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Rebtel

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200 条评价

2.8200 条评价
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关于 Rebtel

数据更新
网站
www.rebtel.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
99%(105/106 条)
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商家自述

通话费率Rebtel for Android Rebtel for IOS 免费试用 支持

Rebtel靠谱吗?

Rebtel(www.rebtel.com)在 OK.one 的综合评分为 2.8 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑较差。评价两极分化:43% 给出 4 星及以上,同时 48% 打了 1 星;商家回复了 99% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。客户真正欣赏价格实惠的国际通话选项,并始终发现设置移动应用程序非常快速和简单。许多人强调,该平台成功地帮助他们与居住在国外的家人和朋友保持密切联系。 然而,一些客户还注意到意外帐户费用和不需要的定期付款订阅等严重问题。消费者经常抱怨客户支持团队反应迟钝,并且在解决棘手的计费问题时遇到持续的困难。其他一些人还提到,由于路由问题,他们从当地提供商那里收到了意外高的电话费。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

优秀非常好

Rebtel 回复2026-03-03

Hello Tamim, Thank you for your amazing review! We’re so happy to hear you’re enjoying our services. At Rebtel, we’re all about keeping you connected with your loved ones worldwide. If you ever need help or want to share more feedback, feel free to message us in the app or at [email protected]. Thanks for being part of the Rebtel family, we appreciate you!

可靠且易于使用

Rebtel 回复2026-03-02

Hello Bongani, Thank you for your amazing review! We’re so happy to hear you’re enjoying our services. At Rebtel, we’re all about keeping you connected with your loved ones worldwide. If you ever need help or want to share more feedback, feel free to message us in the app or at [email protected] . Thanks for being part of the Rebtel family, we appreciate you!

我无法打电话给美国,因为……

我无法拨打美国电话,因为每次通话都很忙,我已经添加了 5 美元的信用额度,即使这样我也得到了相同的回复

Rebtel 回复2026-02-26

Hi Idresh. We’re sorry your calls to the US aren't connecting. If you're hearing a busy signal despite having credit, it’s usually a technical glitch with the local access line or the number format.  We want to fix this for you right away. Please email [email protected] with the specific number you are dialing. Our team will test the connection and get your $5 credit working for you immediately Best Regards, Dann Rebtel Support

糟糕的客户服务。

糟糕的客户服务。 他们向我收取了我从未注册过的服务费用。 我已尝试联系客户服务,但消息服务器不断出现故障。

Rebtel 回复2026-02-26

Hi David. This is not the experience we want for you. We’re sorry for the technical error you encountered while trying to reach us. We want to investigate these charges and provide a clear explanation.  Please contact our team at [email protected] so we can look into your account and resolve this for you immediately. Your trust is our priority. Best Regards, Dann. Rebtel Support

向顾客多收费。骗局

诈骗应用程序。拨打英国固定电话 20 分钟约 9 欧元。支持是没有用的。在他们关闭实时聊天后,如果您尝试开始新的聊天 - 永远处于等待区。

Rebtel 回复2026-02-24

Hi Alexander. We’re very sorry for the frustration and the unexpected charges you experienced. Calls should connect correctly and charges should match usage. Please contact us at [email protected] so we can review your account and assist you promptly. -Trixie

他们立即解决了我的担忧

已编辑 |更新 几天前,我严厉批评了 Rebtel 在我不知情或未经我同意的情况下从我的银行账户中提取一定数额资金的行为。 在很短的时间内,他们做出了回应并承诺调查问题的根源。 尽管这不是他们的错,但他们还是退还了我的钱——案件结案了! 说实话,我连做梦都没有想到会是这样。 五星级服务和推荐应用程序。 谢谢你们🫡

Rebtel 回复2026-02-22

Hi Ejersa, We’re sorry to hear about your experience and for the unexpected charges. Please note that Rebtel does not charge users automatically. Please contact us at [email protected] so we can investigate the charges and resolve this issue promptly. -Mark Lowell

使用 Rebtel 服务轻松拨打电话

充值、通话等服务便捷。简直不能再好了。

Rebtel 回复2026-02-17

Hello Festus, We’re happy to hear you’re enjoying our services. At Rebtel, we’re all about keeping you connected with your loved ones worldwide. If you ever need help or want to share more feedback, feel free to message us in the app or at [email protected] . Thanks for being part of the Rebtel family—we appreciate you!

不惜一切代价避开这家公司!

不惜一切代价避开这家公司。他们未经授权从我的账户中扣除了四个月的资金。尽管联系支持人员停止付款并要求退款,但一切都没有得到解决。现在已经六个月了,还没有看到退款的迹象。他们完全不诚实——不要浪费你的钱。远离!

Rebtel 回复2026-02-07

Hi Irene, We’re very sorry for the trouble and unexpected charges. This isn’t the experience we want for our users, and we’d like to make it right. Please provide your ticket number so we can investigate the charges and follow up on your concern to ensure it is fully addressed.    -Mark Lowell

骗局

骗局 一切都很顺利,他们收了钱,让你偷偷地订阅,然后应用程序就不起作用了,通话也不起作用。无法再次登录或取消订阅。 回复:我已经联系了客户服务部,无论出于何种原因,ACC 被封锁,因此无法取消我不想要的会员资格。由于所谓的“标记号码”,即付即用的方式甚至不起作用,就像你只有借口而没有真正的服务一样。

Rebtel 回复2026-02-06

Hi there, We’re very sorry for the frustration you’ve experienced with your account and understand how upsetting this must be. To help resolve this quickly, please provide your ticket number so we can review your account and assist you directly.    -Mark Lowell

Rebtel 国际通话质量……

Rebtel国际电话质量非常好,价格实惠,可靠,连接质量良好。谢谢

Rebtel 回复2026-02-06

Hi there, Thank you for your feedback! We’re glad to hear that you find our international call quality, pricing, and reliability excellent. Your kind words encourage us to continue improving and providing the best service possible. Thank you for choosing Rebtel! -Mark Lowell

我安装 Rebtel 是为了……

我专门安装了 Rebtel,以避免在国外时高昂的通话费用。我购买了订阅/积分,并真诚地相信我的电话是通过 Rebtel 应用程序拨打的。 不幸的是,后来发现这些电话是通过我的移动提供商转接的,应用程序中没有任何明确的警告或通知。结果,我从我的提供商那里收到了 750 欧元的电话账单。如果在任何时候明确表明这些电话不是通过 Rebtel 进行的,我就会立即停止。 让这尤其令人沮丧的是,我积极尝试通过使用 Rebtel 来避免高额费用。该应用程序给我的印象是我正在通过他们的服务安全地拨打电话,但实际上情况并非如此。收到这么高的账单后才发现这一点,感觉非常不公平。 我目前正在与 Rebtel 联系,以了解问题所在以及如何解决。一旦明确 Rebtel 如何处理这种情况,我将更新此评论。

Rebtel 回复2026-02-07

H there, We’re very sorry to hear about your experience and understand how upsetting the unexpected bill must have been. This isn’t the experience we want for our users. Our customer support team will be in touch soon. In the meantime, please share your ticket number so we can check your case. -Mark Lowell

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