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家居与园艺

Simig lighting

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162 条评价

3.8162 条评价
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关于 Simig lighting

数据更新
网站
www.simiglighting.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
47 条评价
差评回复率
26%（12/47 条）
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+8613675604758[email protected]www.simiglighting.com

Simig lighting靠谱吗？

Simig lighting（www.simiglighting.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 162 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：71% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 26% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful designs and solid craftsmanship of the lighting products, as well as fast delivery times. Many people highlight that the customer support team is extremely helpful, friendly, and quick to resolve any delivery issues. However, some customers also noted that certain items looked different from online photos or featured inferior materials. A few reviewers experienced long shipping delays, receiving damaged packages or facing challenges when trying to process returns. Some people reported that communication became difficult and unhelpful when they needed assistance after making their purchase.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

I
Ingvild挪威 · 写过 1 条评价 · 体验于 2023-05-24 ·

The worst

I ordered a couple of lamps from this store, and there is no doubt that is was the worst products I’ve ever payed for. The PH-lamp was frist of all very small and tiny, and also resembled an almost homemade plastic product. At least a product as cheap and tacky, that I have not been suprised if I found it in a Happy Meal at McDonalds.

Simig lighting 回复2024-09-04

Hello. We received your comment. 1. Did you place the order in July 2022? And leave a feedback here half a year after being delivered? You ordered 2 lights, both were small size versions. If you need it to be bigger, you can order the large size one. It shows the size on the product page. Customers can buy according to their needs. 2. The 2 lights you ordered are indeed made of metal. Our products are low-priced and cost-effective. 3. If the customer does not like the product after receiving, we support return and refund. We checked, but did not find your email. Have a nice day.

P
Peter瑞典 · 写过 9 条评价 · 体验于 2023-12-05 ·

Fake! Kopior av designlampor!

Kopior av designlampor!! Chinese copies! Do not support this company selling design copies! Read their arrogant answers to customers on here Avoid you will receive fakes!

Simig lighting 回复2024-09-06

Hello. We received your review. Did you purchase from our store? Unfortunately, we did not find your order. We support customers to share their purchase experience here. But we do not accept reviews without purchase from our store. Thank you.

E
Elina芬兰 · 写过 4 条评价 · 体验于 2023-12-03 ·

Copy produts, not real

Just wondwering how this company sell's Artek's A331 Beehive lamps with price of 340 euros when originals cost over 1000 euros. These are not real ones, copies only. Do not buy.

Simig lighting 回复2024-09-06

Hello. We received your comment. We are committed to providing customers from all over the world with cost-effective products. Do you mean that you did NOT buy products from our store, but left a negative review here?

F
Fb德国 · 写过 1 条评价 · 体验于 2023-08-02 ·

Scam company

Scam company! Avoid at all costs. They also steal your GDPR Data to China

Simig lighting 回复2024-09-06

Hello. This is the customer service team. We received your comment. We could not find your order or email. Have you ever purchased from us? We find it strange that you left such a fake review for our store. Have a nice day.

M
Martin德国 · 写过 1 条评价 · 体验于 2023-10-07 ·

Zen lamp revival

I have bought 2 fantastic zen type pendant lights at Simig. Delivery was in time though the first shipment got apparently lost in transit to Germany. Simig resent those lights without any hesitation by air delivery in order to keep the delivery timeline. However, one lamp was quite a bit damaged by the carrier. The paper box was apparently undamaged, but appeared to be top loaded with heavy stuff so that the wireframe construction of the light got warped. Simigs support was really professional and beyond my expectations. They provided prompt support and never shirked responsibility. We solved the issue by trying to repair the wireframe. So I received clever tips how to repair that and Simig also resent some black tape to get the light into the truly original state. This worked perfectly fine and the light was pretty awesome again. The only flaw of Simig is that the business model includes sending quite fragile goods to end consumer, which always challenges carriers. I did order similar things in the past (extraction hood from Italy) and did not expect that to work properly. So I do recommend always some patience. Anyway, the Simig support service can really compensate for upcoming issues, but there is still the fact that all these incidents are actually not promised when customers push the buy button.

jane norwich希腊 · 写过 1 条评价 · 体验于 2023-09-12 ·

Their customer service is consistently…

Their customer service is consistently exceptional, both in Europe and Asia. I purchased a lamp, it arrived broken. They offered to replace immediately - I purchased more, and they thoroughly checked the color I wanted to be sure, and we very good about checking lead times, etc. Very responsive. If only all customer service were this good.

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