Frames Direct

We're so glad you appreciated our pricing and the speed of our shipping! We truly value your positive feedback.

Dear Leann, We're so happy to hear that our customer service was excellent and that you received your superb quality glasses quickly! Thank you for sharing your positive experience. Have a great day! Best, Leslie

Dear Irene, We're so glad to hear that your ordering experience was fast and easy, with no issues! It's wonderful that your sunglasses arrived quickly and were even better in person. We're also happy you found our prices to be the best. Have a great day! Best, Leslie

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]

Dear Mike, We are so glad you appreciate our excellent service and Shuron selection. Thank you! Have a great day! Best, Leslie

Dear Leah, We are delighted to hear how excited you are about your new frames! It's wonderful that you were able to find the exact pair you wanted, and that the ordering process was fast and easy. We're so glad they arrived quickly and that you are happy with them. Thank you for sharing your positive experience! Have a great day! Best, Leslie

Dear Serg, We take pride in personalized customer service so thanks for recognizing this in your kind review! Thanks for letting us know how we did! It was a pleasure serving you! Have a great day! Best, Leslie

Dear Michael, Thanks for the 5 star grade! I'm happy to know you're pleased with your experience! It was a pleasure doing business with you and we'll aim to impress every time you order! We appreciate your review! Have a great day! Best, Leslie

Hello Shawn, Thank you for ordering your glasses with us. I am sorry you are having issues with your eyeglasses. I see that you have been in contact with an agent to start the replacement process. I will have a member of management reach out to you to discuss the process to file a claim using the Eyewear Protection Plan.

Dear Russ, We're so glad we could help you quickly get your replacement frames! We appreciate you sharing your positive experience with us. Have a great day! Best, Leslie

Dear Dave, We're so glad you found a perfect fit and saved! We appreciate your feedback. Have a great day! Best, Leslie

Dear Jack, We're glad you found styles you liked and that delivery was prompt. We appreciate your feedback. Have a great day! Best, Leslie

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]

Dear Tony, We are so glad to hear we could help you get your new glasses quickly for your trip! It's wonderful to know that our ordering process, customer service, and product quality met your expectations. Thank you for your kind words and recommendation; we truly appreciate it. Have a great day! Best, Leslie

Dear Wendell, We are so happy to hear you enjoyed your experience with us. We appreciate your kind words about our products and website. Thank you for your positive feedback! Have a great day! Best, Leslie

Dear Lori, Thanks for the kind review and perfect rating! We love hearing from our customers and we appreciate your positive feedback! We value you as a loyal customer! Have a great day! Best, Leslie

Dear Geoffrey, We're so glad you found the perfect glasses at great prices with quick delivery! Thank you for your wonderful feedback. Have a great day! Best, Leslie

Dear Andy, We're so glad you found the perfect frames and that your insurance helped with the cost. We appreciate your positive feedback on our shipping! Have a great day! Best, Leslie

Dear Lisa, We're so happy you love your new smart glasses! We're glad to hear about your fast shipping and positive customer service experience. Thank you for your kind words. Have a great day! Best, Leslie

Dear Shawn, We're happy to hear your frames were perfect and arrived quickly. Thank you for your feedback! Have a great day! Best, Leslie