls. I'm very protective of my information and only regularly use this card at a few trusted merchants. All evidence points to that FocalPrice either has weak security or is in on the breach. An empty envelope eventually showed up from FocalPrice (about a month after my order) and there were no contents inside. I contacted FocalPrice and included a photo, and then was told to file a RMA. I did so, included a photo, and then was asked to include more photos (of which there were none). So, I had to file a chargeback. What a disaster it's been for me having ordered from FocalPrice. It's not worth it.
Low prices and variety of items!
I bought a couple of times variety of jewelry and have come a month for the shipping is free, if you want to arrive in less time you have to pay more !. Now it is what I requested no problem.
Ordered a PS3 game controller over a month ago, Never got here and I am getting ready to file a lawsuit because of how angry I am!!!!!!!!
NEVER BUY FROM THESE JERKS, HUGE SCAM!!!!!!!!!!!!!!!!!!!!!! I have not been able to track my order or contact them in any way. My order has been over a month ago and I will file a formal complaint and do my best to have them terminated from ever selling anything ever again! I have suffered chest pains and severe mental anguish in this whole thing! If you buy online, AVOID THESE CON ARTISTS!!!!! -Jake Luechtefeld.
Order
My order was suppose to be in between 7-15 days, its been way over that and still order has not arrived. Paying more is a better route than waiting forever and not being able to get ahold of anyone. Will not order from here again, ever...
focalprice.com The company is a thief and a crook.
I return the item item for focalprice.com The company is a thief and a crook. he didn't return my money back .FPTZFIVKVFY1 CA$ 322.87 Paypal All Shipped 9/22/2014 21:59:12 10/17/2014 Destination Country - Tracking Consuming: 6313 ms - Go to official website 2015-04-02 16:33 NLAMSA,Netherlands, Item has arrived in foreign country 2015-04-02 08:30 NLAMSA,Netherlands, International shipment has arrived in a foreign country 2015-04-01 12:22 MISSISSAUGA, International item being forwarded to destination country 2015-03-30 19:18 EDMONTON, Item processed 2015-03-30 18:33 EDMONTON, Item processed 2015-03-30 18:32 EDMONTON, Item processed 2015-03-29 16:59 EDMONTON, Item processed 2015-03-29 16:59 EDMONTON, Item processed 2015-03-28 11:59 EDMONTON, Item has been returned and is enroute to the Sender 2015-03-28 11:59 EDMONTON, Recipient not located at address provided. Item being returned to sender. 2015-03-19 08:57 EDMONTON, Final Notice; Item will be returned to sender if not collected within 10 days 2015-03-12 20:43 EDMONTON, Item available for pickup at Post Office 2015-03-12 16:53 EDMONTON, Item in transit to Post Office 2015-03-12 11:20 EDMONTON, Attempted delivery. Notice card left indicating where item can be picked up. 2015-03-12 08:36 EDMONTON, Item out for delivery 2015-03-12 07:04 EDMONTON, Item processed 2015-03-11 23:33 EDMONTON, Item processed 2015-03-11 23:32 EDMONTON, Item processed 2015-03-10 23:19 WINNIPEG, Item in transit 2015-03-10 20:57 WINNIPEG, Item processed 2015-03-07 05:06 MISSISSAUGA, Item processed 2015-03-05 20:52 MISSISSAUGA, Item has arrived in Canada and was sent for further processing. 2014-10-28 15:42 NLAMSC,Netherlands, International item processed in originating country 2014-10-28 15:42 NLAMSC,Netherlands, International item has left originating country and is en route to Canada Origin Country - Tracking Consuming: 5062 ms - Go to official website 2015-04-03 08:00 Undeliverable item, has been returned to shipper 2015-04-02 16:33 The item has been processed in the country of destination 2014-10-30 05:03 The item is on transport to the country of destination 2014-10-28 15:42 The item is at the PostNL sorting center 2014-10-23 12:16 The item is pre-advised
2 MONTHS LATER NO MONEY NO PACKAGE
HORRIBLE SLOW INCOMPETENT SERVICE. PACKAGE HAVENT ARRIVE AND THEY DIDNT REFUND EVEN AFTER ASKING A FEW TIMES. NEVER EVER BUY FROM THIS SITE!!! BEWARNED!!!
AVOID THIS SITE!!
Do not fall for the false advertising it says it has "sapphire glass! its NOT TRUE! Their description specifically says "Equipped with sapphire 2 lenses, high resistance to wear" . True Sapphire glass is suppose to protect from scratching and cracks. In addition because of the small size of a watch glass sapphire glass is extremely hard to crack. My watch cracked just from basic everyday use broke within 1 week of it being used. Customer service is horrible! The person in touch with me is absolutely st**!?!d. I got the watch late Jan, used it for a good week then it had scratch and cracked only form everyday use, so i emailed them early Feb they said they are on holiday and email after a week or so which i i did then they respond to me saying i had the watch too long, i told them thats not true and gave them the timeline. So CS comes back saying i should have used screen protector then gave me false hope of giving an exchange for the watch that i need to pay shipping to return i say ok i will pay shipping give me info how to do it. Then she comes back saying they dont have the power to give refund i said i dont need refund i need an exchange. She comes back saying they have no power to do that! they said it is just the item i received and it doesnt have functional failure! Again reiterated to them that there is functional failure. Se comes back saying sorry i cant return it its just the item you got. Ok so it measn its just the item i got meaning its a BAD item! Horrible Horrible Service. you will never get anywhere! I will NEVER BUY from this website again, this website is a HUGE SCAM!!!
Very Negative experience with focalprice.com
I want to share my very unpleasant experience dealing with Focalprice vendor Yao.Sun / humin.lu. his site announced one day deal for selling 100 items for $ 1.00. I ordered the package the day, and received confirmation. However, the package was sent three weeks later, when even mention of the deal disappeared from the site, and I got only one item. Now, I want to emphasize, I am not complaining about monetary loss. I am talking about fair sales practices. I contacted the vendor, and he denied that such deal was ever offered. So he changed the price AFTER my order was placed and accepted and didn't bother to notify me. Our communication did not bring any agreement. I want to warn(possible customers, customer service, site administration) about fraudulent practice, complete disrespect to customers and utter disregard to all rules of fair sales practice. Also, in the past there have been several similar cases (such as with a smartphone etc). I supposed now that this is not an accident but a deliberate policy of this site Of course, I will never buy from him again and will recommend not to deal with the Focalprice to everybody I know. Subject: Only 100pcs $0.01 For Daily Deal Super Decontamination Cleaning Magic Sponge (White) Order ID: FPGZA65PL3NZSKU: hjg68w
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