Founded in 2011, YOSE POWER is a professional company specializing in e-bike batteries, e-bike conversion kits, and electric bicycle accessories for the global market. With more than 15 years of industry experience, YOSE POWER is committed to providing reliable, innovative, and affordable electric mobility solutions for cycling enthusiasts, commuters, and business partners worldwide.The company offers a wide range of high-quality lithium batteries, hub motor conversion kits, controllers, displays, chargers, and spare parts compatible with various bicycle types, including city bikes, mountain bikes, trekking bikes, and cargo bikes. YOSE POWER products are designed to combine performance, safety, and user-friendly installation, helping customers easily transform traditional bicycles into efficient electric bikes.Headquartered in China with warehouses and service coverage across Europe, YOSE POWER has built a strong reputation for fast delivery, professional customer support, and strict quality control. The company continuously invests in product development and technological innovation to meet the evolving demands of the e-bike industry.Today, YOSE POWER serves customers and business partners across Europe and other international markets, striving to promote greener transportation and a more sustainable lifestyle through electric cycling solutions.
以上内容由商家自行提供，未经平台核实。YOSE POWER（yosepower.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 87 条用户评价，属于车辆与交通分类，口碑一般。评价两极分化：68% 给出 4 星及以上，同时 29% 打了 1 星；商家回复了 96% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional value and reliability. Customers frequently praise the extremely fast delivery and note that items arrive carefully packaged with special tools included for easy installation. Many people find the conversion kits powerful, straightforward to set up, and capable of transforming their daily cycling routine. Some reviewers were not happy with customer service, mentioning that email responses were slow, brief, or unhelpful when trying to resolve technical issues. A few other people also felt that certain components lacked durability or experienced unexpected battery performance problems after extended use.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I have two kits and had them for a year now. I cannot say that the experience is faultless but the after sales service has been very good. I have been dealing with a person called 'Joey' who is very good and responds promptly to any questions. I would recommend.
Thank you very much for your satisfaction with Joey's service.
there is no after sales service, if you have a problem they just answer "send us a video" and then nothing happens. I bought it on Amazon , there is no A to Z guarantee , you can’t return the stuff if it don’t work correctly. I can’t recommend neither the seller as the conversion kit.
We apologize for the inconvenience you have experienced. To effectively address product issues, it is essential for us to review video or photographic evidence as part of our troubleshooting process. Text-based descriptions alone may lead to inaccurate assessments and potentially more serious issues. If you provide the necessary videos or photos as requested by our customer service team, we will be able to proceed with the return process. We appreciate your understanding and cooperation.
Have owned a Yose power rear wheel conversion kit for 14 months, without any issues, I was very happy. Unfortunately my battery started to suddenly shut down at just around 50% of it's charge. I contacted customer service as the battery is in warranty for 18 months. They asked me to return the battery so that could test and repair it, which I did. After a few days they contacted me to say the battery was beyond repair due the water damage and my best option was to buy a second hand battery at a cost of £120. I was surprised to here it was water damage as I avoid riding in the rain, and if I've been caught in the rain on my 15min commute I always dry everything when I get to my destination. I asked them to return the battery, which they did. When I receive it I decided to have a look inside to see how bad the water damage was. To my surprise the inside of the battery was like new with no sign of any water damage. This is very poor customer service and makes the warranty not worth the paper it's written on and has left me feeling that they just wanted to get more money out of me.
Sorry to hear about your experience. Our repair center did use instruments to confirm that the issue was water damage, and although they attempted to repair it, the damage was too severe to be fixed. Hence, we offered the most beneficial option for you. Our warranty policy clearly outlines that we cannot provide replacements for issues that are not related to the product itself. We understand this situation is frustrating and appreciate your feedback.
1) 4 parts missing from original order 2) I was lied to - told new parts or replacement was being sent but it wasn't, and was asked procrastinating questions 3) after return of original order and sending receipts for posting, it took far too long to acknowledge and organise a refund 4) refund never did arrive from the YOSEPOWER even after 13 days 5) I had to involve Amazon ultimately to get the refund Very bad business practices No customer service to contact Very bad sloppy refund system Sorry; I cannot recommend this company but cannot comment on the product as I did not have an opportunity to use it.
Dear Customer, Thank you for sharing your feedback with us. We greatly value your input and sincerely apologize for the inconvenience caused. We fully understand the importance of timely and accurate service in your shopping experience, and we are deeply sorry for the missing parts in your order. We have conducted a thorough review of our internal processes to ensure that such issues do not occur again in the future. Regarding the communication issues and refund delays you mentioned, we apologize for not meeting your expectations in a timely manner. We are strengthening the training of our customer service team and optimizing our refund process to ensure faster and more transparent handling. We understand your disappointment and sincerely apologize for the experience. Please rest assured that your feedback has been taken very seriously, and we are taking steps to improve our services and processes. Thank you once again for your feedback, and we hope to have the opportunity to provide you with a better service in the future.
Kit failed under a year and there is virtually no customer support at all it’s been nearly a month since I contacted yose about my faulty kit not replying to messages issue not resolved at all AVOID
We are sorry to hear about your negative experience. There can be many reasons for a product malfunction. If your product is still under warranty, please contact our customer service via email at [email protected]. We will provide replacement or repair services. Yose Power is committed to delivering after-sales service that satisfies every customer.
My kit has a little over 4900 km made in 2 years. The customer support was always helpful, even before the purchase, as I had no idea exactly what model I need to buy. In total 5 spokes broke, but they were replaced on warranty and even paid the bike shop to do it. A very good experience overall and a cheap, but quality DYI. The fact that you can return the bicycle to the original state is a plus for me. Easy to use, easy to install, easy to take out the battery to recharge it in the house.
Thank you very much for your support of YOSEPOWER. We will continue to strive to produce better products.
I was just wondering about the yose triangle battery the 36volt 21ah one is it the same as the ups battery that's been recalled but using yose brand name instead
We would like to clarify that the YOSEPOWER triangle battery is designed by our engineers and holds a patent certificate. We manufacture these batteries ourselves with no rebranding involved, and there has been no recall notice for our triangle batteries. YOSEPOWER has already issued a statement on this matter. We appreciate your thoroughness in verifying with us and hope that no one is misled by false information. YOSEPOWER is committed to continually enhancing product quality. Thank you for your understanding and support.
Its been 2 years since i bought my conversion kit from yose power on ebay . First of all the battery still seems to work. Its not as good as it was but its ok for its age . Now the main kit , the motor and wheel are of sturdy quality . The motor hub 250w is rather wide . It fitted my tricycle no problem but when i moved the kit to my folding bike i have maybe 1mm of clearance inside the forks . My only real gripe with the wheel is it width is very narrow compared to a normal wheel . The speedo controller thing still works fine. Its of a nice decent looking quality and is good. The electronics controller unit is also working fine still . Overall its a good bit of kit . Gripes are narrow wheels , Poor quality signal sender disc that goes by the crank although i did purchase the clip disc with magnets seperatly and this is much better . The thumb throttle is also pretty nasty although functional and works when i connect it . The free electronics box has got broken unfortunately . Its free so i cant complain but if you would like to send me another 🤣😎.. Overall i rate this kit as good and better than a lot of other electronics ive bought from ebay . Yes i would buy it again .
Thank you for your support of YOSEPOWER. We have noted the issues you mentioned and will continue to improve and upgrade our products.
This kit was given to me as a Christmas present from my stepson I fitted it to my Carrera Crossfire 2 bicycle. Being a retired motor mechanic fitting this kit was quite easy for me. Was pleased with the performance of the 350 watt motor and the mileage is acceptable in all modes. Having had 2 road bikes I now find cycling more enjoyable with this Yose power electric bike kit, it is well made for the price had it 6 months now without any issues, the hand throttle is usefull when starting off at junctions ect All things taken in consideration would recommend this kit to start your E Bike journey.
Thank you very much for your compliments on YOSEPOWER. We will continue to work hard.
Had rear kit for 2 years no problems at all holds charge very happy been through all weathers just ordered another to make into two wheel drive
Thank you for your support of yosepower. Wish you a happy ride.
The motor broke just after 1200 km, at 2000 km the charger broke. The customer service needed 8 emails and 10 days to tell me I have to buy a new charger, as the warranty is over. I just made 2000km! In 1.5 years. The charger I need is not available on their web anymore. And customer service did not answer anymore since 8 days and 4 emails. No solution provided. Very poor customer service and poor quality of products.
We deeply regret that you have encountered such issues after the warranty period has expired. Nevertheless, we are committed to assisting you to the best of our abilities. Given the various reasons for product malfunctions, our customer service team requires technical analysis from engineers after receiving feedback from you to provide effective solutions. Therefore, we appreciate your patience and cooperation during this process. Additionally, we remain dedicated to improving product quality. Thank you for your feedback, and Yosepower will strive to do better.
Purchased a YOSE POWER E-bike Battery 24V 10.4AH it failed 6 months after the 18 month warranty. It was very lightly used but maintained as per instructions. The ‘UK’ based customer service has provided no assistance, warranty has meaning under consumer law, it should last a reasonable amount of time which it has not!! I even purchased a replacement charger first to see if that was the issue and I have had no luck returning that as it obviously wasn’t, so I ended up more out of pocket!!
We are very sorry to hear that you are disappointed with our product. We deeply understand your concerns and frustrations. Although the warranty period has expired, our customer service team will still strive to help you resolve the issue. However, this requires following our customer service guidance to diagnose the problem, as there can be many reasons for battery malfunctions, which requires patience and understanding. Additionally, Yosepower is continuously improving products and focusing on quality enhancement. Thank you for your feedback, and Yosepower will keep working hard.
I have had my rear hub motor kit for 3 months, and so far I am very pleased with it. I opted for the rear kit without the battery since I wanted a bigger battery for more range. The kit arrived in 3 days, all working fine, and the trickiest bit of my installation was tidying up the wires. Like I said, I have put 430 odd miles on it, and so far so good.
Thank you very much for your high praise of YOSEPOWER. User encouragement gives us greater confidence in producing even better products. We hope you enjoy your ride!
I chose Yosepower after seeing several YouTube videos on installation. I bought the front 20 inch ebike kit to add to my new folding bicycle. To add the PAS to the bottom bearing to create a minimum distance of 4mm to the crank meant removing metal from the crank, lots of sanding. The cable from the hub motor is 1.8m and far too long. In my case 90cms is sufficient. But unlike other makes they do not have a connector on the front fork to make it easy to remove the front wheel without removing all the cable to the controller. My battery a 36v-15a is being mounted on a combined controller rack mounted on my rear carrier. Now my extra gripe is I am not using the thumb throttle controller, the brake levers, the light and the included controller. These I have paid for in the kit, but will be wasted. Far better to allow the customer to choose what is needed, than to add so much extra stuff not needed.
Thank you very much for your valuable feedback. Firstly, some bikes may require the purchase of additional sensors from our website to avoid the grinding issue. Secondly, we have taken note of the issue regarding excessively long cables and have made modifications in our new production. Regarding the suggestion for users to select accessories from the kit themselves, we have forwarded this feedback to the relevant department and look forward to improvements in the near future. Once again, thank you for your feedback. YOSEPOWER will continue to improve.
I've covered over 100 Miles so far with my 13.5Ah battery. It never gets hot supplying 250w, or whilst charging. I lost some speed after 15 miles but it was still showing over half capacity. Seems like a good product which I would recommend.
Thank you very much for your high praise of YOSEPOWER. User encouragement gives us greater confidence in producing even better products. We hope you enjoy your ride!
Excellent service. My 36v 250w ebike kit is running smoothly. Their customer service is even more satisfying. Any questions? Ask them and they will help.
Thank you very much for your high praise of YOSEPOWER. User encouragement gives us greater confidence in producing even better products. We hope you enjoy your ride!
I decided to buy a quality product (Frog battery 24v 10A) from a recognised company and expected 4-5 years from it before it would operate on ½ to ¾ capacity . Getting a product that completely failed a few days out of warranty (18mths) simply isn’t a quality product and not acceptable. Company not interested.
We are sorry to hear about your experience with our product. We understand your frustration and disappointment, especially considering your expectations for the battery's lifespan. While our warranty covers 18 months, we strive to ensure our products meet high-quality standards. However, there could be many reasons for the battery failure. Contacting our customer service to confirm the cause and get it repaired promptly can help minimize your loss. We apologize once again.
Very poor quality. Yose power give me a used product. I wont recommend anyone to buy from this company..
We apologize for the delay in seeing your review. We are deeply sorry for your previous experience and regret the quality issues you encountered with our product. We have taken steps to improve our quality control processes to prevent similar issues from occurring in the future. If you have any unresolved problems, please feel free to contact us, and we will do our best to assist you. Thank you for your feedback and understanding.
I have purchased two kits from this company one for myself and one for my wife. Her bike is a trusty old Raleigh Wayfarer which is nearly 60 years old. It needed a few modifications to make it fit including changing the rim. The local cycle shop supplied the rim and rebuilt wheel to incorporate the motor. I am cycling from Lands End to John O'Groats on my converted bike. Have now reached Glasgow and the kit has performed really well. All my emails have been answered very quickly. When installing the kit (2 years ago) I did find a problem with the main wiring harness but they shipped a new one from China in 3 days. Originally, I researched Yose and found some really good reviews from cycle experts who have converted many bikes and considered it one of the best kits at reasonable prices.
Thank you for your support of YOSEPOWER. We are constantly upgrading our products to bring our customers better ones.
I cannot get ahold of anyone, I have emailed at least five times , no one answers phone. I’ve have two batteries go completely dead. It is supposed to have 18 month warranty.
I apologize for the delay in seeing your review. Due to the 7-hour time difference, we seldom use phones for communication. We recommend users to contact customer service via email. However, if coincidentally, it's during a Chinese holiday, the response time via email may be slower. Within the warranty period, any battery-related issues can be addressed by contacting customer service for repair, which is a fundamental guarantee provided by YOSEPOWER, and we strictly adhere to it. Thank you for your understanding; we will strive to improve continuously.
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