Great customer sevice dealing with yose…
Great customer sevice dealing with yose power since last few years never had a problem
Thank you so much for your kind words and continued support!
Founded in 2011, YOSE POWER is a professional company specializing in e-bike batteries, e-bike conversion kits, and electric bicycle accessories for the global market. With more than 15 years of industry experience, YOSE POWER is committed to providing reliable, innovative, and affordable electric mobility solutions for cycling enthusiasts, commuters, and business partners worldwide.The company offers a wide range of high-quality lithium batteries, hub motor conversion kits, controllers, displays, chargers, and spare parts compatible with various bicycle types, including city bikes, mountain bikes, trekking bikes, and cargo bikes. YOSE POWER products are designed to combine performance, safety, and user-friendly installation, helping customers easily transform traditional bicycles into efficient electric bikes.Headquartered in China with warehouses and service coverage across Europe, YOSE POWER has built a strong reputation for fast delivery, professional customer support, and strict quality control. The company continuously invests in product development and technological innovation to meet the evolving demands of the e-bike industry.Today, YOSE POWER serves customers and business partners across Europe and other international markets, striving to promote greener transportation and a more sustainable lifestyle through electric cycling solutions.
以上内容由商家自行提供,未经平台核实。YOSE POWER(yosepower.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 87 条用户评价,属于车辆与交通分类,口碑一般。评价两极分化:68% 给出 4 星及以上,同时 29% 打了 1 星;商家回复了 96% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional value and reliability. Customers frequently praise the extremely fast delivery and note that items arrive carefully packaged with special tools included for easy installation. Many people find the conversion kits powerful, straightforward to set up, and capable of transforming their daily cycling routine. Some reviewers were not happy with customer service, mentioning that email responses were slow, brief, or unhelpful when trying to resolve technical issues. A few other people also felt that certain components lacked durability or experienced unexpected battery performance problems after extended use.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Great customer sevice dealing with yose power since last few years never had a problem
Thank you so much for your kind words and continued support!
Thank you for your support.
I’m am very satisfied !planning to make future payments from Yose Power! Thank you so much to Yose Power for this great service I got my order faster !
Thank you for your kind review! We're glad you're happy with our service and fast delivery. We look forward to serving you again!
I was a little bit conserned, when the package arrieved, because there was some damages in the deliverybox. The batterybox had a little bit damages, but I could repair it. Otherwise I'm very pleased with this product. It was easy to install and my wife is very satisfied to use her bike now. Happy wife, happy life!
Dear Rauno, Thank you so much for your wonderful 5-star review! We're sorry to hear that the package arrived with some damage, but we really appreciate your understanding and are glad you were able to repair the minor damage to the battery case. We'll continue working with our shipping partners to improve packaging and delivery quality. It's fantastic to hear that the installation was easy and, most importantly, that your wife is enjoying her bike again. As you said, "Happy wife, happy life!" 😊 Thank you for choosing YOSE POWER. We truly appreciate your support and wish you both many happy and enjoyable rides! Best regards, The YOSE POWER Team
Ordered a front wheel conversion kit with battery on Monday night. It arrived on the Wednesday morning. Fast delivery, well packaged. Assembled fairly easily although cables are really long and hard to make neat/tidy. Cannot vouch for reliability and longevity but first impressions are excellent. It has transformed my cycling and allows much longer and tougher journeys to be made.
Hi, Thanks for taking the time to leave a review! We're really happy to hear the kit arrived quickly and made such a big difference to your rides. It's great to know you're now able to enjoy longer and more challenging journeys with a little extra assistance. We also appreciate your feedback about the cable length — we'll pass it on to our team. Enjoy your rides, and thanks for choosing YOSE POWER! Best wishes, YOSE POWER Team
A very incredible product. I hardly see such a good customer service integrated in it with a quality/price pretty high. It was a sensational purchase experience!
Thank you for your support and for choosing YOSE POWER. :)
Excellent service to get your mony back if the product do not fit your needs. Delivery was also on time with multitude of informations.
Thank you for your support and for choosing YOSE POWER. :)
complete experience - order-delivery-mounting
Thank you for your support and for choosing YOSE POWER. :)
Thank you for your support and for choosing YOSE POWER. :)
This is the 2nd e-bike conversion kit from Yose Power, i used to convert a normal to an e-bike. Received the kit wighin 2 Days. Installation is easy, and well documented. All special tools are shipped with the kit. After installation it works instantly. We used this kit to convert a heavy cargo bike and it is certainly powerful enought to support an easy ride 😃. I bought the first kit about 6 years ago and cycled about 7 k km with it without problems. The first kit had a seperate output for the lights witch conveniently can be activated by short pressing the on/off butten. I missed that on the recent kit though .
Dear Fritz, Thank you for your continued support and for taking the time to share your experience with us. It's wonderful to hear that you've been enjoying YOSE POWER products for so many years. Customers like you are the reason we keep working to improve our products and services. We also appreciate your feedback about the light output feature. Suggestions from experienced riders are always valuable and will be shared with our product team. Wishing you many more enjoyable rides ahead! Best regards, YOSE POWER Team
Thank you for your support and for choosing YOSE POWER. :)
everything is just o.k. that's enought with best regards Jozef
Dear Jozef, Thank you very much for your continued support and trust in YOSE POWER. We truly appreciate it. Best regards, YOSE POWER team
Thank you for your support and for choosing YOSE POWER. :)
Have fitted 3 of these 350W kits and had no problems whatever, all 3 bikes now share the same components, I have bought a few spares as backup. I even used YOSE parts to repair a very pricey off the peg ebike which would have been very expensive to buy OEM parts, it had failed out of warranty and the YOSE parts fitted fine (replaced controller, harness and display). I am impressed with YOSE Power kits, it helps if you are technically minded as they are fun to play with, I like them
Dear Vaughan, Thank you for your wonderful review and continued support of YOSE POWER. We're delighted to hear that all three of your 350W kits have performed reliably and that our parts even helped you repair another e-bike successfully. Feedback like yours motivates us to keep providing reliable and affordable e-bike solutions. We appreciate your trust and wish you many more enjoyable rides! Best regards, YOSE POWER Team
Fast shipping and great AEG battery for my bike.
Thanks for your great feedback! Glad the fast shipping and the AEG battery worked well for you.
Thank you so much. Wishing you many great rides.
In the past I have bought two hub drive kits both are over five years old and both are working fine. Simple to fit if you do your own research for your own bike. I have just ordered the AP3 Pro kit, can't wait to fit it to my road bike.
Dear customer, Thank you for your long-standing support of YOSE POWER. We're truly delighted to have been with you for over five years. We hope to continue accompanying you on many more journeys ahead. YOSE POWER
Perfect: fast delivery of goods, careful packing, good quality of products, special tools included! Looking forward to practical experience.
Dear customer, Thank you very much for your wonderful review. Your encouragement means a great deal to us. The YOSE POWER team will continue to strive for excellence and provide you with the best products and service. Best, YOSE POWER
Ordered a conversion kit for a birthday present , on arrival the crank sensor was the wrong one , our fault for not knowing about bike parts , so we paid extra and ordered a hollowtech crank sensor from yose power uk as this would mean the we can get the part quicker and finally enjoy the bike , it still took over a week, on arrival part of the kit was missing , half of the magnets . Yose power stores managed to fail to package one of the four items ! It shouldn't be this hard to put a ebike conversion on a bike . I wish is looked in to other options now.
Dear Georgia, Thank you for sharing your detailed experience, and I'm very sorry to hear about the issues you've encountered with your order — especially since it was intended as a birthday gift. First of all, please accept our sincere apologies for the missing magnets in the sensor that you ordered separately. We have shared your case with our warehouse and logistics teams to ensure that similar issues do not happen again in the future. We hope that your issue has already been fully resolved. If you require urgent assistance, please contact Lily directly at: [email protected]. Once again, we are truly sorry for the inconvenience this has caused you. We greatly value your feedback, as it helps us improve our service. We hope you will give us the chance to make things right. Best regards, YOSE POWER
Bought a battery, they sent a used item and agreed to exchange it but then failed to arrange the collection. The SEEL delivery guarantee won’t cover it as I started the dispute with the seller, and now their 7 day window has passed. Don’t bother with paying the extra for this “guaranteed service” it’s worthless. Only use Yose power if you have no alternatives. The products are great, when they send the right items, but their customer service is very poor and incredibly slow to respond to emails. Pay by credit card and use the charge back system to avoid the headaches I’ve got.
Dear customer, first of all, we sincerely apologize for sending you the wrong item. We will strengthen the management of our warehouse shipping process to prevent this from happening again. Secondly, regarding the SEEL protection service, it covers cases such as defective items, non-delivery, missing or incomplete orders, and significant delays — but it does not cover incorrect items being sent. This insurance is primarily intended to protect against issues that occur during transit. As for the delayed email responses, our online customer service team is based in China, so the time difference may cause some delays. We are very sorry for the poor experience this has caused you, and we will continue working to improve our service quality. We would also like to thank you very much for your feedback. It plays a significant role in helping us build and strengthen the trust in our brand. We hope that your order has now been fully resolved. If you require urgent assistance, please contact Lily directly at: [email protected]
共 87 条符合条件的评价