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Midphase

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102 条评价

3.5102 条评价
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关于 Midphase

数据更新
网站
www.midphase.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
23 条评价
差评回复率
81%(29/36 条)
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商家自述

Midphase 的网络托管和域名托管服务。 Midphase 成立于 2003 年,以出色的托管、一流的服务和优惠的价格而闻名。

Midphase靠谱吗?

Midphase(www.midphase.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:64% 给出 4 星及以上,同时 34% 打了 1 星;商家回复了 81% 的差评;近 12 个月新增 23 条。数据最后更新于 2026-08-11。

用户怎么说

谢谢,丹尼尔

丹尼尔收到了我的票,并能够立即识别问题并解决它。

Midphase 回复2024-10-23

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

再次糟糕的客户支持

再次糟糕的客户支持 - SSL 证书在迁移后不起作用;所以所有网站都显示安全错误。尝试通过实时聊天进行联系,结果等待时间为 9 小时!甚至他们自己的内部常见问题解答和教程链接也会生成 SSL 错误。提交的票证需要超过 24 小时才能得到回复 - 因此我们再次离线,没有恢复时间表。我不打算在中期更新我们的托管。在此之后寻找替代方案 ** 这个问题最终在 5.5 小时后得到解决。中期必须手动添加 SSL 证书。截至今天早上,我们的电子邮件服务器仍然无法正常工作,实时聊天仍然无法正常工作,您的内部支持链接仍然产生隐私错误。我已联系您在下面提供的电子邮件地址。这是两年内对您的托管造成的第二次重大中断 ***更新 - 我尝试联系下面的电子邮件地址来解决电子邮件服务器问题。他们无法快速解决该问题,因此将其转移给另一家提供商。询问他们应该联系谁来获得赔偿/退款,但他们忽略了这一要求。我们将继续将我们的域名从该公司移走。他们无能且不值得信任。

Midphase 回复2024-10-23

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

远离中期

今年年初(2024 年)Midphase 未能成功地将我的网站迁移到新服务器。在大约一个月的回复几乎为零之后,我聘请了外部帮助,他们在一小时内修复了我的网站。最近,他们迁移了我的电子邮件服务器,你猜怎么着,同样没有反应的客户服务。我以前可以在一封电子邮件中向 500 个收件人发送邮件,但在他们的新服务器上却做不到。他们的客户服务绝对是我经历过的最差的。如果可以的话我会给零星。远离

Midphase 回复2024-10-07

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

快速高效

不到 30 分钟就解决了我的问题

Midphase 回复2024-09-10

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

中期杀死了我的网站。避免。

中期将我的帐户迁移到新服务器并在此过程中终止了我的网站。 上周尝试更改 DNS 服务器尚未解决此问题,并且向客户支持发送的消息也没有得到答复。 更糟糕的是,我的网站的 URL 现在显示“帐户已暂停”消息,尽管该费用要到明年才付清,这给人的印象是我有错。 十多年来,我一直是中期客户,虽然他们从未表现出色,但这是一个新低。 我建议避免使用该提供商 编辑:问题升级后,经过两天的处理和大量电子邮件的解决,因此从 1 星变为 3 星。 不能更高,因为这个问题一开始就不应该在自动迁移中发生,并导致我和我的客户都感到沮丧并损失了时间。 也就是说,升级后的反应良好。

Midphase 回复2024-09-06

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

丹尼尔非常非常地打开了我的网站……

丹尼尔很快就建立了我的网站。多谢

Midphase 回复2024-08-30

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

考虑在 14 年客户之后中期终止我的帐户

我已经进行了 14 年的中期阶段,但最近他们改变了核心平台,我遇到了很多问题,我正在认真考虑终止我的帐户。他们将 cpanel 更改为 stackcp,将 mail 更改为 stackmail。 这是我的问题: 1.他们没有告知SQL数据库的登录方式已更改,并且我的网站在无法访问mysql的情况下无法运行,并且必须花钱让开发人员更改代码 2. stackmail 的电子邮件设置更改在 Outlook 上不起作用。必须删除帐户并使用 pop3。 Outlook 中通过电子邮件发送的所有数据和设置都会丢失。 3.电子邮件存储最大容量10Gb(cpanel上为100) 4. stack控制面板比较基础,与cpanel相比缺乏功能 5. 管理员无法更改cpanel的密码,必须向支持中心询问。 6 恢复/重置密码不起作用 基本上,客户服务很好,但这些限制(以及更多有待发现)非常令人沮丧,并且不是我在订阅旧的 Misphase 时支付的托管计划。实在是可惜。 11 月 5 日更新 SSL 问题,在等待客户代理 30 分钟后,(OWAIS M) 他/她甚至没有回应就关闭了聊天窗口。非常讨厌这个公司!

Midphase 回复2024-08-28

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

快速且乐于助人

Owen R. 快速为我提供了我需要的域名服务器,这使我能够恢复网站。

Midphase 回复2024-08-27

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

及时响应

我的请求得到了专业、及时的处理

Midphase 回复2024-08-27

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

20多年来无可挑剔的客户服务

我从 Midphase 获得网络托管已有 20 多年,提供无可挑剔的客户服务以及对安全性和基础设施的持续投资。

Midphase 回复2024-08-20

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

乐于助人而且有礼貌。

丹尼尔知识渊博,能够识别并解决我的问题。他能够告诉我该做什么,当我仍在挣扎时,他能够从他的角度做事。一小时后,一切都应该恢复正常。

Midphase 回复2024-08-19

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

现场支持给我留下了深刻的印象。

现场支持给我留下了深刻的印象。 我最近遇到了一个与我的共享主机从 CPanel 迁移到 StackCP 相关的问题,主要是因为我的帐户已经存在太久了,我有一些非常过时的配置。 我对是否能够获得实时支持表示怀疑,但我尝试了支持聊天。 我得到的支持代理能够非常快速地识别多个问题并为我解决它们。

Midphase 回复2024-08-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

正确的反应。但聊天管理员没有得到充分的通知。

正确的反应和相当快的反应时间。但是聊天管理器不知道您向客户发送什么样的电子邮件...他们缺乏关键信息,例如名称服务器地址和用于解锁和通过 IP 进行 FTP 的 ftp 协议设置...迁移到 stackcp 时。唉,这需要这些聊天......

Midphase 回复2024-08-01

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

远离这家公司

远离这家公司。无客户服务 我们的网站已关闭 4 天,现在我们已经 2 周没有收到电子邮件了,但仍然没有收到电子邮件。他们的系统更新杀死了一切!聊天时间是 9 个小时或更长,我想他们只有一个人在聊天。 等不及电子邮件和网站上线了,这样我就可以离开这家公司了! 这不起作用,请给我发送正确的电子邮件与您交谈! 你好!感谢您向我们告知您的经历,对于您的问题尚未得到解决,我们深感抱歉。 请直接通过“client-escalations@uk2”联系我们,以便我们讨论此问题并帮助制定前进的方向。

Midphase 回复2024-07-22

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

解决电子邮件问题的优质服务

最近升级服务器后,我在发送和接收电子邮件方面遇到了问题。 我与 Eman 打交道,他非常友善地发送了一步一步的说明来设置重定向,并将电子邮件添加回我的 MacBook 上的邮件程序中。 我一直在 Midphase 获得非常好的服务,并且会毫不犹豫地推荐他们的服务。 尽管澳大利亚和美国之间存在时差,但他们通过网站上的票务系统及时做出回应。 我很快就收到了对我的票证的回复。

Midphase 回复2024-07-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

我们的网站不见了

我们的网站不见了。 您无法登录 CPANEL。 显然 MidPhase 已被另一家公司收购,现在无法访问。 我无法访问我的网站或电子邮件。 可怜的。 哦,不要被他们给一些所谓的升级团队发送的电子邮件的预设回复所愚弄。 不可能接触到人类。 而且,您将等待大约 24 小时与提示中只有三个人聊天。 不要逃跑。 短跑!

Midphase 回复2024-07-16

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

大力支持和跟进

Midphase 回复2024-07-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

不提供技术支持

Midphase 给我发了一封电子邮件,说他们正在更改我的域名服务器,但没有说明具体内容。 技术支持不接电话,尝试一下 - 他们只是立即挂断 801-666-3139,尝试聊天 - 聊天已满(30 人)无法继续,当你连接时需要等待 12 个小时以上,6 月 24 日发送电子邮件花了 6 天才能得到回复,同时我的网站已关闭 5 天,对于这样一个简单的问题是不可接受的 - 你将我的域名服务器更改为什么?

Midphase 回复2024-07-15

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

我的问题在一小时内得到解决...

我的问题在联系支持人员后一小时内得到解决。

Midphase 回复2024-07-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

我正在更新几天的评论......

我正在更新几天前的评论。我给了他们两颗星,因为它们很便宜,而且我已经在中期工作了很长时间。我要降级为一星。避免中期。最近的其他评论都是 100% 正确的:这与过去的中期阶段不同了。支持是不存在的。您每 48 小时就会收到一次对支持票证的回复,而且它几乎与当前的问题无关,就像他们甚至没有阅读票证一样。我客户的网站已经关闭一周了,我对此无能为力。本周末我将把它转移到新的主机。

Midphase 回复2024-07-15

Hello! Thank you for letting us know about your experience and I'm sorry you've not received a solution to your issue. Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.

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