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Business Services

1Outlets

Claimed

650 reviews

3.2650 reviews
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About 1Outlets

Data updated
Website
1outlets.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
76 reviews
Replies to negative
1% (2/219)
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1outlets.com

About this business

1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.

Is 1Outlets legit?

1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.

Auto-generated from all reviews of this business. For reference only.

What people say

Max TorchiaSaudi Arabia · 1 review · Experienced 2023-12-08 ·

1Outlets is a fraud

Don't buy ANYTHING from this website, it is a fraud. Don't TRUST the bot-made good reviews they flood the internet with, as an attempt to keep their overall rating seemingly acceptable. In case you fell in the scam, DISPUTE THE TRANSACTION IMMEDIATELY, without waiting for their 30-day refund time. If you wait the 30 days, Credit Card providers won't accept the dispute any longer. How does the scam work? Easy: After a few days from when you place an order, they come up with some child worded justification stating they have to cancel your purchase and offer an in-store credit or (if you insist) a refund back to the payment method. 1- If you agree for the refund on credit card, they simply entertain you and make you wait long enough to lose your rights to dispute according to the credit card provider's policy (usually 30 to 45 days from the payment date), and then they simply stop replying and disappear. 2- If you accept the in-store credit, you will enter an endless loop of new purchases and new cancelations, with no chance to have your money back or goods shipped. Till the day you give up trying.

B
Brid O'MalleyIreland · 29 reviews · Experienced 2023-11-10 ·

Fraudulent Company

I ordered goods and when they had not arrived after 2 months I contacted this company. They were quite timely in their replies but it became clear after several emails that something was wrong. In the end they promised a refund, when that did not materialise, several more emails ensued and of course the products or the refund never arrived. I had then come to realise that I was dealing with a fraudulent company.

VALERIE WITONOMalaysia · 1 review · Experienced 2024-02-20 ·

Worst online shopping experience

Untrusted place to shop. I haven’t been refunded since last year. Purchased some items and couldn’t deliver. Then they gave voucher to purchase other stuff, still didn’t deliver. Then, I was told refund within 30 days, it has been almost more than 6 months! Please avoid them.

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