I ordered 4 items and received only 1. It has been over 6 weeks since my order and the rest of the items are not shipped.
This looks like scam to me. I filed dispute via PayPal to refund the purchase.
Yohers 回复2025-11-14
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email 【[email protected]]】and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
Ordered a dress it didn’t look worth the money and finding it really hard to return it. I have emailed but they make it really hard to return the item
Yohers 回复2025-11-11
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
If I could give no stars i would..
The garments they sent where lousy quality. I tried to return them and had nothing but aggravation and shipping and tarrif fees that cost me more than the items. I would caution anyone buys from this site
Yohers 回复2025-11-10
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
The website pictures of the clothing appears to be AI generated but the actual clothing looks cheap and nothing like the website. I ordered over $200.00 in clothing and got a dress that looked like it cost $7.99 in some warehouse and I never got the jacket I ordered.
Buyer beware!!!!!!!!
Yohers 回复2025-11-10
We sincerely apologize for the unpleasant shopping experience. To resolve your issue as quickly as possible, please contact us via email to process the refund. Kindly send the specific problem with the product along with your order number to our customer service email: [[email protected]]. We highly value your feedback and look forward to hearing from you.
I ordered a dress from this company. The quality is poor and the dress is ugly. Nothing like what I saw on the model. I have been trying to return it they keep giving me so much run around. I have never experienced something like this. I wished I read the reviews on here before ordering that would help my blood normal. Because from what I’m experiencing with this company is a nightmare and disastrous. They’re lying about the return information they not coming across sincere.
Yohers 回复2025-11-08
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
I cannot track my order or contact anyone. i haven't received any notification about shipping. They took the money of course. Poor business when you cannot track your order or a number to reach out. more than likely, I will not order from this company again. possible scam
Yohers 回复2025-11-07
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
After posting a bad review on this site, the people of Yohers reached out to me and were very open to making my shopping experience a bit better by giving a 50% refund to my credit card. Since Sept. 2025, I have been waiting for the other items to arrive, and they have made notes about this delay for future orders. I hope that they can polish the shopping experience anytime soon. Anyway, thanks to Yohers for the refund.
Yohers 回复2025-11-06
We sincerely apologize for the delay. Your refund has been processed. Please check your bank account. If you still cannot find it, please email your order number to [[email protected]] so that we can assist you. Thank you!
They take other sites images and worse, use AI images and pass them as their own product. This place does not send the same items pictured. Save your money and RESEARCH the sites you purchase from!
Yohers 回复2025-11-04
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
This company is a scam. Be careful ordering from them. They would not credit me for items that were incorrect, or items I never received.
Yohers 回复2025-11-05
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
If I could give 0- stars I would! Never, I mean NEVER, order from here. I ordered clothes in September that I still haven't received. I received 1 poor quality item almost 2 months later. They lie in communication about the status of your order. I am disputing charges with PayPal. Will never order from this place again!
Yohers 回复2025-11-04
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
Very bad experience, i asked for a cancellation and refund 2 days after i orderd and they didn’t help me out with anything
The order is almost a month ago and im still asking for a refund they’re not professional customer service!
I’ve read that the quality is awful i saw some girls posted the difference between how it looks in the website vs the reality thats why i asked for cancellation.
Still waiting and they still acting so awful
Yohers 回复2025-11-03
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
I ordered a dress on Oct 18th for a wedding on Oct 25th. At the time of the order, when I paid, they did not tell me that the dress was on back order (being manufactured). When I sent the initial email asking when it would be sent, they stated it would be mailed out on Oct 31st. I immediately told them I wanted to cancel the order, that was too late for the wedding and that they should have informed me at the time of my order that the dress was not in stock. It seemed to me it would have been much easier to cancel the order before it was shipped. They would not agree to that and today I received an email saying it had been shipped (after 3 emails requesting and then insisting they cancel my order and refund my money). Their customer service has offered no help or resolution except that they would give me a 10% refund. No thank you. This has been a tremendous hassle for a dress I still have not received and no longer need. Order #YH14271
Yohers 回复2025-10-30
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
We’re grateful for your support and look forward to serving you again soon. If you ever need assistance or have any suggestions, don’t hesitate to reach out. You’re always welcome here at YH!
⭐️ 1 Star — Total Scam!
I had one of the worst experiences ever with this company. It took them almost three months to send my order and that was after I had already told them I didn’t want it anymore because of the delay. When the package finally showed up, they only sent half of what I ordered. The other item never arrived.
To make things worse, the product that did arrive looks nothing like the pictures on their website. The quality is cheap, the colors are off, and it’s absolutely not what they advertised. This company is a complete scam and a total waste of money and time.
Yohers 回复2025-10-29
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
Worst customer service and quality dress looks like a cheap Halloween outfit fit NOTHING like the picture and trying to return it it’s been 10 days so far and I keep getting email responses since there is no other way to communicate about offering me 10-20-30-40-50% refund and or another item even after SPECIFIED JUSTWANT YO RETURN
Yohers 回复2025-10-28
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
1 Star - Avoid This Company: Terrible Customer Service & Refund Run-Around
1 Star - Avoid This Company: Terrible Customer Service & Refund Run-Around
I've been trying to process a simple refund for weeks now, and this company keeps giving me the runaround. Despite sending over a dozen emails clearly explaining my situation, they keep asking me the same screening questions over and over as if they never read my previous responses.
I've been patient and followed their procedures. I've answered every question they've asked. I've stated multiple times that I don't want a different size or a replacement item - I just want to return the product for a refund and have been willing to pay for return shipping myself.
All I've asked for is a return shipping address. Instead of providing this basic information, they continue to deflect with more questions and attempts to avoid processing my refund request.
This appears to be a deliberate tactic to frustrate customers into giving up on their legitimate refund requests. The lack of basic customer service and respect for customers' time is unacceptable.
I'm now forced to escalate this to my bank and consumer protection agencies. I'm leaving this review so others don't experience the same poor treatment. Save yourself the headache and shop elsewhere.
Yohers 回复2025-10-27
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
⭐️ 1 Star — Do NOT buy from this company
After countless attempts and over two months of waiting, I never received my order or a valid tracking number. Every time I asked for an update, I got a different excuse — “it will ship tomorrow,” “in 11 days,” or “please don’t dispute, I’ll give you a 40% discount.” I finally lodged a dispute through PayPal and immediately got my money back. Save yourself the stress — avoid this company.
Yohers 回复2025-10-21
Dear customer, we are sorry that this shopping experience did not meet your expectations! The issues you have reported are of great concern to us, but we are currently unable to access your order details and cannot directly handle them for you. Please send an email to 【[email protected]】 and include your order information. Once we receive it, we will contact you immediately to address your problem and ensure a satisfactory solution. Thank you for your understanding!
This company is a scam. Don't purchase anything from Yohers if you dont want to lose your money.
Yohers 回复2025-10-13
Dear customer, we are sorry that your shopping experience was unsatisfactory this time! We highly value the issues you have reported and have found your order and completed the refund process. The refund will be returned along the original path. If you have any questions during the refund process, you can contact us through the [[email protected]] and provide the order information. We will follow up personally to ensure the problem is properly resolved and express our sincere apologies to you!
I ordered back in August and still waiting for my dress 😭
Yohers 回复2025-10-13
Dear customer, your order has been dispatched and is on its way. For detailed logistics information, please contact us via email:[email protected],We look forward to your reply.
Never received my dress . Ordered 9. September 2025 and customer service does not reply. Thnx god I ordered with PayPal . At least I ll hopefully get my money back !
Yohers 回复2025-10-13
Dear user, we are truly sorry for causing you trouble! The issue you mentioned we would like to resolve for you as soon as possible, but we are unable to check the order details. If it's convenient for you, please send an email to 【[email protected]】 and tell me your order number. I will immediately verify and handle it for you. I promise not to make you go through this hassle again. Sorry!
