Rebtel

Hi there! Thank you so much for your feedback! We’re glad to hear you had a great experience with your calls. We hope you keep enjoying Rebtel! -Mark Lowell

Hi, Thank you for your kind review and for sharing your experience. We’re really happy to hear that you find our service affordable, convenient, and reliable for staying in touch with your family abroad. If you ever have any questions or need assistance, feel free to reach out to us at [email protected].

Hi there. We’re glad the phone service worked well, but we’re very sorry about your experience with our customer service. We would love to assist you further—could you please provide your ticket number so we can review your request and help resolve this? Contact [email protected]. -Trixie

Hi Andrew! We’ve clearly missed the mark, and for a long-time customer, that’s not okay. We want to prove our support is still here for you, especially while you travel. Please email [email protected] so we can prioritize your case, answer your questions, and investigate a resolution. We value your loyalty and want to win back your trust.

Hi Raphael. We’re glad to hear that our app is helping you stay connected with your family and making it easier to send Digicel top-ups. Thank you for your feedback, and we hope it continues to make staying in touch simple and convenient for you. -Trixie

We love to hear this! At Rebtel, we know that hearing a loved one’s voice clearly shouldn’t cost a fortune. It’s our mission to keep those bridges strong and affordable. Thank you for being part of our global community—we’ll keep working hard to stay your first choice for calling home. - Kaye

Hi, Thank you for your review, we’re really glad to hear you’re having a good experience with our service. We appreciate your feedback on the stability of Country Unlimited plans. If you ever have questions or need help, feel free to contact us at [email protected].

Hi there, thank you for your kind feedback! We’re glad you appreciated our prompt response and service. We hope you keep enjoying Rebtel. -Mark Lowell

Hi there. Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you had a good experience. Your feedback is appreciated and helps us continue to improve. -Trixie

Hi there, We’re truly sorry to hear about your experience and understand how concerning this must be. Please note that we do not charge customers without an active subscription, and all transactions should be traceable in our system. To help resolve this as quickly as possible, please reply here with your ticket number or reach out to [email protected] with your registered email and proof of charges. We will prioritize your case and follow up accordingly. We also want to assure you that any request for documentation is strictly for verification and security purposes only. We appreciate your patience and are committed to assisting you.

Hi Shila. We’re very sorry for the frustration caused. Calls to Iran are currently highly unstable due to local network restrictions and outages affecting all providers. In some cases, brief connections or routing attempts may still register as chargeable. Please contact us at [email protected] so we can review your account and assist you further. -Trixie

Hi Karim. We appreciate your thoughtful review. We’re glad to hear you’re enjoying clear calls and great value. Your feedback keeps us motivated to keep improving. Thanks again for your support. -Trixie

Hi there. Thank you for your review. We apologize for any confusion or inconvenience regarding billing. If you'd like to provide more details, please contact us at [email protected]. We'd be glad to assist and clarify the issue. -Trixie

Hi, Thank you for your review and for sharing your experience. We’re sorry for the inconvenience and understand how frustrating this must have been. Please contact us with your registered Rebtel phone number and more details at [email protected] so we can assist you.

Hi, Thank you for sharing your review. We’re sorry to hear about your experience and understand how frustrating this felt. Please contact us with your registered Rebtel phone number and more details at [email protected] so we can assist you.

Hi Kaleab, Thanks so much for the 5-star rating! We're glad to see you're enjoying the app. If you ever have suggestions or feedback, feel free to reach out — we'd love to hear from you.

Hello Prad, We’re sorry to hear about your experience, especially with the call being routed through your mobile operator, which led to unexpected charges. We understand how frustrating this is, particularly when you were trying to avoid international fees. Please reach out to us via the app or at [email protected] so we can review your case and assist you further.  Your feedback is appreciated and helps us improve.

Hi Suri. We’re sorry for the frustration with auto-deductions and low usage. We have a variety of plans that may better suit your needs. Please contact us at [email protected] so we can review your account and help find the best option. -Trixie

Hello customer, Thank you for your amazing review! We’re so happy to hear you’re enjoying our services. At Rebtel, we’re all about keeping you connected with your loved ones worldwide. If you ever need help or want to share more feedback, feel free to message us in the app or at [email protected] ([[email protected]) . Thanks for being part of the Rebtel family—we appreciate you!