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Gazelle

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关于 Gazelle

数据更新
网站
www.gazelle.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
202 条评价
差评回复率
99%(73/74 条)
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商家自述

Gazelle 是电子商务行业的领导者。我们帮助人们充分利用他们出色的设备,从而帮助他们充分享受生活。我们决心让不需要的东西变得珍贵,让废弃的东西变得珍贵,并彻底改变 iPhone、Android、MacBook 等智能设备的生命周期。这一切都是通过销售和购买二手设备来完成的,全部来自 Gazelle.com。 是什么让瞪羚成为最好的? • 无附加合同或附加条件• 质量认证• 运营商兼容• 30 天退货政策• 无隐藏费用和诚实定价• 快速、简单和安全• 放心销售和购买的安全性 作为OG 手机经销商,可以追溯到2007 年,我们创建了Gazelle.com,提供简单的在线以旧换新服务,提供即时报价。我们的商店于 2014 年开业,为人们提供了购买新智能设备的绝佳选择。如今,Gazelle 已发展成为全国领先的电子产品以旧换新网站,用于购买和销售经过认证的二手设备。我们帮助成千上万的客户节省了他们日常使用的设备的费用,并为那些希望让他们的旧设备获得第二次生命的人提供了付款。请分享您的经验,帮助我们为您做到最好!

以上内容由商家自行提供,未经平台核实。

Gazelle靠谱吗?

Gazelle(www.gazelle.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 202 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:61% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 99% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

大多数评论者对他们的整体体验感到满意。消费者始终发现翻新手机和各种其他设备品质卓越,通常可以像全新产品一样无缝运行。人们真正欣赏他们大量的移动电子产品所提供的合理和公平的价格。许多买家经常注意到运输过程非常快,他们购买的商品很快就送到家门口。 然而,一些人提到,他们的包裹在运输途中遭遇了严重的递送延误或完全丢失。一些客户还指出了货运中物品丢失或处理复杂的订单解决程序等令人沮丧的问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

瞪羚偷了我的手机。

瞪羚偷了我的手机。 我收到了报价 - 我通过电话发送 - 他们将报价减少了一半 - 我拒绝了报价,他们从未退回我的手机,也没有支付一半的金额。 他们不回复电子邮件,停用我的帐户并假装这件事从未发生过。 如果你给他们机会,他们也会偷你的手机。

Gazelle 回复2026-07-29

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns. Please know that this matter is currently being reviewed, and we are actively working to better understand what happened and assist with a resolution. For updates regarding your case and any additional information, please contact us at [email protected]. We're here to help and appreciate the opportunity to look into this further.

我买过好几部手机,但这款手机都失败了……

我通过瞪羚购买了几部手机,没有任何问题,但我的最后一部有蓝牙问题,我认为这只是一部坏手机,于是又订购了另一部。它从未到来,我不得不填写一份表格。花了30多天才得到退款

Gazelle 回复2026-07-29

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns. Please know that we are actively working on your situation and would appreciate the opportunity to review the details further and provide any available updates. Please contact us at [email protected], and our team will be happy to assist you

简单透明。

简单透明。 多年来,我从 Gazelle 购买了超过 6 部手机,每次收到的手机都正是我所期望的。当然,它们是二手手机,并不总是处于完美状态,但这就是它们以折扣价出售的原因。此外,它们并不总是最便宜的选择,但我能真正得到广告上的东西,让我安心,这值得我花一点点溢价。

Gazelle 回复2026-07-28

WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you!

客户服务严重缺乏

我花了两周时间才接到电话,当我打电话给客户服务部时,整个午休时间我都处于等待状态,不得不挂断电话然后回去工作。然后我反复发邮件,回复很慢而且没用。通过电子邮件提供的信息没有解决我提出的具体问题,显然是对运输问题的预设回复。如果我第一次就得到了清晰而诚实的回答,那么这次经历是完全可以忍受的。

Gazelle 回复2026-07-28

We're sorry that the delivery took longer than expected . We understand how frustrating it can be to spend time reaching out for updates and still feel uncertain. That said, we're glad to hear that your phone ultimately arrived safely. We appreciate your patience throughout the process and sincerely apologize that the service experience did not reflect the level of support we strive to provide. Thank you for your feedback and for giving Gazelle the opportunity to serve you.

非常不满意

我于 7 月 15 日订购了手机,截至 7 月 26 日尚未收到。

Gazelle 回复2026-07-27

We're truly sorry to hear that your phone has not yet arrived. This is something that we take very seriously and we want to take the correct steps so we can give you a resolution. Please contact us at [email protected] so we can take a closer look at your order and provide any available updates.

按照屏幕上的简单操作...

按照屏幕上的简单说明进行操作,一切正常。电池已充电,电量保持在 100% 过夜。

Gazelle 回复2026-07-27

It's great to hear that everything worked as expected and that your device arrived with a strong battery and performed well right from the start. We appreciate you choosing Gazelle and hope you enjoy your device!

我订了两次他们都没有发货…

我订购了两次他们都没有发货 SHP548157 SHP548158 已经8天了

Gazelle 回复2026-07-28

We're genuinely concerned to hear that neither of your orders has shipped after 8 days. Please know that we are actively working toward a resolution in your cases and would like the opportunity to provide more information specific to your situation. For the latest updates regarding your case, please contact us at [email protected]. We're here to help and appreciate your patience.

看不到我的电话…

无法看到我的手机给所有人打电话,并且由于某种原因 10 天都无法发货,我的手机在哪里???

Gazelle 回复2026-07-28

Thank you for your feedback. We know waiting this long for a phone is incredibly frustrating. We're sorry for the inconvenience and want you to know that your case is being worked on. We appreciate your patience and would like to help however we can. Please contact us at [email protected] so we can review your order and provide the latest information available

没有比这更糟糕的经历了

没有比这更糟糕的经历了。订单一天后,我被告知缺货,请稍等,很快就会发货。一个多星期过去了,没有任何更新,所以我联系了客户服务人员,他们告诉我他们要取消我的订单。等了一个多小时才与某人交谈只是为了告诉我他们不会帮助我..哦,但是这里有一个 10 美元的促销代码。这些年来我已经从 Gazelle 买了几部手机,再也没有买过。

Gazelle 回复2026-07-28

Thank you for your feedback. We're truly sorry that your experience did not go as expected. We understand how disappointing it must have been to place an order, be informed of a backorder. This is certainly not the experience we want our customers to have. We sincerely apologize for the frustration and inconvenience this situation caused and appreciate you taking the time to share your experience with us.

我对第六代非常满意......

我对以优惠价格购买的第六代 iPad 非常满意!到目前为止,它运行良好 - 没有抱怨!

Gazelle 回复2026-07-28

We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!

我从…买了几部 iPhone

我从 Gazelle 购买了几部 iPhone,到达时它们都处于原始状态,可以正常使用。在这一点上,我怀疑我是否会直接从苹果购买新的。 Gazelle 为我提供了适合我预算的型号和价格范围,而且我不会感到超出我想要支付的价格的压力。我很高兴。

Gazelle 回复2026-07-26

Thank you for being a loyal Gazelle customer! We're thrilled to hear that your devices have consistently arrived in excellent condition and that you've found great value in choosing Gazelle. We truly appreciate your support and look forward to helping you with your next device.

ipad mini 状况良好

ipad mini 状况良好。它比预期来得早。这个价格比我查过的任何其他公司都低。

Gazelle 回复2026-07-26

It's great to hear that the iPad mini arrived sooner than expected and that you were pleased with both its condition and value. Finding a quality device at a competitive price is exactly what many customers look for, and we're delighted we could deliver that experience.

还没收到电话,而且……

已经11天了,还没收到电话。我急需它并且不满意。

Gazelle 回复2026-07-27

Thank you for your feedback. We're sorry to hear that your phone has not arrived yet, especially since you needed it urgently. We understand how disappointing and inconvenient delays like this can be when you're counting on a device to arrive on time. Please contact us at [email protected] so we can review your order and provide the latest information available on your shipment.

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