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家居与园艺

Joss & Main

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102 条评价

4.0102 条评价
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关于 Joss & Main

数据更新
网站
www.jossandmain.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
96%(22/23 条)
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商家自述

欢迎来到 Joss & Main,这里是您购买流行家具和装饰的首选 - 经久耐用。

以上内容由商家自行提供,未经平台核实。

Joss & Main靠谱吗?

Joss & Main(www.jossandmain.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 102 条用户评价,属于家居与园艺分类,口碑良好。73% 的评价为 4 星及以上,18% 为 1 星;商家回复了 96% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞其异常快速的运输服务以及收到的家具和装饰品的整体高品质。许多人还深深欣赏乐于助人的支持团队、美丽的美学以及非常顺利的订购流程。消费者注意到,购买的商品通常包装完好,实物看起来比网上图片还要好。 然而,一些人提到了令人沮丧的交货延迟、漫长的等待时间以及有关待发货货物的跟踪信息相互矛盾。其他人指出,在到达时偶尔会出现物品损坏或轻微的产品缺陷,需要繁琐的手动组装调整。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

对产品不满意

该产品两次未正确包装。这看起来很随意而且不专业。不过,客户服务热线还是不错的。

Joss & Main 回复2026-07-10

Hi Freyda, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

我还没有收到订单

我还没有收到我的订单。我被告知我会在 7 月 4 日收到它,联邦快递卡车来到我家,但包裹不在卡车上。然后本来应该7月6日到达,但卡车没有出现。然后联邦快递说今天7月7号就到了,还是没有送达!

Joss & Main 回复2026-07-08

Hi Regina, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

有些物品很好,有些则……

有些东西很好,有些东西不值这个价,所以我给 3 颗星

Joss & Main 回复2026-07-07

Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We understand that value is an important part of every purchase, and we are sorry to hear that some items did not meet your expectations. Your comments have been shared with the appropriate team as we continue working to improve our products and overall shopping experience.

美丽的落地灯

订单非常简单且无缝。我总是阅读评论,引导我选择我选择的灯。交付也轻而易举,沟通是关键。我选择的灯没有让我失望!质量非常好,价格实惠,非常满意的一次购买!

Joss & Main 回复2026-07-07

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that your experience was seamless from start to finish. It is fantastic to know that our community reviews helped guide you to the perfect choice, and that your new lamps exceeded your expectations in both quality and value! We’re also glad our delivery team kept you well-informed every step of the way. Thank you for shopping with us, and enjoy your beautiful new lighting!

我总是对产品感到满意......

我一直对 Joss & Main 提供的产品感到满意。我不断回来,因为我知道我得到了很棒的设计和制作精良的物品。谢谢

Joss & Main 回复2026-07-06

Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!

即使在说明中提到,也不包含插入物

我订购的您的在线目录中列出了这些带衬垫的枕头。信息部分提到了两次。我付款后确实看到“不包括在内”。请更正你的目录,以免其他人犯和我一样的错误。我今天订购了这些衬垫,但希望在假期中使用这些枕头。

Joss & Main 回复2026-07-03

Hi Karen! Thank you for taking the time to share this feedback, and we're sorry for the confusion and the inconvenience around your holiday plans. We’ve sent you an email to follow up directly. Thank you for your patience!

一位虚拟代理告诉我我可以……

一位虚拟代理告诉我,我可以退回壁画,因为它没有交付,后来又打电话给我,代表告诉我,我必须在交付后尝试退货,并付费才能退货。我不会再和Joss和main做生意了

Joss & Main 回复2026-07-02

Hi Patty, we are sorry about the problem with your return. We are reaching out to you by email to resolve this with you.

几周后你取消了我的订单...

经过几周的等待,您取消了我的订单。并说物品已发货。糟糕的!

Joss & Main 回复2026-06-26

Hi Eleshia, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

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