Customer service is impeccable
Customer service is impeccable. Lighting fast response rate, speedy fast VPS service.
Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!
Shinjiru Offshore Hosting(www.shinjiru.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 256 条用户评价,属于电子与科技分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 38% 的差评;近 12 个月新增 42 条。数据最后更新于 2026-10-25。
Customer service is impeccable. Lighting fast response rate, speedy fast VPS service.
very nice host, when you have a issue with your website, they will fix the issue ! they are so pro, thank you very much guys
Purchased a strong bolt ssl and hosting package from shinjiru. Pointed my domain to them and almost immediately it was blacklisted on spamhaus blacklist. Shinjiru firstly tried to blame my domain, but seeing as it was purchased about 2 hours before, it was unlikely that was the issue. Shinjiru then asked me to point my domain through cloudflare which caused the site to crash. Upon some investigation it seems any site which is hosted with Shinjiru will be blacklisted due to Shinjiru's reputation. Shinjiru will try and blame other domains hosting on their shared servers as the reason and will try and upsell you to a VPS. These too will be blacklisted. The reason that spamhaus blacklist anyone who hosts with Shiniru is because of their reputation. Don't fall for Shinjiru trying to tell you otherwise. Also be extremely cautious when paying using crypto. You will NOT get a refund other than in account credit, which is technically useless as you wont be able to use it on any other service which wont get blacklisted. Avoid Shinjiru at all costs.
Hello there, We appreciate your concerns and thank you for bringing them to our attention. To clarify, we want to emphasize that we did not directly attribute the issue to your domain name. When it was initially flagged, we promptly notified you in accordance with our standard procedure to prevent DNS removal and IP range blacklisting. Typically, a domain listed as a ZRD entry is cleared within 24 hours with Spamhaus approval, as explained in more detail on Spamhaus's website: [Spamhaus Explanation](https://check.spamhaus.org/faqs/?id=ZRD_what_is_it). In simpler terms, the inclusion is often due to recently registered domains. Legitimate entities usually wait before using new domains, while malicious actors employ them immediately for harmful emails. It's crucial to note that Spamhaus, being an external entity managing the blacklist, is beyond our control, and we cannot influence their inclusion decisions. To address this, we recommend using the Cloudflare fix to bypass the blacklist and initiating a formal removal request. The situation was compounded by the fact that your domain is on a shared server, where conflicts may arise due to shared space and the presence of other users. We highlighted the shared hosting environment, explaining that our platform attracts a diverse user community due to our non-compliance with DMCA. This diversity could raise suspicion within the IP range. We clarified that Spamhaus considers various factors for blacklisting, including domains with heightened alerts. Importantly, we did not specifically pinpoint your domain but presented a list of potential scenarios. In summary, if you desire a more secure and isolated server environment, we recommend canceling your shared hosting invoice. You can then claim the paid amount as a credit refund to your Shinjiru account and transition to a Virtual Private Server (VPS). VPS users, especially those involved in SMTP activities, are closely monitored, ensuring compliance with our terms by providing the necessary information. This is the suggested course of action in your specific situation. In regards to the refund terms, they can be found on the website and is accessible to all [https://www.shinjiru.com/terms-conditions/] Shinjiru Offshore Hosting
I got a cheap host with many issues different than the plan that bought, just another when I asked for a refund they did not respond, I lost my time and money that is what I got from this site
Hello, Thank you for bringing this issue to us, We have attempted to verify in our system, but unfortunately, we couldn't locate any connected services related to your claims. Despite our efforts to reach you directly, we have not received any response from your end. To help us find a solution, please provide additional details so that we can assist you further. Shinjiru Offshore Hosting
2nd time in 1 week my domainname gets flagged at spamhaus while it's not even up and running. the problem is when you buy an IP Host the IP is shared among 50 websites. If one of them is sendhing phishing email, all 50 websites get banned. After Shinjiru will ask you too pay 100 dollars to change the IP. Total scam has cost me over 500 dollars the past 3 weeks and they don't do nothing to help you out. Time to look for different options after years of trust, it's gone.
Solution to dns problem If you want a host without a downtime Here you go
Worst experience ever making 24hours of making payment they came up with problems that my paypal don’t pass the fraud check after 12hours of making purchases that my money will be hold for 7days that’s insane
Indeed I can gladly say my experience with your live chat assistant and efforts in troubleshooting errors can be rated 10/10. I have had issues with different hosting platforms but when I started using this hosting site and had errors appearing on my website each time I contact the support team within a period of 24hrs my troubleshooting is resolved. Indeed I can say thank you so much for the efforts you put in seeing the demands of your customers are your top priority and are met.
As a profoundly concerned parent, I recently had an alarming experience that compelled me to share my thoughts here. It came to my attention that my son had acquired a package containing illegal steroids from two websites reportedly hosted by shinjiru.com.my. Upon investigating further, I discovered that DNS queries for these websites indeed pointed to Shinjiru as the hosting provider for these concerning, illegal pharmaceutical sites. Out of concern for the safety and well-being of young individuals, I took the initiative to contact Shinjiru through the provided email address, abuse(@)shinjiru.com. However, it's disheartening to report that my attempts have fallen on deaf ears, as I haven't received any response or acknowledgment regarding the sites' illicit activities. This lack of engagement raises significant questions about Shinjiru's stance on such illegal operations. Being under the impression that Malaysia upholds robust anti-drug laws, I am left perplexed by the apparent lack of action in this situation. I believe all of us must come together to ensure the safety of our teenagers and other individuals. The websites in question, gainzlab.com and cogentpharmaceutical.com, offer products that could pose severe and even life-threatening health risks. I intend to share this review to encourage a dialogue about the accessibility of harmful substances to our youth and anyone else who might inadvertently come across these sites. I implore you, the readers of this review, to consider whether or not such areas should be allowed to operate freely. The health and safety of our community, particularly our young people, should be a top priority for all of us. P.S.
I can say I am very very happy with the service that was rendered to me. I was walked through each process step by step, by a great customer care person. He was fantastic and solved all of my issues in record time. I must say I'm very very impressed. Great job guys
the support has been outstanding. really fast and professional. I feel in good hands with the shinjiru guys 🙏
Updated my review as the problem was solved. In the future I recommend tech support to solve tech matters asap.
great support , the issue I had was solved immediately, very friendly & helpful agents and always there to answer any questions, I recommend shinjiru to anyone that is looking for hosting! for people that are new to hosting services Shinjiru is the place to be !
Best and fast service. Same as always. AAA+
The service that shinjiru offers is nothing short of amazing, had a site issue after successful migration, they managed to go above and beyond to help fix the problem. Was most likely outside the scope of their service, yet still escalated the ticket and had the problem resolved sharpish, this issue was no fault of shinjiru, this has to be said, it was with a compatability issueon my side, yet they still went out there way and fixed, can't recommend enough 😁 now Enjoying the VPS service they offer. Great hosting options available here 😁
I've always had smooth, friendly, and prompt customer service experiences with Shinjiru and this was the same. They really could have told me to go away and laughed at me for making the mess that I did, yet again, but they went above and beyond to keep me happy. They also don't have that cold corporate customer care tone. Reminds me of dealing with small local service providers.
Response within hours, even on weekend nights I received a reply within 10 minutes during the daytime on the weekend. This is a kind and polite response and work despite being a beginner Faster resolution The work speed is as if the operator is working as it is without having to turn around the window. 24/7 Skype support is really helpful. It is a very "trusted" server company.
共 256 条符合条件的评价