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健康与医疗

Wherelight

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878 条评价

3.1878 条评价
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关于 Wherelight

数据更新
网站
www.wherelight.com
分类
健康与医疗
所在地
中国
状态
待认证
近 12 个月
101 条评价
差评回复率
99%(310/314 条)
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商家自述

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com

以上内容由商家自行提供,未经平台核实。

Wherelight靠谱吗?

Wherelight(www.wherelight.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 878 条用户评价,属于健康与医疗分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I ordered approximately 6 pairs of…

I ordered approximately 6 pairs of glasses, three regular and three sunglasses. I am very pleased with my selections. The prescription is right on point I was a little concerned since I have to wear progressive lenses. Not to mention, these glasses look great on me. I have been telling people about this site. I highly recommend Wherelight. I’ve been a loyal customer for about five years now.

Fantastic Service

Processing takes 7-9 days. Ships from outside US but came very quickly considering, even with standard shipping. When I had a problem with my frames, service responded quickly and was very helpful rectifying the situation. The service person I spoke to helped me replace my frames with a different pair at no cost. Points system is awesome and I got a lot of accessories for my glasses with them. WhereLight is not only legit, the glasses are inexpensive and their service team is excellent.

Glasses broke in less than 2 days

Glasses broke in less than 2 days. Not a good quality would not recommend

Wherelight 回复2025-04-09

Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please take photos of the defective product and send them to our email so that we can better assist you. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team

No one will respond to my return request

Wherelight 回复2025-04-08

Dear customer, We're very sorry to have brought you such a bad experience. I can understand how you feel. Please don't worry. We have checked our email and we are sorry to tell you that we sent the email to you, but the email was returned, would you please offer us a valid email address so that we can contact with you. Or you can send the email to [email protected]. Thank you.

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