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Business Services

1Outlets

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650 reviews

3.2650 reviews
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About 1Outlets

Data updated
Website
1outlets.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
76 reviews
Replies to negative
1% (2/219)
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About this business

1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.

Is 1Outlets legit?

1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.

Auto-generated from all reviews of this business. For reference only.

What people say

This company is a spam

This company is a spam. Please do not use! They will make you pay, and then in a few days give an excuse saying the supplier couldn’t ship to Singapore and then cancel your order and keep emailing to say you’ll get your refund, bear with us, blah blah and no news of the refund. I’ve been waiting for my refund since January

BEWARE

BEWARE! IT IS SCAMS! Below was the email replied from them: I am Sorry. We have to cancel this order. We tried again, but our declarations system is unable to upload this product to the import/export Shipping Manifest. The system rejects when the item may be - Not Permissible/ D.G. (IATA) / Discontinued/ Wrongful/ Restricted/ Controlled/ Prohibited or Unavailable by (i) the export country legislation, (ii) import country legislation, (iii) aviation requirements, or (iv) manufacturer's or brand's territorial restriction. We have flagged this item for review and alternative sourcing (it may take some time). This product might, however, may still be available for the merchant to ship to another country. Cancellation and Full Refund (if any). We will bear all the Cancellation Fees. (approved by mgr). Then the refund will not go into your bank account, the funds credited to your 1Outlets account which cannot withdraw out. Then when you try order for other items, same replied email from them.

BEWARE

BEWARE! IT IS SCAMS! Below was the email replied from them: I am Sorry. We have to cancel this order. We tried again, but our declarations system is unable to upload this product to the import/export Shipping Manifest. The system rejects when the item may be - Not Permissible/ D.G. (IATA) / Discontinued/ Wrongful/ Restricted/ Controlled/ Prohibited or Unavailable by (i) the export country legislation, (ii) import country legislation, (iii) aviation requirements, or (iv) manufacturer's or brand's territorial restriction. We have flagged this item for review and alternative sourcing (it may take some time). This product might, however, may still be available for the merchant to ship to another country. Cancellation and Full Refund (if any). We will bear all the Cancellation Fees. (approved by mgr). Then the refund will not go into your bank account, the funds credited to your 1Outlets account which cannot withdraw out. Then when you try order for other items, same replied email from them.

I ordered pair of headset from this…

I ordered pair of headset from this Company in november 2023 They told me They can't ship it to England I asked my money back. Now it's April. I still haven't got my money back. This company is fake, do not order. You won't get your money back.They are taking the pis All they do is send emails.

Don't be fooled by conversion to SGD

I was so happy to find a decent priced product on the website for 28.50 gbp. At the checkout, it had converted it to 60.80 SGD, so i went to google to check how much this was in GBP and found out it had inflated the cost by 25%. Why was no conversion rate explained? It only seems sneaky and absolutley set up to fool consumers into thinking they are getting it for the GBP price advertised. I shall now go elsewhere, as the price is now closer to a company that i feel I can trust.

10outlets

After waiting over 2 months I have emailed about my product only to get a reply that it had to be cancelled. I asked to get my full refund back into my bank account and got an email back it will be refund into the store credit which I refused. I got an phone call from them saying it will take from 5-30 days to get my refund!!!! I said that they have 5 working days and after that I am reportig them to my bank as scammers and my bank will deal with them. I have paid £70 and some pennies and my refund was £68 wit some pennies. I know it's not much of a difference but it's still my money. Time wasters. Not recommend and I will never buy from you ever again.

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