Best and fast support service🚴
Best and fast support service🚴. I will back in future.
About 1Outlets
Data updated- Website
- 1outlets.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 76 reviews
- Replies to negative
- 1% (2/219)
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About this business
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Is 1Outlets legit?
1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
Auto-generated from all reviews of this business. For reference only.What people say
SCAM - refund doesn't get returned
SCAM! No update on order delivery after 3 months, when I followed up they quickly processed a refund but only to my website account, not to my bank account. I won't order from them again as I have no confidence in them fulfilling it.
Very happy to here
Very happy to here. Thanks for best service.
total scam
total scam! Don't ever buy anything at 1outlets.com! I never got my order. After more then 1 year I got tired of there promises. I am still waiting for a refund, the promised again that everything will be alright. But unfortunately nothing is alright. I know that I will never see my money again. So please, don't make the same mistake.
Total scam- doesn’t pay refunds when…
Total scam- doesn’t pay refunds when can’t supply products. Should be banned from doing business. I lost US$700!
Scam Platform
I bought a product from this platform. Similar to other complaints, I made payment and was assured that the order was under processed & product would be sent to me. Then I was informed that there would be a delay. Subsequently after the supposedly period for delivery (including the apparent delay) ended, after a few enquiries, I was informed that the product is not available. I requested for a refund to me and after following-up, I was told that it has been credited into my "account". I demanded for a proper refund and I have not been replied to since then. This is a fraudulent platform. You are taking high risk to purchase products from this scam.
Thanks for fast delivery and great…
Thanks for fast delivery and great product.
A scam website
A scam website, email interaction, ultimately stalling tactics. No attempt to fulfill the order.
Total rip off
Total rip off. Ordered a pottery cat 2 months ago. Beginning of September they cancel my order saying they can't get an import license for this item to be bought into the UK. Can't import a pottery cat, what a lie. So they've put a credit onto my account so I can purchase more stuff they can't supply. I have asked for my money back but apparently takes over a month to do. A total rip off. Avoid at all costs.
ordered an item
ordered an item. It was unavailable and could not be reordered. So I was credited, no problem, I ordered something else, the same thing happened, tried once more. When they refund my money back, it was just 25 % of the amount. I have lost more during my life, but never again and be careful. Do not use this e-shop.
Nice
Nice! Nice! Nice! All service is nice and good. I'm going to buy more goods from this shop. Thanks for best supports.
Best and trusted service provider
Best and trusted service provider. Thanks for Best service and feedback.
This store is a total scam
This store is a total scam They don't ship your order just take your money, please remove them On search engine they just take your money and doesn't care about your order
Service is like superhero
Service is like superhero. They are really fast to delivery. I saw there work is very good. I'm very satisfy to use there service :). Thanks
Wonderful experiences and friendly…
Wonderful experiences and friendly activists. Thanks
Supply never available
I ordered an item for £80+ it was unavailable and could not be reordered. So I was credited, no problem, I ordered something else, the same thing happened, tried twice more, asked for refund, I am still waiting over 7 months on. They replied with every enquiry politely but never resolving anything.
Honesty is the main policy I show from…
Honesty is the main policy I show from this shop. They are really honest and give back my refund after 2 weeks. I will told everyone in my contact.
Do not buy from this site
Do not buy from this site. Scam. I’d give a zero if I could.
Ongoing dissatisfaction
Ordered an item, was advised it may be disallowed to enter the Philippines due to some techicalities. Ordered somethings else and same reasn given. Repeatedly requested a refund back into my credit card, nothing happened. Followed up refund after over 6 months, again nothing happened, told to check my credit card report and still nothing happened. Ordered a product to use up my credit balance, lets see what happens. a formerly satisfied to a dismayed customer. Not worth the trouble and disatisfaction. Dont even start I'd advise. Your can find good products with much lower price in Shoppee or Lazada, Amazon if you know how to look.
It can only be a scam site!!!!
It can only be a scam site!!!! Ordered an item from this company, received emails stating delivery issues and after chasing up they stated they could not fulfil order, so would credit my account, I asked for a money refund. Never happened! Ended up with a credit after a couple of months of chasing them. Ordered another item using the credit, just so they wouldn’t have my money in their account ……and guess what… yep you got it… same emails. A company that scams people, avoid and amazed Singapore allows companies like this to operate.
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