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Leaf Home Water Solutions

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关于 Leaf Home Water Solutions

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网站
www.leafhomewatersolutions.com
分类
公用事业
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
91%(64/70 条)
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商家自述

专业安装的水处理方案 了解更多 Leaf Home Water Solutions 的专业团队以能为每个家庭提供最清洁、最清爽、最健康的水为荣。作为家庭水过滤领域的领导者,所有安装都根据具体水质需求量身定制。定制方案可能包括:改善头发和皮肤状态、节省水电账单、延长电器使用寿命,以及去除钙和镁等硬水污染物,同时过滤掉氯和其他有机化合物来消除异味和口感问题。凭借先进的水质检测设备、白手套级别的安装和服务、业内顶尖的产品,以及全美最大家居解决方案公司的支持,房主可以放心把水净化交给 Leaf Home Water Solutions。期待赢得您的信任,今天就致电我们的专家团队,享受免费家庭水质检测!

以上内容由商家自行提供,未经平台核实。

Leaf Home Water Solutions靠谱吗?

Leaf Home Water Solutions(www.leafhomewatersolutions.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 200 条用户评价,属于公用事业分类,口碑一般。评价两极分化:62% 给出 4 星及以上,同时 29% 打了 1 星;商家回复了 91% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-03。

评价综述

AI 生成

看了266条评论,大家对这家公司体验都很棒。顾客经常夸安装师傅和销售人员特别专业、懂行又有礼貌,整个安装过程都让人满意。人们对新系统的表现非常满意,明显感觉到水的口感和品质有了立竿见影的提升。 不过,也有一些顾客对安装后的服务和长期维护支持感到头疼。他们反映很难联系上客服团队,要么等线时间太长,要么约好的上门时间直接被放鸽子。还有人提到一些技术问题,比如意外漏水,或者初次上门后就没有后续跟进。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我该从哪里说起?

我不知从何说起? 当销售代表来给我估价时,我们商定了新系统的确切安装位置。我还被告知他们会帮我拆除旧系统。然而,当水管工来安装时,他说他们不拆除旧系统,我需要帮他。结果变成了一团糟。 更糟的是,系统无法安装在我最初想要的位置,因为盐水箱当时无法移动。我们不想冒险受伤,所以安装被推迟了。然后又等了3-4个月他们才回来在正确的位置重新安装系统——在我自己处理移除盐水箱之后。 当他们终于回来时,他们没有正确重置和再生系统。现在我的水有硫磺味,强烈的臭鸡蛋味。气味遍布我的整个房子。我的水槽、浴缸和马桶都有污渍和损坏,我的洗碗机也毁了,因为系统没有正确启动。 又等了两个月,他们回来再生系统,但现在我被告知可能需要7-15天——可能长达20天——硫磺味才会从我的家里消失。 缺乏沟通、延误、糟糕的安装和客户服务让我非常沮丧。我不会推荐这家公司。我的体验从头到尾都很失望。

Leaf Home Water Solutions 回复2026-02-17

感谢您抽出宝贵时间向我们反馈您的情况。您的情况并非我们的标准,我们会将此信息分享给团队,以减少未来类似问题的发生。如果您愿意分享更多细节供我们参考,请通过 [email protected] 联系我们。

我们早在 2023 年就买了我们的系统

我们2023年买了系统。我们氯含量高,水很硬。我妻子头发和皮肤有问题。我儿子湿疹复发。安装系统后,他们的问题都解决了,现在我们有干净的水可以饮用和洗澡。我们每年都做年度维护,运行得很好。Leaf Home对他们的产品和服务负责。

我刚装了Leaf Home软水系统…

我刚让 Leaf Home Water Solutions 安装了 Leaf Home 软水机,从最初的免费咨询到最终完成,整个过程我都很满意。 我原本以为要折腾一个晚上的施工,但 Bobby K. 效率太高了,一个多小时就把整个系统接好并运行起来。 很难找到这样既快速又高质量的工艺组合。他保持工作区域整洁,清楚地解释了如果停电该怎么办——什么都不用做!因为它会自动重启!还需要加多少碎盐以及加盐的频率。他还解释说我的系统每 14 天会自动清洁一次。我只需要偶尔加一些盐。 如果你想要一个省心的体验,我强烈推荐这个团队。

Leaf Home Water Solutions 回复2026-02-13

很高兴听到您注意到 Leaf Home Water Solutions 为您的家提供了更高质量的水,效果明显。

我的安装工 Wyatt 来自印第安纳…

我的安装工 Wyatt 来自 Indiana 办公室,太棒了。因为当地市场排期出了问题,他开了 4 小时车来给我安装系统。他的工作太出色了……水管和排水管都整理得干净整洁。这才是真正的专业工作。而且他非常有礼貌!之后他又开车 4 小时回家,第二天去完成另外 2 个工作。

优秀的技师

几次我请求技术服务,技术员 Miguel Morales 来我家,他非常有礼貌、尊重人、专业、友好且知识丰富。当他后续回访时,他从不回避问题,而是直接面对,并向我解释问题是什么。如何避免未来的问题,以及在需要时不要犹豫联系客户服务。我会向任何与 Leaf Home water Solutions 签约的人推荐技术员 Miguel Morales。他是我遇到过的最好的之一。

Leaf Home Water Solutions 回复2026-02-12

很高兴听到我们的团队达到了甚至超出了您的期望!

谢谢,但不用了!

The install was pretty good. The tech who did the install was a nice guy, he cleaned up his mess, gave me a few pointers, but when he was about to leave he revealed to me there was an issue with the controllers. Said it wasn’t a big deal and somebody would come from Leaf/distributor to have a look at a program or programming issue, it would be taken care of, and that they would call me to set up a time. They being leaf or maybe a distributor for leaf, not sure. The install tech was a contractor with leaf or the distributor, again not sure about that. I waited a couple days and never received a call from them. The system quit working and so I called them. They sent their own tech to have a look. He was pretty young but seemed to know what he was talking about. He went under the house to see the units and came back out after a few minutes and told me the issue was resolved and the softener/filter system was working fine. He left but his fix only lasted about a day and a half and it quit working again. I did this two more times with them but had to call them each time. There was no follow up from them. A system that cost what I was going to pay should come with some follow-up. It was expensive for what I got. I should probably mention also that when the sales rep came out to test my water and sell me a system I remember thinking this guy is just like a car salesman. Turned out that’s what he did before taking a sales job with this company. He would give a price and I would refuse it, he would say let me call my manager just like at a car dealership, no kidding. This happened atleast 4 or 5 times. To get a price that I could deal with he had stripped off several options to drop the price so in reality I didn’t really get a better price. I traded system features for dollars is all. I was still gonna pay more than I wanted but I was thinking about service . I wanted good service because I traveled a lot for work and didn’t want to worry about that. Anyway, their tech came by a couple times and both times he said it was fine and running when he left. It’s basically never worked for more than a few days. I quit calling them becasue they wouldn’t respond or if they did respond they would tell me a tech would be out. He would call before coming. He never called. I finally told them I wasn’t making payments on somethin that wasn’t working properly from day one. They said hey would place a lein on my house if I didn’t pay. I haven’t paid a dime on it and it hasn’t worked since the tech left the last time. A $7500 paper weight is what I got. It has never worked and they never really tried to make me happy or even attempt to find the real issue. The installer said it was program or programming related but the techs that came out never spent more then 5 minutes under the house to fix the system. Not once. Each time it was quick and they were gone. No mentioning of any program or programming issues even though I relaid to them what the installer told me. It was a terrible experience for me, my well is still the same as it was before they installed this system under my house, and there’s a finance company out there that wants to get paid. I have never recieved another call from them to try and make things right. They didn’t care, they really didn’t. I never had a conversation with anyone from there that seemed to care that I was sold a system that didn’t work. Not one time. All I got from them was what they said when they said a tech was coming. No “ I’m terribly sorry your having issues”, or “sorry to hear that, we’ll get someone out there right away to get your system up and running”, none of that, No apologies or niceties. We will send a tech and he will call before he comes out” is what I got. The whole thing was a mistake and I wish I had never called them. I should have purchased a system from Amazon that does the same things for 1/3 the price and installed it myself. I am a tech by the way. I am in industrial maintenance now but was in a traveling technician position for many years working on and installing automated machinery across Canada, the US and down through South and Central America. So I know how to fix somethjng when it’s not working but this system never worked from the start and I wasn’t about to fix it myself because of the price I was gojng to pay for it and just on shear principle. Their system, their responsibility to make sure it’s working and the customer is happy. They fell far short of that. I don’t recommend doing business with them or any entity associated with them. I’ve read reviews that were good and some that were bad. To me it’s not worth the risk. I don’t want to worry about which one I’m gonna get. Who does? Steer clear is probably best. I would not do business with them again. Date of experience was about 2 years ago so it’s been more than a year. I want to keep this in front of people so it’s not an issue for someone else. Thanks.

Leaf Home Water Solutions 回复2026-02-10

感谢您抽出宝贵时间向我们反馈您的情况。您的情况并非我们的标准,我们会将此信息分享给团队,以减少未来类似问题的发生。如果您愿意分享更多细节供我们参考,请通过 [email protected] 联系我们。

你们打交道的这家公司非常…

你们打交道的这家公司非常贵,而且他们期望你对这一切都了如指掌,还只给你3天时间来决定要不要,按我们付的这个价钱,应该提供30天试用期才对。我不推荐这家公司,我尝试取消合同的时候,有人态度非常恶劣。

Leaf Home Water Solutions 回复2026-02-04

我们一直致力于提供超越您期望的体验。感谢您告知我们此事,Linda。您的反馈帮助我们做得更好。

他们撒谎、欺骗、明目张胆地偷窃 这…

他们撒谎、欺骗、坑你钱。安装完第二天就不接我电话,预约的服务也没人来也没打电话。我现在欠了9000多美元,装的系统对水质毫无改善,他们还把我之前装的Water Boss软水机拆走了。我找的其他水管工都说这系统对改善水质一点用都没有。我们连洗碗机都用不了,之前Leaf Water Solutions安装前洗碗机是好的。我和我老婆对这次经历感到恶心透了。我们在宾州卡莱尔。

欺骗性的营销手段和调包计——不要从这家公司购买

我在佛罗里达预约了软水系统。销售员上门做了水质测试,说水质偏硬(硬度6.8)。他说服我们说无盐系统能降低硬度,我们不会有钙垢堆积在管道里,还能净化水质,而且不用往系统里加盐。结果我花大价钱买了个系统,硬度一点没降。我们城市自来水水质本来就好。LHWS也说不清他们的净化系统比现有自来水安全多少。如果你担心水质又用的是城市自来水,买反渗透系统。

水软化器和反渗透系统安装

Shawn Powers是来给我们安装水处理器和反渗透净水器的技术员。他非常友好、讲解详细,对我们也很尊重。在整个服务过程中都很有礼貌,让我感觉很舒服。服务非常出色。他保持冷静专业,服务后还给我们演示了所有配件、阀门以及每年需要更换的东西。我见过的最好的人。谢谢Shawn!

质量过硬,专业靠谱

销售代表King Williams和安装工Ethan Wilson都非常专业,做得很好!我问了很多问题,他们帮我理解了所有答案。King不仅卖给我系统,还确保整个过程顺利进行。Ethan确保我理解他安装的所有内容,让我对提供的选项满意。安装完成后,Ethan带我了解了所有设备的工作原理,演示了各个阀门的用法,以及水箱里该放多少盐。他们都留了联系方式。我也很感激他们的保修和后续维护服务。我真的很期待新系统,不用买瓶装水能省钱,也能减轻家电和水管的压力。预约时间大家都准时。我真心推荐Leaf Home Water Solutions!

Leaf Home Water Solutions 回复2026-01-26

根据您的具体用水需求定制,确保您家中获得最纯净、最健康的用水。感谢您的推荐!

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