Dear Dennis,
We are so pleased to hear your order arrived ahead of schedule! Your kind words about our transparency and promptness mean a lot to us. Thank you for your wonderful recommendation.
Have a great day!
Best,
Leslie
Hello Barbara,
Thank you for ordering your glasses with FramesDirect. We offer a 30-day return and exchange policy on your eyeglasses if you are unhappy with the size of the frames. I will have a member of our returns and exchanges team reach out to you to discuss your options.
Hello Daniel,
I am sorry to hear that you received your glasses in that condition. We would be happy to help get this resolved for you. I see that you have already initiated a return of your glasses. I will have a member of management reach out to you to discuss your experience.
e
eric abalahin · 写过 1 条评价 · 体验于 2026-05-19 ·
★★★★★
轻松直接的购买
简单直接的购买,没有任何麻烦。
Frames Direct 回复2026-05-20
Dear Eric,
We are so pleased your purchase was easy and straightforward. We appreciate your feedback.
Have a great day!
Best,
Leslie
Dear Leda,
We are so happy to hear you love your new glasses and had such a positive experience! It's wonderful to know our AI try-on tool was helpful and that the lenses are the best you've ever had. Thank you for your amazing feedback!
Have a great day!
Best,
Leslie
Hi there! We're so glad you enjoyed our product and service! We appreciate your kind words about our lenses and quick delivery.
Have a great day!
Best,
Leslie
d
don hedden · 写过 1 条评价 · 体验于 2026-05-05 ·
★★★★★
优质的客户服务快速交付...
优质的客户服务快速交付奥克利丝锥 2.0 处方是准确的周日订单周六到达
Frames Direct 回复2026-05-20
Dear Don,
We are so glad to hear you had a great experience with our customer service and fast delivery! We appreciate your positive feedback.
Have a great day!
Best,
Leslie
P
Peter Forster · 写过 4 条评价 · 已认证 · 体验于 2026-05-16 ·
★★★★★
好产品
好产品。价格合理。下订单和收到产品之间的时间过长。仅订购了框架。
Frames Direct 回复2026-05-20
Dear Peter,
We appreciate your feedback on our product and pricing. We are working to improve delivery times for all orders. We value you as a loyal customer and we'll aim to earn 5 stars from you on your next order!
Have a great day!
Best,
Leslie
Hello James,
Thank you for ordering your glasses with FramesDirect. I am sorry to hear that the glasses are not fitting as expected. I will have a member of our returns and exchanges team reach out to help get this issue fixed for you.
K
Kash · 写过 2 条评价 · 体验于 2026-05-02 ·
★★★★★
简单直接的购买
Frames Direct 回复2026-05-15
Dear Kash,
Thanks for the kind review and perfect rating! We love hearing from our customers and we appreciate your positive feedback! We value you as a loyal customer!
Have a great day!
Best,
Leslie
h
henry ackerman · 写过 1 条评价 · 体验于 2026-05-01 ·
★★★★★
杰西卡非常乐于助人
Frames Direct 回复2026-05-14
Dear Henry,
Thanks for your kind compliments! I've shared your review with Jessica and you've put a smile on her face with your nice remarks! Thanks for recognizing her for a job well done! We appreciate your business and we value you as a loyal customer!
Have a great day!
Best,
Leslie
Dear John,
We're happy to hear that you are satisfied with the quality, price, fit, and delivery of your new glasses. We appreciate your kind words and are so glad you enjoyed your experience. Thank you for your feedback!
Have a great day!
Best,
Leslie
S
Sandra Johnson · 写过 2 条评价 · 体验于 2026-05-06 ·
★★★★★
这些眼镜是我的一切……
这些眼镜正是我所期望的......运输速度很快!告诉朋友和家人给他们买一双......爱他们!
Frames Direct 回复2026-05-13
Dear Sandra,
We're happy to hear that you love the glasses and that they met your expectations! We appreciate you sharing your positive experience and recommending us to your friends and family.
Have a great day!
Best,
Leslie
D
Diane Smith · 写过 6 条评价 · 已认证 · 体验于 2026-05-07 ·
★★★★★
很容易找到我想要的框架......
很容易找到我想要的镜框并订购它们。
Frames Direct 回复2026-05-12
Dear Diane,
We're happy to hear that you found it easy to find and order the frames you wanted. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
C
Chris · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·
★★★★★
很棒的选择,价格优惠,速度快……
多种选择,价格优惠,快速运输
Frames Direct 回复2026-05-13
Dear Chris,
We're happy to hear that you had a great experience with our selections, prices, and shipping. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
M
Martin H. · 写过 5 条评价 · 已认证 · 体验于 2026-05-10 ·
★★★★★
Frames Direct 的积极体验
我买了两副眼镜,并在合理的时间内收到了我订购的眼镜。一双我不喜欢,但我很容易就能退货并获得退款。
Frames Direct 回复2026-05-11
Dear Martin,
We're happy to hear that you got exactly what you ordered and that our return process was easy for you. Thank you for your feedback and for sharing your experience with us!
Have a great day!
Best,
Leslie
R
Richard Yates · 写过 9 条评价 · 已认证 · 体验于 2026-05-09 ·
★★★★★
眼镜是按照要求制作的……
眼镜是按照要求制作的,交货很快
Frames Direct 回复2026-05-11
Dear Richard,
We're happy to hear that your glasses were made to your specifications and delivered promptly. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
Dear John,
We're happy to hear that your wife loves the sunglasses! It's great to know she appreciates the modern design and polarized lenses. We appreciate your positive feedback regarding our fast delivery and customer service. Thanks for sharing!
Have a great day!
Best,
Leslie
g
giorgi mc · 写过 1 条评价 · 体验于 2026-04-29 ·
★★★★★
价格合理
合理的价格、多种选择和快速的运输;我会推荐它;
Frames Direct 回复2026-05-11
Hi there! We're happy you found great options at decent prices and appreciated our fast shipping. Thank you for recommending us!
Have a great day!
Best,
Leslie