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Business Services

1Outlets

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650 reviews

3.2650 reviews
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About 1Outlets

Data updated
Website
1outlets.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
76 reviews
Replies to negative
1% (2/219)
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About this business

1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.

Is 1Outlets legit?

1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.

Auto-generated from all reviews of this business. For reference only.

What people say

Still no goods received after ordering over a year ago!

Made an order over a year ago and it still says the order is processing on their system! Complete scam and awful company! Should be taken down, they’ve stole my money and ignore me. DO NOT SHOP WITH THIS COMPANY!!! It’s an absolute disgrace how they rob people and advertise false products.

1Outlets con

I ordered some deodorant products which were advertised at $73 NZ. On my credit card it came through as $93 NZ. When I queried, I was told it was due to exchange rates. After requesting a refund several times, company finally promised to do so. Now after many reminders, 6 weeks later - no sign of refund. I’ve referred to my Bank. Don’t go near 1Outlets!!!!

Buyer beware this is an complete scam

Buyer beware this is an complete scam. I ordered a Byron chess lamp for 88 euro in addition I had to pay 5.99 euro to customs. Therefore 93.99 euros and instead of receiving the lamp I received a cheap less than 1 euro tiny piece of plastic with axe. I have contacted the company a number of times regarding this and have had no response.

THIS IS A SCAM COMPANY

THIS IS A SCAM COMPANY. DON'T EVER BUY FROM THEM! I made a purchase in Feb 2024. One month later said the product had import issue which baffles me because it's only tea from Australia. They gave me in store credit which I ordered again but different product and another month passed, same story. This time I insisted on refund because it's not my fault if they have import issues. They shouldn't put in their website in the first place. They replied and said the refund will come within 30 days. It is 60 days and they stopped replying to my emails. I should have read all the reviews before I purchased from them. DONT EVER BUY FROM THIS WEBSITE! Singapore authorities should investigate them. Biggest scammers!!!

NEVER purchase from 1Outlets

NEVER purchase from 1Outlets ! Complete scam!! Same as other victims , I ordered item from them but I been told my order needs to be cancelled as I was chasing them 3 months after, they said that they will proceed refund but I haven’t received it after a month, they are no longer to reply my email or couldn’t even in touch with them via phone . They put a lower price with local currency in their website but turn out charged me a higher price in SGD also with the bank charges

SCAM other reviews on here I…

Like a lot of other reviews on here I have ordered goods which they say they cannot provide and will refund me. They put the refund into my 1Outlets account so I asked for it to be refunded into my bank account which they said they would do but could take up to 30 days. Why would it take so long with technology these days, anyway several months down the line and I still haven't got my refund and now they have stopped replying to my emails. The company needs to be avoided at all costs.

Complete scam!

Complete scam!! You might get some products after 3-6 months, however it is more likely your order will be cancelled and they will keep your money. They also falsely advertise the prices by quoting a lower local currency then charging a different currency (SGD) in my case, working out at a higher expense and incurring banking charges for the purchase.. still no product..

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