服务员非常乐于助人,而且…
服务员非常乐于助人而且知识渊博。
Thank you for your review! We're happy to hear you had a helpful and informative experience with our team. We appreciate your support and look forward to assisting you again in the future.
在商标引擎,我们致力于简化商标检索、申请和管理流程。我们可以帮助您以低至 99 美元的价格申请 USPTO 商标,并提供各种搜索和监控套餐。来测试一下您的商标引擎...
以上内容由商家自行提供,未经平台核实。Trademark Engine(www.trademarkengine.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。83% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-12。
绝大多数评论者对该公司都有很好的体验。客户经常称赞乐于助人的工作人员在整个申请过程中提供快速解答、专业支持和详细指导。人们注意到,公司代表在处理订单和回答复杂问题时非常有礼貌、反应灵敏且高效。许多消费者一致提到,客户服务代理竭尽全力确保旅程顺利且令人满意。 然而,一些客户也指出了意外收费、自动续订以及取消不需要的服务的困难等令人沮丧的经历。一些评论者对订阅计费做法并不满意,认为有关额外费用和服务费的沟通不明确。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。服务员非常乐于助人而且知识渊博。
Thank you for your review! We're happy to hear you had a helpful and informative experience with our team. We appreciate your support and look forward to assisting you again in the future.
Thank you for your review! We're happy to hear you had a positive experience and appreciate your support.
我在商标引擎方面获得了非常好的体验。 作为居住在意大利的人,我需要在美国注册并保护品牌名称的商标。我最初尝试直接通过美国专利商标局网站进行操作,但我很快意识到,如果您不在美国,则需要一位美国执照的律师来为您处理该流程。 起初,我有点担心,因为我不知道如何找到合适的律师,整个过程如何进行,或者需要花多少钱。在网上搜索时,我找到了 Trademark Engine,老实说,它感觉像是完美的解决方案。这项服务比直接聘请律师便宜得多,而且他们几乎为我处理了所有事情。 该网站非常容易理解,我购买的是什么以及涉及的流程一目了然。大约 48 小时内,我的申请完成了,几天后商标引擎确认一切都已提交。我的商标现已向美国专利商标局备案,我正在等待他们的官方答复。 服务本身非常好。我遇到的唯一问题是监控订阅被错误激活,我想取消它并请求退款。不过,这个问题很快就得到了解决。我通过聊天联系了他们的支持团队,他们不到一分钟就回复了。他们解释说取消必须通过电话验证,所以他们打电话给我并简单地确认我是请求取消的人。 通话结束后,我立即收到一封电子邮件,确认订阅取消和退款。我的案件是由 Heather 处理的,我的订单号是 400052。她以令人难以置信的友善、专业和速度解决了所有问题。 总的来说,我强烈推荐 Trademark Engine,特别是对于居住在美国境外、需要快速、轻松地在美国注册商标的人,并且无需独自解决所有问题的压力。
Thank you for taking the time to share such a thoughtful review! We're delighted to hear your trademark filing experience was smooth and that Heather was able to quickly resolve your subscription request. We appreciate your trust in us and wish you the very best with your trademark application.
大卫很友好、及时、乐于助人。
Thank you for your review! We're glad David provided friendly, prompt, and helpful service. We appreciate your support!
客户服务代表很好。 然而,我最鄙视的是 Trademark Engine,他们以每季度 199 美元的价格“给”了我“免费 3 个月试用”的“商标监控订阅服务”。今年我在他们那里处理了 6 个商标。 他们无法取消您未通过其门户网站订购的内容,并表示您必须致电停止您未订购且不想要的订阅(在我们的情况下)。这种追加销售的心态在他们的服务销售流程中根深蒂固——我鄙视它。即使当我(从欧洲)打电话取消时,销售代表仍然试图向我推销。幸运的是,他们在通话期间“取消”了我的“订阅”,所以事情就这样解决了。我可能会在其他地方寻找未来的商标服务。
Thank you for your feedback. We appreciate you recognizing the assistance you received from our representative. We were unable to locate an account using your first name only and have requested additional information through Trustpilot so we can review your experience. Customers have the option to opt out of the free trial during checkout. We appreciate your feedback and look forward to learning more.
反应非常快。立即解决了我的问题。积极且有建设性——优质的服务
Thank you for your wonderful feedback! We're pleased we could respond quickly and resolve your questions. We appreciate your support!
Thank you for your review! We're delighted to hear you had an outstanding customer service experience. We appreciate your support!
感谢您保护 Daniel Ose 的商标 catch frazes otoant by Daniel D Ose,catch frazes,frazes,并向我解释我需要做什么。
Thank you for your review! We're glad we could help explain the process and assist you with your trademark journey. We appreciate your trust in us.
希瑟女士的 A+ 客户服务和专业精神将根据需要重新访问,并根据商标 A+ 服务和 A+ 希瑟女士推荐其他人,请考虑希瑟晋升/奖金/加薪!谢谢卡普·维塔姆! EK-
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience. We truly appreciate your recommendation and your support, and we look forward to assisting you again whenever you need us.
应用程序不太好 它添加了未经授权的订阅。不过,应该会在一天左右的时间内解决。如果可以的话,我会更新并提高统计数据。请留意您的帐户是否发生意外。
We're sorry to hear there was confusion regarding the subscription. During checkout, the optional subscription can be declined, and if you do enroll in the free trial, you also have the opportunity to cancel before the trial period ends to avoid being charged. We're glad to hear your concern is being resolved, and we appreciate you giving us the chance to make it right.
您的系统显示该应用程序已于 10 天前签署,但您今天发送了签名请求? 登录后,它说需要签名,但是当您单击“立即签名”链接时,它会确认它是在 10 天前签名的! 所以:第一,为什么它挂了? 2、为什么需要 10 天才能举报问题?
I apologize for the confusion. I checked your order and can confirm there isn't an issue or delay with your application. While we recommend notifying us once you've signed so we can expedite the filing process, your order has remained on track. I also see the agent you spoke with has already notified our team to proceed with your filing. The "Signature Required" status will continue to display until the application has been filed, even if your signature was completed earlier. This is normal, though I understand how it could be misleading. Thank you for your patience as we complete the filing process.
Thank you for your wonderful review! We're so glad you had a great experience. We truly appreciate your support!
Thank you for your review! We're happy to hear Ben made such a great impression. We appreciate your support!
Thank you for your feedback! We're glad we could be helpful and appreciate you taking the time to share your experience.
最好的客户支持。谢谢凯西
We're glad you had a great experience with our customer support team and appreciate your feedback.
乔的回应非常友善和专业。
Thank you for your feedback. We're pleased you had a positive experience and appreciate your support.
打电话要求更改订阅,原以为会很困难,但与我交谈的客户服务代理非常有礼貌,毫不费力地处理了我的请求。 谢谢。
Thank you for your feedback. We're pleased we could make the process simple and assist with your request efficiently.
客户服务成员非常有帮助。回答了所有问题,同时提供了我需要的信息。她做得很好!
We appreciate you taking the time to share your experience and are glad we could assist you. Thank you for choosing our services!
在询问您的服务问题时请挂断电话。
We're sorry to hear this happened. Being disconnected while trying to get answers is understandably frustrating, and that's not the experience we want anyone to have. We appreciate you bringing this to our attention and will share your feedback with our team so we can improve. Thank you for taking the time to let us know.
你们的代表非常有礼貌,当我说话时他总是停止说话,让我先走,这很好,因为我对财务感到非常紧张。他帮助我暂停了我的帐户并发送了确认信息,他帮助我取消了两个订阅,非常有帮助,非常有礼貌并且知识渊博。
Thank you for your feedback. We're pleased we could provide the support and guidance you needed and help resolve your concerns. We appreciate your trust in our team.
共 201 条符合条件的评价